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Toyota Knoxville - Service Center

Knoxville, TN

3.3
577 Reviews

577 Reviews of Toyota Knoxville - Service Center

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February 21, 2017

Oil change Always have great service and have never had any complaints at Toyota knoxville. I bought my car here in 2005 and at 287,000 miles it's running great More

by Lisa's car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Millie Djurdjevic
Feb 21, 2017 -

Toyota Knoxville responded

Thank you for the positive review! We greatly appreciate your business, and hope you continue to utilize Toyota Knoxville for all of your vehicle needs. Sincerely, Toyota Knoxville

February 20, 2017

Excellent Service Matt Goss did a great job of handling my service and in a timely manner. very satisfied with the quality of service also. Office personal was very nic More

by Jenny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Goss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2017 -

Toyota Knoxville responded

Jenny, Thank you for the positive review! We are very glad to hear that Matt and our service team was able to make your experience enjoyable. We greatly appreciate your business, and hope you continue to utilize Toyota Knoxville for all of your vehicle needs. Sincerely, Toyota Knoxville

February 20, 2017

Very good but a little slow Very good in terms of communication and explanation. Seemed to take longer than it should but Jon did great job of keeping me posted via text. More

by Jeffreymurrell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Mertz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2017 -

Toyota Knoxville responded

Jeffrey, Thank you for the positive review! We are very glad that Jon was able to keep you updated during your busy visit and make your overall experience enjoyable. We greatly appreciate your business, and hope you continue to utilize Toyota Knoxville for all of your vehicle needs. Sincerely, Toyota Knoxville

February 17, 2017

Excellent Service I am very satisfied with the quality of service provided by the employees at Toyota Knoxville. The costumer service is top notch. Keep on doing the ex More

by luigi7
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chloe R
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2017 -

Toyota Knoxville responded

Thank you for the positive review! We greatly appreciate your business, and hope you continue to utilize Toyota Knoxville for all of your vehicle needs. Sincerely, Toyota Knoxville

February 10, 2017

Oil change tire rotation The service department is excellent. The truck is a fleet vehicle and they do a very good job of getting me in and out in a timely manner. More

by afultz401
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Linebaugh
Feb 10, 2017 -

Toyota Knoxville responded

Thank you for the positive review! We greatly appreciate your business, and hope you continue to utilize Toyota Knoxville for all of your vehicle needs. Sincerely, Toyota Knoxville

February 10, 2017

i have never had anything but great service !!!! the service team is the best. they always have provided great customer service and timely repair. we were in for only 40 minutes !!! thanks again More

by ousleyjw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Hawkins, Brandon Ingram
Feb 10, 2017 -

Toyota Knoxville responded

Thank you for the positive review! We greatly appreciate your business, and hope you continue to utilize Toyota Knoxville for all of your vehicle needs. Sincerely, Toyota Knoxville

February 06, 2017

Satisfied with service John Moore did an excellent job of checking my car in promptly, arranging a ride in the courtesy van, and communicating with me regarding work that ne More

by Noscreenname
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Moore
Feb 06, 2017 -

Toyota Knoxville responded

Thank you for the positive review! We are very glad to hear that John Moore was able to make your experience enjoyable. We greatly appreciate your business, and hope you continue to utilize Toyota Knoxville for all of your vehicle's needs. Sincerely, Toyota Knoxville

February 04, 2017

Good service and communication. The service department did a good job. Our contact John Moore did a good job of keeping me informed of the status of my vehicle. More

by Pappyvol48
Recommend Dealer
Yes
Employees Worked With
Other Employees : John Moore, Brandon Ingram
Feb 06, 2017 -

Toyota Knoxville responded

Thank you for the positive review! We are glad that John and our service team were able to make your experience enjoyable. We greatly appreciate your business, and hope you continue to utilize Toyota Knoxville for all of your vehicle needs. Sincerely, Toyota Knoxville

February 04, 2017

Awesome!! They called I took my car and it was taken and I left my info and Patrick & Barry were both very helpful both times!! Patience and Helpful!! More

by 1725monk
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Patrick Roberts, Barry (something) not sure
Feb 06, 2017 -

Toyota Knoxville responded

Thank you for the positive review! We are very glad to hear that Patrick and Barry were both able to make your experience enjoyable. We greatly appreciate your business, and hope you continue to utilize Toyota Knoxville for all of your vehicle needs. Sincerely, Toyota Knoxville

February 03, 2017

My experience was excellent I came to the dealership with my 07 scion. It was using oil. Mary was very helpful in taking all the information to see if I qualified for the oil con More

by Joan Mathes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Linebaugh
Feb 03, 2017 -

Toyota Knoxville responded

Joan, Thank you for the positive review! We are very glad that Mary and our service staff was able to make your experience enjoyable. We greatly appreciate your business, and hope you continue to utilize Toyota Knoxville for all of your vehicle needs! Sincerely, Toyota Knoxville

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