Toyota Knoxville - Service Center

Work was on time and as described. I did not have an appointment but the service rep. worked me in very helpfully. He described the work to be done, threw in a courtesy was job, which I did not have an appointment but the service rep. worked me in very helpfully. He described the work to be done, threw in a courtesy was job, which I had forgotten to request, and he gave me an accurate estimate of the time required for the job. It is just the kind of service I have come to expect at Toyota Knoxville. More

Very quick and professional service Barry was straightforward and took care of my vehicle, which needed a little more than routine service. He gave me an estimate and time and called me Barry was straightforward and took care of my vehicle, which needed a little more than routine service. He gave me an estimate and time and called me when car was ready. Everything was repaired expertly. More

Car wouldn't start Gave regular updates and provided costs for different possible solutions. Took care to ensure I knew where the repairs were at in the process and onc Gave regular updates and provided costs for different possible solutions. Took care to ensure I knew where the repairs were at in the process and once a repair was made. Was accommodating on discounts, requests, and follow up. More

repair sun visor When the sun visor broke and fell off in my lap, I ordered a new one from the parts department. Someone in the service area installed it for me. As When the sun visor broke and fell off in my lap, I ordered a new one from the parts department. Someone in the service area installed it for me. As it wasn't a sunny day, I didn't try to use it till a few days later, when the same thing happened: it fell off. Also it wouldn't move down or to the side. I brought it to the service department and they fixed it so it works fine now. Best of all, they didn't charge me for doing so. More

Toyota of Knoxville I have always been very happy with the service. Very gracious service. Comfortable waiting room with free coffee and inexpensive snacks. Good customer I have always been very happy with the service. Very gracious service. Comfortable waiting room with free coffee and inexpensive snacks. Good customer service and xperience More

excellent Your staff always explains why they recommend the service they suggest and always explain how long the service will take. i don't need 25 words. Your staff always explains why they recommend the service they suggest and always explain how long the service will take. i don't need 25 words. More

Had Auto Butler applied and a couple blemishes repaired. Extremely pleased/satisfied with representative, Roberto Alvarez and his team!!!! Highly recommend this team to family and friends. Already have sev Extremely pleased/satisfied with representative, Roberto Alvarez and his team!!!! Highly recommend this team to family and friends. Already have several friends interested in selecting this location for touch up and detail services. Kudos to Roberto for EXCELLENT SERVICE!!!!! More

Toyota the Best Dealership in Knoxville Very good service from the people that clean and maintain my Rav4. The Auto Butler made my car look new. It was shiny,clean, and the inside cleaned a Very good service from the people that clean and maintain my Rav4. The Auto Butler made my car look new. It was shiny,clean, and the inside cleaned and deodorized. The advisor Mary Linebaugh explained everything clearly and was very helpful in explaining everything, this is our 5th Toyota and we will be customers for life. More

Excellent service Patrick Roberts was an outstanding service adviser for the work that I had performed. He was extremely friendly, thorough, and knowledgeable. He is Patrick Roberts was an outstanding service adviser for the work that I had performed. He was extremely friendly, thorough, and knowledgeable. He is one of the best!! More

You Get a 10!!! This visit was for the 60,000 mile service for my 2011 Highlander. Mr Kelly Williams checked me in , and it was nothing but positive from that point. This visit was for the 60,000 mile service for my 2011 Highlander. Mr Kelly Williams checked me in , and it was nothing but positive from that point. Shout out to Kelly. Thank You!!!!. In fact, I look forward to service visits because of the positive experience. I will be back for my next new Toyota. 5 stars all the way!!!! More