578 Reviews of Toyota Knoxville - Service Center
My experience was excellent I came to the dealership with my 07 scion. It was using oil. Mary was very helpful in taking all the information to see if I qualified for the oil con I came to the dealership with my 07 scion. It was using oil. Mary was very helpful in taking all the information to see if I qualified for the oil consumption test. I was entered into the test with the results being my car needed repaired. The employees at the dealership went out of their way to help me. I will always recommend Toyota of Knoxville to friends. Mary was so kind and responded very quickly to any questions that I had about my car. Thank you again for the outstanding customer service. Joan Mathes More
taking care of business. I had 2 recalls that hadn't been completed and they took care of those fine. Couldn't have done it better myself. Good job. I had 2 recalls that hadn't been completed and they took care of those fine. Couldn't have done it better myself. Good job. More
Friendly service on arrival and beyond. Nice waiting area. Was at the dealer for a 25000 mile service. Work started and completed on time as promised. Love my van and the dealership and would recommend . Was at the dealer for a 25000 mile service. Work started and completed on time as promised. Love my van and the dealership and would recommend . More
Service Patrick was the best! Very fast service. Highly recommended. Everyone was very nice. This was the first time I took my camry for service and patrick Patrick was the best! Very fast service. Highly recommended. Everyone was very nice. This was the first time I took my camry for service and patrick made it a very pleasant experience. More
Professional and courteous Excellent customer service. I was there for my 25,000 mile service and although I knew it was my last freebee, the service rep pointed that out to m Excellent customer service. I was there for my 25,000 mile service and although I knew it was my last freebee, the service rep pointed that out to me. He explained to me normal future charges which I thought were very reasonable. Vehicle returned promptly and service explained. Will continue to return for service. Service rep was great. (I can't remember his name) More
Outstanding service I had my Rav-4 serviced at Toyota of Knoxville recently. From the time I drove in until the time I left, I received exceptional service. Barry was so I had my Rav-4 serviced at Toyota of Knoxville recently. From the time I drove in until the time I left, I received exceptional service. Barry was so professional, clearly explaining everything. He was very trustworthy and I paid less for the service than I expected! I left feeling very pleased! Highly recommend! More
Stars ans Stripes Best customer service, my service adviser was very kind and professional, the priced paid for my oil change was very reasonable.I will continue to bri Best customer service, my service adviser was very kind and professional, the priced paid for my oil change was very reasonable.I will continue to bring my camry in for all its needs More
Connor did a great job! Connor helped me get my car serviced on very short notice. He was thorough, friendly, and answered all my questions. He reminded me when my next servi Connor helped me get my car serviced on very short notice. He was thorough, friendly, and answered all my questions. He reminded me when my next service is due, made sure I had a ride back home with the Toyota driver, and called me when my car was ready. The man who drove me to my house, after I dropped off my car, was pleasant and a very good driver. Everyone I encountered was great! More
Very pleased with the entire process I had scheduled my appointment for servicing on the website and the day of my appointment I realized I needed to reschedule. This was very easy and q I had scheduled my appointment for servicing on the website and the day of my appointment I realized I needed to reschedule. This was very easy and quick to do on the web site. I was able to reschedule to following day and took it in when scheduled. They took the car in promptly, told me that it would take about an hour (while I waited) and it was done in slightly less than that. I could not have asked for a better servicing experience. More
Could not have gone bettrr Service representative was friendly and helpful. Everything was explained to us fully at the beginning, and the result of the servicing described com Service representative was friendly and helpful. Everything was explained to us fully at the beginning, and the result of the servicing described completely again. He answered all of my questions. More