Toyota Marin

Purchase Incredible customer service and experience! Selvin was very helpful and genuine. He provided excellent customer service and throroughly explained the Incredible customer service and experience! Selvin was very helpful and genuine. He provided excellent customer service and throroughly explained the pricing by detailing a breakdown of fees and expenses. He was very knowledgeable of the truck and it’s features by making sure we were comfortable with a big purchase. We left feeling great about our purchase because of the overall excellent experience! More

Excellent service and everyone was very friendly! From start to finish the process was quick and everything was explained to me up front. Martin was very friendly throughout the entire process. He e From start to finish the process was quick and everything was explained to me up front. Martin was very friendly throughout the entire process. He explained everything every step of the way and kept me up to date regarding the car of my choice. Not once did I feel pressured to add anything that I didn't want or need. Cathie in finance was very nice when it came to explaining each document that was required. The car was even detailed again prior to my leaving the dealership. Additionally, Martin was kind enough to track down the second set of keys for the car the day after the sale. Talk about exceptional customer service. I would highly recommend Martin at Toyota Marin if you are looking to purchase a car. More

George Tenido is awesome!! George was so helpful and wonderful to work with! What a great, honest, genuine person. Colt was extremely thorough and communcated all the info clea George was so helpful and wonderful to work with! What a great, honest, genuine person. Colt was extremely thorough and communcated all the info clearly. Great guys More

They will damage your vehicle - then charge you for it. Brought my car in for routine maintenance (oil change/tire rotation). It cost more than it should have, but that's what you get at a dealer. Her Brought my car in for routine maintenance (oil change/tire rotation). It cost more than it should have, but that's what you get at a dealer. Here's where the adventure starts: The vehicle was returned to me with a smashed windshield. I'm not sure what goes on during an oil change here but the damage is simply unacceptable. After being left to wait with no explanation for over 20 minutes, I finally spoke to the service manager Jarod Scott. Scott repeatedly lied, contradicted and changed his story (cameras cover the garage, but there are parts we can't see, we didn't do the damage, but nobody saw it when the car was dropped off...). Scott refused to fix the situation - ultimately only offering a slight discount for a windshield repair which would take several more days - was this their plan all along? I tried to reason with Scott but through multiple lies and straight out fabrications I realized it was fruitless, like negotiating with jello. These fraudulent hucksters are simply trying to scam customers out of money with additional damage caused in-house. Avoid these horrendous grifters at all costs. More

Amazing experience from start to finish! The simple no haggle sales approach and the no pressure on pushing a specific vehicle and the patience demonstrated was unsurpassed from all previous The simple no haggle sales approach and the no pressure on pushing a specific vehicle and the patience demonstrated was unsurpassed from all previous experiences purchasing a. Vehicle. The knowledge of the automobiles and the candor and honesty was appreciated as was the finance managers simple yet supportive interaction. What a great team. I’d recommend this dealership to anyone looking for their next vehicle purchase. Thank you for everything! I love my new Tundra! More

Great customer service and buying experience George made my buying experience a pleasant one. He gave me plenty of time to test drive several vehicles so I could find the perfect car for me. I re George made my buying experience a pleasant one. He gave me plenty of time to test drive several vehicles so I could find the perfect car for me. I really appreciated the no pressure, no haggle buying experience as well. George even drove my new car home for me so I wouldn’t have to wait until the following day to pick it up! Thank you George! More

Excellent Customer Service Our experience with Talia was great! She was friendly, answered all our questions and concerns. She made this experience very pleasant and quick for u Our experience with Talia was great! She was friendly, answered all our questions and concerns. She made this experience very pleasant and quick for us! More

Professional, excellent customer service Great buying experience for me and my wife, Selvin was professional and provided excellent service! Smooth and quick service made things enjoyable and Great buying experience for me and my wife, Selvin was professional and provided excellent service! Smooth and quick service made things enjoyable and us out the door with a brand car!! More

Just chillin Thanks to toyota marin like arth’ buying a car made easy, very basic straight forward i felts so relax feels like im just Chilling @ starbucks with f Thanks to toyota marin like arth’ buying a car made easy, very basic straight forward i felts so relax feels like im just Chilling @ starbucks with friends thanks More

Great experience with Shah Pourmand This review is long overdue. I worked with Shah when my car was stolen and I needed a lot of help finding a replacement that fit my requirements. Sh This review is long overdue. I worked with Shah when my car was stolen and I needed a lot of help finding a replacement that fit my requirements. Shah was absolutely wonderful.. He was a good listener, well informed, patient and able to problem solve....all without any hustle or hidden agenda. During my car search, I probably visited 20 dealers in around the Bay Area. Most of them were, quite frankly, very unsatisfactory. By contrast, Shah was outstanding - and the only sales person I've ever recommended. Sadly, I was not able to get a Toyota model that worked for me....but I'd recommend Shah without reservation for anyone looking for a new or used Toyota. More