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Toyota Knoxville - Service Center

Knoxville, TN

3.3
577 Reviews

577 Reviews of Toyota Knoxville - Service Center

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December 31, 2016

Outstanding service all teh way around. I felt the service department was extremely efficient and I was dealt with in a positive professional manner. There is nothing that I could have wish More

by Linda Pickett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor Reis
Dec 31, 2016 -

Toyota Knoxville responded

Linda, Thank you for the positive review! We greatly appreciate your business, and hope you continue to utilize Toyota Knoxville for all of your vehicle needs. Sincerely, Toyota Knoxville

December 31, 2016

Great Service I purchased new tires for our Sequoia. Barry and Patrick were extremely helpful and very knowledgeable about the tires. I would highly recommend the S More

by NP93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry and Patrick in Service
Dec 31, 2016 -

Toyota Knoxville responded

Thank you for the positive review! We are very glad to hear that Barry and Patrick were able to make your experience enjoyable! We greatly appreciate your business, and hope you continue to utilize Toyota Knoxville for all of your vehicle needs. Sincerely, Toyota Knoxville

December 31, 2016

Excellent service I had my cars served at this dealer for a few times now in the last a few years, and they are overall excellent experience. It is the place to go if y More

by Lily1001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris and Barry
Dec 31, 2016 -

Toyota Knoxville responded

Thank you for the positive review! We greatly appreciate your business, and hope you continue to utilize Toyota Knoxville for all of your vehicle needs! Sincerely, Toyota Knoxville

December 31, 2016

Above and beyond. The staff are always professional and knowledgeable. I trust the work and never hesitate to bring my SUV in. Patrick Roberts kept me informed of what More

by Sheilaa8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Roberts
Jan 02, 2017 -

Toyota Knoxville responded

Thank you for the positive review! We are very glad that Patrick and our other service staff members were able to make your experience enjoyable! We greatly appreciate your business, and hope you continue to utilize Toyota Knoxville for all of your vehicle needs. Sincerely, Toyota Knoxville

December 31, 2016

Customer Care Service Did an excellent job on oil change and Auto Butler service. The car looked great. Everyone is nice and friendly. I used the shuttle service , which More

by sunbow 28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not remember their names.
Jan 02, 2017 -

Toyota Knoxville responded

Thank you for the positive review! We greatly appreciate your business, and hope you continue to utilize Toyota Knoxville for all of your vehicle needs! Sincerely, Toyota Knoxville

December 30, 2016

Excellent service Courteous, quick, attentive to detail. I really don't have anything else to say, everything was fine. I enjoyed the experience immensely and will re More

by 5448nash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service tech
Dec 30, 2016 -

Toyota Knoxville responded

Thank you for the positive review! We are very glad that you had a positive experience at our dealership, as we pride ourselves on excellent customer service. We greatly appreciate your business, and hope you continue to utilize Toyota Knoxville for all of your vehicle needs. Sincerely, Toyota Knoxville

December 29, 2016

Exemplary Customer Service I received immediate attention which is par for the course at Toyota Knoxville, and my 10,000 mile checkup and oil change was completed in short orde More

by Jim Doncaster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Partrick in Service
Dec 29, 2016 -

Toyota Knoxville responded

Jim, Thank you for the positive review! We greatly appreciate your business, and hope you continue to utilize Toyota Knoxville for all of your vehicle needs. Sincerely, Toyota Knoxville

December 28, 2016

My brakes squeeked at slow speed. Your people were very professional and fixed my problem with the brakes. They were very nice. They persisted until the brakes were fixed to my satisfa More

by Garycmd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt, Billy Hayes
Dec 29, 2016 -

Toyota Knoxville responded

Thank you for the positive review! We are very glad to hear that our staff was diligent and helpful throughout your appointment. We greatly appreciate your business, and hope you continue to utilize Toyota Knoxville for all of your vehicle needs! Sincerely, Toyota Knoxville

December 23, 2016

Excellent service as usual I have used Toyota of Knoxville for the last 15 years. They strive to give the best service and because of this, I will continue to be a loyal custom More

by TB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Goss
Dec 23, 2016 -

Toyota Knoxville responded

Thank you for the positive review and continual service! We are glad that we have been able to keep you as a customer for such a long period of time, and greatly appreciate your business! Sincerely, Toyota Knoxville

December 23, 2016

Timing belt replacement, recall Everything went very well. Many thanks to Mary for handling my van. It took the time she said it would take. I'm thankful for Mary. More

by Amy Fellhoelter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary in Service
Dec 27, 2016 -

Toyota Knoxville responded

Amy, Thank you for the positive review! We are very glad that Mary did an excellent job in making your experience enjoyable. We greatly appreciate your business, and hope you continue to utilize Toyota Knoxville for all of your vehicle needs. Sincerely, Toyota Knoxville

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