Toyota Knoxville - Service Center

Service consultant (Chris) was very thorough and attentive. Chris went the extra mile to listen and diagnose an issue I had with my vehicle. He offered suggestions and made me feel comfortable with my decision. Chris went the extra mile to listen and diagnose an issue I had with my vehicle. He offered suggestions and made me feel comfortable with my decision. He did not apply any pressure and was empathetic to my needs. The tech also made every effort to understand my vehicle issue. So far it seems like everything has been repaired. More

Oil change Always have great service and have never had any complaints at Toyota knoxville. I bought my car here in 2005 and at 287,000 miles it's running great Always have great service and have never had any complaints at Toyota knoxville. I bought my car here in 2005 and at 287,000 miles it's running great More

Very good but a little slow Very good in terms of communication and explanation. Seemed to take longer than it should but Jon did great job of keeping me posted via text. Very good in terms of communication and explanation. Seemed to take longer than it should but Jon did great job of keeping me posted via text. More

Excellent Service Matt Goss did a great job of handling my service and in a timely manner. very satisfied with the quality of service also. Office personal was very nic Matt Goss did a great job of handling my service and in a timely manner. very satisfied with the quality of service also. Office personal was very nice and helpful also when paying for my service More

Excellent Service I am very satisfied with the quality of service provided by the employees at Toyota Knoxville. The costumer service is top notch. Keep on doing the ex I am very satisfied with the quality of service provided by the employees at Toyota Knoxville. The costumer service is top notch. Keep on doing the excellent job! More

Oil change tire rotation The service department is excellent. The truck is a fleet vehicle and they do a very good job of getting me in and out in a timely manner. The service department is excellent. The truck is a fleet vehicle and they do a very good job of getting me in and out in a timely manner. More

i have never had anything but great service !!!! the service team is the best. they always have provided great customer service and timely repair. we were in for only 40 minutes !!! thanks again the service team is the best. they always have provided great customer service and timely repair. we were in for only 40 minutes !!! thanks again More

Satisfied with service John Moore did an excellent job of checking my car in promptly, arranging a ride in the courtesy van, and communicating with me regarding work that ne John Moore did an excellent job of checking my car in promptly, arranging a ride in the courtesy van, and communicating with me regarding work that needed to be done above the routine service. More

Good service and communication. The service department did a good job. Our contact John Moore did a good job of keeping me informed of the status of my vehicle. The service department did a good job. Our contact John Moore did a good job of keeping me informed of the status of my vehicle. More

Awesome!! They called I took my car and it was taken and I left my info and Patrick & Barry were both very helpful both times!! Patience and Helpful!! They called I took my car and it was taken and I left my info and Patrick & Barry were both very helpful both times!! Patience and Helpful!! More