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Toyota Knoxville - Service Center

Knoxville, TN

3.3
577 Reviews

577 Reviews of Toyota Knoxville - Service Center

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December 14, 2019

15,000 mile service Brandon is hands down the best service manager I have used in 40 years and 15 of those were Toyota. He is on top of everything that needs to be done a More

by colonel197656
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2019

Excellent Very fast service. Exceptional and friendly staff. Was very pleased with my overall experience. I had my oil and oil filter changed and had my tires r More

by aaduncan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2019

Was quick and painless have complete trust in the service ar This dealer has always been terrific understanding and qualified to service my vehicle I would not go anywhere else for purchasing a new Toyota and fo More

by Lcvsc@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chloe R
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2019

Very efficient and friendly Toyota of Knoxville was super impressive. I was greeted upon arrival and the entire process was explained in detail. My rental car was ready. They More

by mjshires
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I cannot remember the names of the employees I worked with
November 23, 2019

John Fox provided me excellent service, explained everything and kept me abreast of the processes as they were being performed. he is an excellent Knoxville Toyota representative. More

by Tom
Recommend Dealer
Yes
Employees Worked With
John Fox
November 18, 2019

I met Brandon first thing in the am for a battery replacement. He was fare and kept me informed on the progress. Thank you Brandon. More

by Jdoran08
Recommend Dealer
Yes
Employees Worked With
Brandon Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2019

No issues Greeted immediately, good explanation of services, quick work, good review of services performed , waiting area was clean and bright and service advis More

by Douglittle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Amole
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2019

Very Accommodating! I had an appointment at 1:30 and brought my car in one hour early. I had someone picking me up and that was the time that worked for them. I was sur More

by Linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Mosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Mertz
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2019

Efficient Service Department I always get great service in a reasonable amount of time. The staff is friendly. I also appreciate getting a free car wash with my service. More

by RAV4 Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quinton Chittum
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2019

Map light I would like to give Mike & Andrew a big thank you. I came in without a appointment with a very small problem they treated me like any other customer. More

by Rookman
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike & Andrew
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