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Toyota Knoxville - Service Center

Knoxville, TN

3.3
577 Reviews

577 Reviews of Toyota Knoxville - Service Center

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April 18, 2017

Excellent Service John was great, very professional and with a friendly attitude which is very important to me. He came and let me know what was going on with my servic More

by Linda Gail Herron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Moore
Apr 18, 2017 -

Toyota Knoxville responded

Linda, Thank you for the positive review! We are very glad John was able to make your experience enjoyable, and we hope to see you again at our service center! Sincerely, Toyota Knoxville

April 18, 2017

Excellent Customer Service Even though this was the first service for my new car, the service advisor was professional and courteous. Overall, the dealership provided excellent More

by Mkillaly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Mertz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2017 -

Toyota Knoxville responded

Thank you for the positive review! We are glad Jon was able to make your experience enjoyable! We greatly appreciate your business! Sincerely, Toyota Knoxville

April 14, 2017

Exceptional Patrick was very courteous. He was informative and efficient. It felt like Disneyland of car service. Service department was practically singing "Be o More

by Rhonda Harris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Roberts
Apr 14, 2017 -

Toyota Knoxville responded

Rhonda, Thank you very much for the positive review! We are glad that Patrick and our service team was able to make your experience enjoyable, and we hope that Walt Disney would have been proud of our efforts! Sincerely, Toyota Knoxville

April 12, 2017

Great service I recieved great service on my 20,000 mile service,Patrick was very nice and helpful.I am a little disappointed that my front rotors warped after only More

by Fox10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Roberts
Apr 13, 2017 -

Toyota Knoxville responded

Thank you for the positive review! We are very glad to hear that Patrick and our service staff was able to make your experience enjoyable! We greatly appreciate your business, and hope you continue to utilize Toyota Knoxville for all of your vehicle needs. Sincerely, Toyota Knoxville

April 08, 2017

Great Service! Connor did a great job! Keep me informed, checked tire pressure and adjusted - knew it wasn't right. I'll be back because of this guy!!! More

by Volfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chloe R
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2017 -

Toyota Knoxville responded

Thank you for the positive review! We are very glad that Connor and our service team was able to make your experience enjoyable! We greatly appreciate your business, and look forward to seeing you within our dealership again! Sincerely, Toyota Knoxville

April 08, 2017

Always top notch in service! The only place I would ever trust to take my 4Runner! Awesome customer service knowledgeable about any questions asked and handled in timely efficien More

by Jill4runner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chloe R
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2017 -

Toyota Knoxville responded

Thank you for the positive review! We are very glad that you only trust Toyota Knoxville with your 4Runner, as it shows that team has adequately earned your trust. We greatly appreciate your business, and hope to see you in our dealership again. Sincerely, Toyota Knoxville

April 05, 2017

Service Everyone at Knoxville Toyota has been great! The employees in the service department are exceptional and knowledgable. This dealership is very clean. More

by E C B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 05, 2017 -

Toyota Knoxville responded

Thank you for the positive review! It is always great to hear customers who have enjoyed the Toyota Knoxville experience! We greatly appreciate your business, and hope you continue to utilize Toyota Knoxville for all of your vehicle needs. Sincerely, Toyota Knoxville

April 04, 2017

Tundra recall and oil change Very helpful and courteous. Had a few extra things that needed to be done. Felt that could trust his advice. Very happy with results. Thanks for carin More

by Candice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chloe R
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2017 -

Toyota Knoxville responded

Candice, Thank you for the positive review! We are glad that our staff was able to earn your trust and help you with your situation. We greatly appreciate your business, and hope you continue to utilize Toyota Knoxville for all of your vehicle needs. Sincerely, Toyota Knoxville

April 04, 2017

Great custumer service I made an appointment for 8:30 am. I arrived on time and I was greeted promptly. Barry was very professional and knowledgeable. Service was done in t More

by Jose R. Castro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Amole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2017 -

Toyota Knoxville responded

Jose, Thank you for the positive review! We are very glad that Barry and our service staff was able to make your experience enjoyable! We greatly appreciate your business, and hope you continue to utilize Toyota Knoxville for all of your vehicle needs. Sincerely, Toyota Knoxville

April 01, 2017

Fast and professional I came in for a late oil change and John Moore checked my vehicle in for service and soon after informed me that the technician had found some minor p More

by YuFoundMee
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Moore
Apr 03, 2017 -

Toyota Knoxville responded

Thank you for the positive review! We are very glad that John Moore and our service team was able to make your experience quick and enjoyable! We greatly appreciate your business, and hope you continue to utilize Toyota Knoxville for all of your vehicle needs. Sincerely, Toyota Knoxville

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