577 Reviews of Toyota Knoxville - Service Center
Staff polite, professional, great customer service attitude They are professional, fast and efficient. I prefer to use the Toyota dealerships for my service work as they strive for perfection in the work they They are professional, fast and efficient. I prefer to use the Toyota dealerships for my service work as they strive for perfection in the work they do and I have built up a great deal of trust in their work in the past at other places I have lived. I needed some new tires, and they gave me choices and the reasons they thought these brands were the better choice than the ones I had always bought before in the past. I am happy with their service, and my car seems to be very happy with her new set of feet, she is much more responsive on taking her cornering now! More
Helpful staff Not only are the mechanics very competent, but the staff is considerate and helpful. Someone was always there to open the door for me, because I hav Not only are the mechanics very competent, but the staff is considerate and helpful. Someone was always there to open the door for me, because I have difficulty walking. More
Toyota of Knoxville Service Great service . Just oil change and tire rotation but it was done in a timely manner. Plus a free car wash! Brandon was very helpful. Great service . Just oil change and tire rotation but it was done in a timely manner. Plus a free car wash! Brandon was very helpful. More
Great service! I have had my Toyotas serviced at this dealership for 30 years. Service is always great and the people are always friendly. I bought my Prius at this I have had my Toyotas serviced at this dealership for 30 years. Service is always great and the people are always friendly. I bought my Prius at this dealership. More
Excellent service department Have all three of my cars serviced here; just bought a new 2019 4RUNNER Limited this week. Good service good prices good customer service . I would re Have all three of my cars serviced here; just bought a new 2019 4RUNNER Limited this week. Good service good prices good customer service . I would recommend this dealership More
great experience glad it didn't take the 90 minutes it took several days before I could get in for an oil change and tire rotation. I was told it would take up to 90 minutes maybe less thankful that it took several days before I could get in for an oil change and tire rotation. I was told it would take up to 90 minutes maybe less thankful that is wasn't 90 minutes More
Everything is great! From a quick check-in to pickup after service, everything was great. The service specialist also scheduled my next service (2 year one) which also inc From a quick check-in to pickup after service, everything was great. The service specialist also scheduled my next service (2 year one) which also includes the paint protection service (AutoBulter). The service could not have been better! More
Exceptional Service! Lauren, the young lady who was our Service Advisor, was exceptional! She was very knowledgeable, and professional. She patiently listened as I expla Lauren, the young lady who was our Service Advisor, was exceptional! She was very knowledgeable, and professional. She patiently listened as I explained the problem we were having with our 2015 Toyota handicap van, and the problem I have sitting in my wheelchair for any extended length of time. In less than 2 hours the minor problem we had was repaired, and we were on our way back home. Kudos to Lauren, and the entire staff at Knoxville Toyota! More
Always Excellent Service has always been provided with a high degree of professionalism and courtesy. Always pleased with on line scheduling and prompt notifications a Service has always been provided with a high degree of professionalism and courtesy. Always pleased with on line scheduling and prompt notifications as well as minimal waiting time for services performed. More
Always great service! Toyota of Knoxville’s service department has always been great to deal with. The staff is always friendly and the service techs are great about keepin Toyota of Knoxville’s service department has always been great to deal with. The staff is always friendly and the service techs are great about keeping your vehicle clean while they’re working on it. Never had any issues as a result of their work, that’s not easy to say about most service departments in today’s world. More