Toyota Knoxville - Service Center

A Happy Customer Was helped by a nice young gentleman who was very polite and courteous. He took care of my vehicle in a timely matter and did what he said he would d Was helped by a nice young gentleman who was very polite and courteous. He took care of my vehicle in a timely matter and did what he said he would do. More

Quick, helpful and overall excellence I've always had a good experience and excellent service with Toyota Knoxville. Matt Goss was very helpful and made sure I was completely satisfied. I've always had a good experience and excellent service with Toyota Knoxville. Matt Goss was very helpful and made sure I was completely satisfied. More

Scheduled maintenance Vann and Mike were amazing in the sales and finance Dept. My visit this time was for a tire rotation. I was amazed to find out that I don't need an o Vann and Mike were amazing in the sales and finance Dept. My visit this time was for a tire rotation. I was amazed to find out that I don't need an oil change until 10,000 miles. MIND BLOWN!! John Moore met every need at the Service Dept. More

routine maintenance or prius I brought my car in for 70,000 service. The service was excellent. They did not try to find things wrong with the car and charge me for service not I brought my car in for 70,000 service. The service was excellent. They did not try to find things wrong with the car and charge me for service not needed. More

#AHappyCustomerIsAReturnCustomer Chris in the service department (Knoxville Toyota) went above and beyond on to make sure that my husband and I were completely satisfied with our regu Chris in the service department (Knoxville Toyota) went above and beyond on to make sure that my husband and I were completely satisfied with our regular service and Auto Butler. Our last auto butler was less that satisfactory. We spoke with Chris about it and He made sure that this time is 100%. Thank you Chris for going the extra mile. Paul & Jeannie Rogers More

Friendly, efficient check-in and fast service The main reason I traded cars the last time, for the RAV4 I now own, was because of the previous dealer where I got my previous car serviced. The dif The main reason I traded cars the last time, for the RAV4 I now own, was because of the previous dealer where I got my previous car serviced. The difference between them and Toyota Knoxville is like night and day. And the most recent visit was exceptional; it took much less time than I expected. More

Great Service This dealer is top notch. Sales was low pressure and service has been pretty low key and easy to use. Great experience on first 4 service visits. This dealer is top notch. Sales was low pressure and service has been pretty low key and easy to use. Great experience on first 4 service visits. More

Efficient and professional Toyota gave me an estimated time of work of one hour and they were exactly on time and gave me an update during my wait. Toyota gave me an estimated time of work of one hour and they were exactly on time and gave me an update during my wait. More

Great service, again! Fast, efficient service. Patrick was wonderful to work with. The staff was friendly and courteous. I would recommend their service department to anyon Fast, efficient service. Patrick was wonderful to work with. The staff was friendly and courteous. I would recommend their service department to anyone. Thank you. More

Service Communication Outstanding The new communications system (via text) has taken a good experience and making it truly outstanding. No more having to play phone tag or sitting on The new communications system (via text) has taken a good experience and making it truly outstanding. No more having to play phone tag or sitting on hold. Text communication came at every appropriate juncture of the service process, completed with an email and text that allowed immediate electronic payment. Text them back 45 minutes before picking up the vehicle has the car out front and waiting. Simply outstanding service! More