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Toyota Marin

San Rafael, CA

4.2
1,696 Reviews
Toyota Marin is locally owned by a 35-year Marin County resident, Mr. Tom Price. We have a skilled and knowledgeable sales staff with many years of experience satisfying our customers' needs. Located in San Rafael, California, the staff at Toyota Marin will help you find the Toyota vehicle you want. At Toyota Marin we offer a searchable online inventory of new Toyota cars in San Rafael, along with well-maintained used cars by today's top manufacturers. Come on in and take a test drive! Our sales staff will help you find that new Toyota or quality used car that you have been searching for. For years, the financial staff at Toyota Marin has offered expert advice for those seeking an affordable Toyota car loan or lease. Our service doesn't just stop there. San Rafael customers can come in and take advantage of our knowledgeable Toyota car repair technicians and a fully-stocked inventory of Toyota auto parts. Whether you are looking for a Toyota, or a pre-owned car or truck, Toyota Marin is here to help. If you don't see what you are looking for, click on CarFinder and simply fill out the form. We will let you know when vehicles arrive that match your search! If you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions. We are conveniently located at 445 Francisco Boulevard East. You can also reach Toyota Marin any time by filling out our contact form or calling us. The entire staff at Toyota Marin looks forward to serving you! Accolades: Toyota Presidents Award - Named 2009 Best Car Dealer in "Best of Marin" by the Pacific Sun Named San Rafael Business of the Year Service Excellence award from Toyota Selection and Service: Large selection of Hybrids No haggle, value pricing Personal Service Advisor Convenience: Shuttle Service Throughout Marin After Hours Pickup Online Appointment Requests Comfortable waiting area with coffee and WiFi Service you Can Trust: Toyota certifie
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445 Francisco Boulevard East

San Rafael, CA

94901

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Showing 1,696 reviews

August 24, 2019

Wonderful experience I just finished buying my 3rd car from Toyota of Marin. This time around, I took a long time (over the course of 4 months) to look at the various opt More

by Nikrober
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Caballero, George Tenido
Aug 26, 2019 -

Toyota Marin responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Regards, Diana Kennedy - General Manager - 415.257.4343

August 24, 2019

Great Service! The sales and finance team were very knowledgeable, helpful and courteous. I usually dread the car buying experience. Usually feel like it’s me vers More

by Happy Customer 76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John in sales, Huy Phan, Martin Sumayan, Colt Davis
Aug 26, 2019 -

Toyota Marin responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service, and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Regards, Diana Kennedy - General Manager - 415.257.4343

August 22, 2019

Very poor customer relations I purchased a used Toyota Highlander Hybrid in June from Marin Toyota. While I'm happy with the vehicle I'm not at all happy with the sales crew or th More

by MDTMIKE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian Moore, Talia Bazan
Aug 28, 2019 -

Toyota Marin responded

This is not the experience we seek to provide, Sam. Please contact me directly so that I can hear more about your time with us. Regards, Jamie Haberle - General Manager, Central City Toyota

August 22, 2019

Best dealership Traded in my vehicle...The dealership works as a team..great communication and help you build the perfect car for you. Thank you so much Talia More

by AshleyFDavid1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Talia Bazan
Aug 22, 2019 -

Toyota Marin responded

Ashley, thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Regards, Diana Kennedy - General Manager - 415.257.4343

August 21, 2019

It was great Talia she was so nice and helpfull and i recommended to all my friends and family. Good price and attetion to the customer. And i wiil camback . More

by Jose lopez123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Talia Bazan
Aug 21, 2019 -

Toyota Marin responded

Jose, we appreciate you taking the time to leave this very nice review, and we look forward to seeing you again down the road! Regards, Diana Kennedy - General Manager - 415.257.4343

August 14, 2019

Excellent experience Victor was awesome and made the whole process of purchasing a new car enjoyable, fast and easy! I would highly recommend him to anyone looking for gre More

by TJ1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Diaz
Aug 14, 2019 -

Toyota Marin responded

Thank you for the wonderful feedback, TJ! Please come back to see us again for any of your future automotive needs. Regards, Diana Kennedy - General Manager - 415.257.4343

August 13, 2019

Absolutely pleasant Tu was amazing. He helped me from a-z with the purchase of the vehicle and made it quick and as easy as possible. If i were to make another purchase More

by Brightside408
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tu Nguyen
Aug 13, 2019 -

Toyota Marin responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. Regards, Diana Kennedy - General Manager - 415.257.4343

August 10, 2019

John was great John seemed very knowledgeable and was informative . However, I am not happy that I was sent off in a car with no gas and a missing hubcap. The wor More

by Patty
Recommend Dealer
Yes
Employees Worked With
John Chan
Aug 14, 2019 -

Toyota Marin responded

Patty, we are concerned to read about the issues you experienced and would appreciate the opportunity to resolve them. Please contact me directly at your earliest convenience to further discuss. Sincerely, Diana Kennedy - General Manager - 415.257.4343

Sep 11, 2019 -

Patty responded

Well, I called Diane Kennedy 2 days ago and so far no response..since last review i have not received my tags and I now have a 121 dollar ticket issued in the city for expired tags????? I also realized that the status of oil changes etc are not in the car as requested..needed the window washer the other morning and no fluid?? I have never before bought a car and had this level of service, or non service more like.

August 08, 2019

Easy no Hassle I worked with a wonderful sales person and he made it really easy for me to buy the car. I was nervous but Dylan Robinson made the purchase quick. More

by Scooter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Robinson
Aug 08, 2019 -

Toyota Marin responded

Thank you for the compliments! It's fantastic to see that Dylan took such great care of you and please know we really appreciate your business. I hope we can work with you again in the future! Sincerely, Diana Kennedy - General Manager - 415.257.4343

August 04, 2019

Used car purchase John Chan was great! Very friendly and helpful. He made the whole experience relaxed and easy. I would recommend him to anyone who wants to purchase a More

by Donthemon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Chan
Aug 04, 2019 -

Toyota Marin responded

John is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Regards, Diana Kennedy - General Manager - 415.257.4343

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