Toyota Knoxville - Service Center

Really competent service department My vehicle is always taken in on time and I am given a pretty accurate estimate of when I can expect work to be performed. The work scope is always re My vehicle is always taken in on time and I am given a pretty accurate estimate of when I can expect work to be performed. The work scope is always reviewed with me prior to signing the authorization and I am always asked if there is any additional work I need done that day. Cost estimates are as accurate as possible and I am always consulted if any surprises crop up. More

Connor ensured that the problem with my car was remedied I had a difficulty issue with my car that took all day to investigate to determine the problemr. No one gave up and as a result of the repair, I hav I had a difficulty issue with my car that took all day to investigate to determine the problemr. No one gave up and as a result of the repair, I have had no difficulty since. Thank you! More

excellent customer service Excellent customer service every time I bring in my vehicle. I recommend this location to other individuals. The waiting area is very comfortable and Excellent customer service every time I bring in my vehicle. I recommend this location to other individuals. The waiting area is very comfortable and they also have drinks & snacks to buy during your visit. More

The very best ! Months ago Barry at the service center helped me to resolve some problems with my car. During this process, he went far above and beyond his line of d Months ago Barry at the service center helped me to resolve some problems with my car. During this process, he went far above and beyond his line of duty to make sure I received the help I needed. I also appreciate the management team for their involvement as well. I highly recommend Toyota Knoxville to anyone who wants extra mile service. More

Perfect! John Moore did an awesome job! Friendly,courteous & professional service! He and the service team completed the tasks at hand quicker than promised! I John Moore did an awesome job! Friendly,courteous & professional service! He and the service team completed the tasks at hand quicker than promised! I also love the Toyota Care program! I would never consider another brand! More

Good service and no problems. We know we will get Dependable service at our Knoxville Toyota Dealers. We always get right in and the waiting period is never too long. We know we will get Dependable service at our Knoxville Toyota Dealers. We always get right in and the waiting period is never too long. More

2017 Toyota Prius Inital Service Finished service within scheduled time. Courteous and knowledgeable personnel. Connor Reis performed well as Assistant Service Manager. Plan on retur Finished service within scheduled time. Courteous and knowledgeable personnel. Connor Reis performed well as Assistant Service Manager. Plan on returning to this dealership on the next scheduled service. More

Toyota Tundra Great service but I have to wait 1 1-2 hours to even get my truck started.I am pleased with the Service though.Billy was Great. Great service but I have to wait 1 1-2 hours to even get my truck started.I am pleased with the Service though.Billy was Great. More

Always efficient. The service department at Toyota Knoxville is the best. Always on time, courteous, and thorough. I like that they a l ways go over everything that was The service department at Toyota Knoxville is the best. Always on time, courteous, and thorough. I like that they a l ways go over everything that was done BEFORE you pay! More

Service consultant (Chris) was very thorough and attentive. Chris went the extra mile to listen and diagnose an issue I had with my vehicle. He offered suggestions and made me feel comfortable with my decision. Chris went the extra mile to listen and diagnose an issue I had with my vehicle. He offered suggestions and made me feel comfortable with my decision. He did not apply any pressure and was empathetic to my needs. The tech also made every effort to understand my vehicle issue. So far it seems like everything has been repaired. More