Toyota Marin

Successful Purchase! Tu Nguyen Was really helpful through the whole process! Really thankful for the guys at Toyota Marin 10/10 service. Will definitely be back for anoth Tu Nguyen Was really helpful through the whole process! Really thankful for the guys at Toyota Marin 10/10 service. Will definitely be back for another purchase! More

So honest & great to work with Big shout out to George and everyone at Toyota Marin. Thank you for making my purchase seamless and dealing with all my questions and concerns. Highly Big shout out to George and everyone at Toyota Marin. Thank you for making my purchase seamless and dealing with all my questions and concerns. Highly recommend this team! More

Pleasant, no-hassle buying experience. Purchasing a used car from Toyota Marin was a great overall experience. George was my salesperson. He was familiar with the vehicle I was there to loo Purchasing a used car from Toyota Marin was a great overall experience. George was my salesperson. He was familiar with the vehicle I was there to look at, and was very friendly and helpful. I liked their no-pressure, one-price approach to selling the car. I got a great deal! More

A good decision day The salesperson was so kind, friendly and polite. I loved that he answered all my questions and he explained everything clearly. It was a good decisio The salesperson was so kind, friendly and polite. I loved that he answered all my questions and he explained everything clearly. It was a good decision to buy a new car. More

Horrible customer service, sells defective upgrades. Zero stars! This place is horrible. I've had an ongoing issue with the Cilajet application I was sold after purchasing a brand new car from this deal Zero stars! This place is horrible. I've had an ongoing issue with the Cilajet application I was sold after purchasing a brand new car from this dealership in 2017 (actually my third car I've purchased from them). I've never been happy with the application, which cost me $900, and Toyota Marin has been xxxxxxx me around ever since the first time I filed a complaint. Nobody there is willing to resolve my issue, and I can literally name all of the managers who I've spoken with. Chip, Kathy, Brian, Tiffany, the list goes on. My car looks dirty no matter how many times I wash it. The paint sealant they sold me is clearly defective and I'm sick of wasting money at the car wash. I will call and check up about the same issue at least once a month to see if any progress is made and nobody calls me back. After buying three cars from this dealership I at least expect a call back. This dealership will not treat you like a valued customer and you can literally go to any other dealership in the state and will have a better experience. Do yourself a favor and STAY AWAY FROM THIS DEALERSHIP. More

Easy, honest and attentive! Brian was great and made buying a car easy. He explained everything and made me feel comfortable as this was a big purchase for me. I have not owne Brian was great and made buying a car easy. He explained everything and made me feel comfortable as this was a big purchase for me. I have not owned a car in many years and he gave me information and was patient. He made buying this car a really good experience. More

Used car purchase I had a great experience buying a used car at Marin Toyota. Brian Moore and John Chan assisted and addressed all my questions and concerns Colt was I had a great experience buying a used car at Marin Toyota. Brian Moore and John Chan assisted and addressed all my questions and concerns Colt was very helpful and made the paperwork easy Thank you More

Good to deal with John Chan was great to deal with. I phoned in about a car that I was interested in. Since we live on the peninsula, I didn't want to make the trek to John Chan was great to deal with. I phoned in about a car that I was interested in. Since we live on the peninsula, I didn't want to make the trek to San Rafael to find out the car had been sold. John walked me through the online purchase option that would guarantee that the car would be available when I arrived. I made an appointment for the next day to pick up the car. They also had the option to deliver the car to my home! Since I was purchasing a used car, I wanted to be sure of the shape the car was in, hence the appointment. The test drive and document signing took approximately an hour and a half - which is a short amount of time when using a dealer. Overall, the process was great. More

Quick, no hassle, friendly I had been looking for a Toyota Prius off and on for about a month. There are a lot of cars on the internet and I found that Marin Toyota had very com I had been looking for a Toyota Prius off and on for about a month. There are a lot of cars on the internet and I found that Marin Toyota had very competitive prices. My salesman Martin was very helpful, patiently answering all of my questions. They have a non-negotiate policy which I like! The cars are priced to sell and you avoid the sleazy used-car-salesman vibe that I got at some other lots. I knew that I was getting a good price! Recommended! More

Quick and Easy The set price for the vehicle was fair and made the transaction easy. We appreciated that Tu kept us informed during the week as the car went through The set price for the vehicle was fair and made the transaction easy. We appreciated that Tu kept us informed during the week as the car went through inspection and detailing. He explained everything clearly and helped my daughter pair her phone to the car. we took a nice test drive and Tu answered all her questions. We will recommend Marin Toyota to our friends and families More