Toyota Knoxville - Service Center

Great Service and Attention Received wonderful attention and lots of respect. Very impressed with the final product. Wait time was a little long, but was satisfied with the car i Received wonderful attention and lots of respect. Very impressed with the final product. Wait time was a little long, but was satisfied with the car in the end. More

Service experience Service representative, Connor Reis was very polite and respectful. Waiting area was nice, and the work was done to my satisfaction. I have a fairly Service representative, Connor Reis was very polite and respectful. Waiting area was nice, and the work was done to my satisfaction. I have a fairly long association with Toyota Knoxville, and I intend to continue that. More

Reliable service They always seem to know just what my truck needs whenever I bring it in. They always inform me if there are any recalls affecting my truck without my They always seem to know just what my truck needs whenever I bring it in. They always inform me if there are any recalls affecting my truck without my having to ask them and they steer me away from un-needed maintenance that I might request which helps save me money on maintenance and their vehicle inspection is very thorough leaving me with a sense of safety with a truck that has propelled me back and forth across the USA to California 4 times now without a single maintenance issue. More

Service representative Patrick Jordan was a real professiona Patrick Jordan was real nice , helpful and very professional . He helped me out a lot. The price was great and the mechanics did a great job. Patrick Jordan was real nice , helpful and very professional . He helped me out a lot. The price was great and the mechanics did a great job. More

DO NOT take you car here for repair We own what was once a pristine Toyota Highlander that was in perfect condition. After leaving it @ Toyota of Knoxville for minor bumper repair, it wa We own what was once a pristine Toyota Highlander that was in perfect condition. After leaving it @ Toyota of Knoxville for minor bumper repair, it was hit while in their lot by a delivery driver. Over $5,000 in damage was done to our car and they have told every kind of lie imaginable re how it would be handled. They said they were paying for rental car, which they did not do until we discovered that they had lied and it was on our credit card. They said that they would handle devaluation of car since the $5,000 in damage was done, another lie. It has not happened and the car was hit over 2 months ago. They did repair our car, but now that it has sustained over $5,000 in damages as a direct result of being in their lot-they are doing absolutely NOTHING to make this right. DO NOT believe anything they tell you. I have never had to deal with a business that is so shady from top to bottom and cannot imagine how they are STAYING in business. There are a lot of good reputable collision repair centers in Knoxville but THIS is not one of them. AVOID. More

Never return calls Have left several messages for Service Manager. ...no calls returned. .also called for a friend that has an air bag still no call.. she emailed the Se Have left several messages for Service Manager. ...no calls returned. .also called for a friend that has an air bag still no call.. she emailed the Service Director and no answer..have used your service for a couple years..very upset More