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Toyota Marin

San Rafael, CA

4.2
1,696 Reviews
Toyota Marin is locally owned by a 35-year Marin County resident, Mr. Tom Price. We have a skilled and knowledgeable sales staff with many years of experience satisfying our customers' needs. Located in San Rafael, California, the staff at Toyota Marin will help you find the Toyota vehicle you want. At Toyota Marin we offer a searchable online inventory of new Toyota cars in San Rafael, along with well-maintained used cars by today's top manufacturers. Come on in and take a test drive! Our sales staff will help you find that new Toyota or quality used car that you have been searching for. For years, the financial staff at Toyota Marin has offered expert advice for those seeking an affordable Toyota car loan or lease. Our service doesn't just stop there. San Rafael customers can come in and take advantage of our knowledgeable Toyota car repair technicians and a fully-stocked inventory of Toyota auto parts. Whether you are looking for a Toyota, or a pre-owned car or truck, Toyota Marin is here to help. If you don't see what you are looking for, click on CarFinder and simply fill out the form. We will let you know when vehicles arrive that match your search! If you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions. We are conveniently located at 445 Francisco Boulevard East. You can also reach Toyota Marin any time by filling out our contact form or calling us. The entire staff at Toyota Marin looks forward to serving you! Accolades: Toyota Presidents Award - Named 2009 Best Car Dealer in "Best of Marin" by the Pacific Sun Named San Rafael Business of the Year Service Excellence award from Toyota Selection and Service: Large selection of Hybrids No haggle, value pricing Personal Service Advisor Convenience: Shuttle Service Throughout Marin After Hours Pickup Online Appointment Requests Comfortable waiting area with coffee and WiFi Service you Can Trust: Toyota certifie
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445 Francisco Boulevard East

San Rafael, CA

94901

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Showing 1,696 reviews

December 28, 2018

Good service The service we were given by Art paraíso was great he went out of his was to make sure that i left the dealership with what I wanted and answered all More

by Yasaira90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arth Parciso
Jan 02, 2019 -

Toyota Marin responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, Diana Kennedy - General Manager - 415.257.4343

December 28, 2018

Great Experience! Over the past 5 years I leased and purchased sever vehicles from Toyota Marin. I also regularly service all my cars at this location. Every visit I ma More

by avr1985
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrell Brushaber, Joshua Feinberg, Shah Pourmand, Rodger Eva, Jim Hughes, John Chan
December 27, 2018

Total pleasure It was a total pleasure working with John Chan to purchase my new Toyota Tacoma truck. I appreciated his relaxed cando. He was very informative withou More

by Vit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrell, John Chan
Dec 31, 2018 -

Toyota Marin responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Diana Kennedy - General Manager - 415.257.4343

December 24, 2018

I was treated with respect and professionally!! All terms were explained completely and every effort was taken to give me the best deal possible. The negotiations went very well thanks to Mr. Chan's More

by Rosa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shah Pourmand, John Chan
Dec 28, 2018 -

Toyota Marin responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Diana Kennedy - General Manager - 415.257.4343

December 24, 2018

Got our Rav4 and had fun doing it Our sales representatives, Shah and Tyler, were both absolutely wonderful. They spent plenty of time with us and were enthusiastic and positive, but n More

by jchiii
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Toler, Shah Pourmand
Dec 28, 2018 -

Toyota Marin responded

Thank you for taking the time to write about your experience with us, Claude! We work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy Shah, Tyler, and the rest of the team were able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Sincerely, Diana Kennedy - General Manager - 415.257.4343

December 21, 2018

First time car buyer As a first time car buyer I was pretty nervous about high pressure sales tactics and haggling. I could not have been more wrong. Alvaro was very strai More

by Aaron A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cathie Badger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alvaro Angel
Dec 27, 2018 -

Toyota Marin responded

It was a pleasure to read about your first buying experience working with our team. Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look forward to seeing you again in the future! Sincerely, Diana Kennedy - General Manager - 415.257.4343

December 21, 2018

Gabriela Tayerie gave me excellent customer service. Gabriela Tayerie worked with me when I went in to Toyota Marin to buy a used car. She gave me excellent customer service. And I am definitely always g More

by Cargal415
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabriela Tayerie
Dec 27, 2018 -

Toyota Marin responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Diana Kennedy - General Manager - 415.257.4343

December 21, 2018

Best of a Bad Situation I came in last night after finding out my current vehicle had a repair that was more expensive than the value of the car. I looked online and found a More

by esjackson83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Tenido, Colt Davis
Dec 27, 2018 -

Toyota Marin responded

Thank you for taking the time to submit this awesome feedback. Hearing that you received excellent service from one of our sales team members is always encouraging and reassures us of our commitment to our customers. We hope that you enjoy the new Corolla and we look forward to doing business with you again in the future. Sincerely, Diana Kennedy - General Manager - 415.257.4343

December 21, 2018

A dealership that cares. I bought my car New from Toyota Marin and sold it back to them 2 years later. The service I received from them was world class—they felt more like fri More

by Andy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tu Nguyen
Dec 27, 2018 -

Toyota Marin responded

Thank you so much for this fantastic review. We appreciate you taking the time to share your experience and for allowing us to show you how we handle guests at our dealership. If you should have any questions please don’t hesitate to reach out. Otherwise we wish you miles of happy driving. Sincerely, Diana Kennedy - General Manager - 415.257.4343

December 20, 2018

Fantastic Buying Experience Once again, I was blown away by the friendly, responsive, kind, direct, no bs sales process. My high expectations were exceeded by Tony Chang. He made More

by 6ytu87
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Chang
Dec 26, 2018 -

Toyota Marin responded

Thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Sincerely, Diana Kennedy - General Manager - 415.257.4343

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