Toyota Marin

Best car-buying experience I’ve ever had (and I’ve bought cars from virtually every dealer in Marin. Jose Robles and the crew made the experience straightforward and simple. I’ll definitely return. cars from virtually every dealer in Marin. Jose Robles and the crew made the experience straightforward and simple. I’ll definitely return. More

The whole experience from beginning to end was seamless and Nick was very consistent in making sure that I received the car I wanted. I can’t forget Dan who weathered the storm to deliver my “baby”. Again and Nick was very consistent in making sure that I received the car I wanted. I can’t forget Dan who weathered the storm to deliver my “baby”. Again it was seamless and excellent customer service. More

Terrible Business... They cheated me out of thousands of dollars! THEY DO NOT STAND BEHIND THEIR WORK! Bought a used car that their shop had done extensive work on. A month later and a little over 1,000 dollars! THEY DO NOT STAND BEHIND THEIR WORK! Bought a used car that their shop had done extensive work on. A month later and a little over 1,000 miles, the engine literally blew up on the highway with my granddaughter driving and young great grand children inside! Fortunately, they are all O.K., and good Samaritans helped her and the children. HOWEVER, Toyota of Marin said they would NOT stand behind their work nor the car! Nor would they make any allowance for their poor work! AND, to make matters worse, this happened a week after I called them to let them know they had mis-entered the check I paid for the car with - THEY had cheated themselves out of $5,000. BUT UNLIKE THEM, I'm a honest person and brought it to their attention so they would not be cheated out of the money.... BUT they had no problem the following week cheating me out of the entire purchase price. GO ELSEWHERE! DO NOT TRUST THIS TERRIBLE, DISHONEST, DISREPUTABLE BUSINESS! More

Live out of town. Spoke with one mgr on a Wed night. New Mgr on Thurs. Ran credit and bought the car. Calls Friday saying sorry its sold didn't know. Took a hit on credit rept for nothing. Who are they kidd Mgr on Thurs. Ran credit and bought the car. Calls Friday saying sorry its sold didn't know. Took a hit on credit rept for nothing. Who are they kidding- didn't know. Unprofessional. More

Sold me a 2014 Audi that needed over $6000 in repairs within 1 month of ownership. Huy Phan is a crook and the dealership is criminal within 1 month of ownership. Huy Phan is a crook and the dealership is criminal More

If you take pride in your vehicle! Do not purchase from Toyota Marin! No one gives two ... mmm yeah! I was referred to a body shop by them. 10 mile a hr accident.. 6 times my truck had to go back.. the Toyota Marin! No one gives two ... mmm yeah! I was referred to a body shop by them. 10 mile a hr accident.. 6 times my truck had to go back.. the ship is the worst. Half the hardware was put back on, front end loose.. Ac condenser not bolted down, Ac low pressure hose not mounted.. low pressure AC hose blew.. paint / clear built up a 1/8th in n the door edges.. truck had 5000 miles on it when the repairs were done. Dealership had them redo the work.. again!! Same issue shop lied expressing the paint was stripped to bare metal.. I pointed out in the blend it wasn’t.. The dealership was willing to take the truck if the repairs were not satisfactory. Now that manager had left.. no one at Marin Toyota gives two F! After two years of dealing worh issues Paula Mccormick Chip Cooper is the worst She would not take the time to a feudal a phone call not even give me 5 minutes of her time!!! We played phone tag! It was pathetic!!! She wanted to deal with it through email.. didn’t care what the old manger was doing to help me Eric.. best guy ever!! Paula is shirt! Ride!!! And her response is we’re not responsible!! You guts referred me!! I wouldn’t even give them a star!!! No one cares if you have a issue !! No one at this dealership gives a dam about their customers!!! More

I was so happy to be well taken care of! all my questions were answered, lots of information was given and I felt good about my decision to move forward. Martin worked with me on the numbers and made Sure al were answered, lots of information was given and I felt good about my decision to move forward. Martin worked with me on the numbers and made Sure all my concerns were solved. Martin Is great More

Fantastic shopping experience with the sales representative, outstanding customer service. No hidden charges or fees to secure and close the deal in a timely manner. representative, outstanding customer service. No hidden charges or fees to secure and close the deal in a timely manner. More

The people were nice and accommodating. James did a great job of communicating all the information we needed to purchase our new car. Thank you! job of communicating all the information we needed to purchase our new car. Thank you! More

Oct.21, 2020I leased a car for the first time. Shah Oct.21, 2020 I leased a car for the first time. Shah Pourmand was the sales rep who worked with me and he was kind, efficient and made the whole proc Oct.21, 2020 I leased a car for the first time. Shah Pourmand was the sales rep who worked with me and he was kind, efficient and made the whole process a wonderful experience that I know I will do again. I couldn't have received better service. More