Back

Toyota Knoxville - Service Center

Knoxville, TN

3.3
577 Reviews

577 Reviews of Toyota Knoxville - Service Center

Sort by
June 09, 2017

auto butler Patrick was very friendly and took professional care of my car and me. I would recommend him to anyone. Thank you for your service. Great More

by pepper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Roberts
Jun 09, 2017 -

Toyota Knoxville responded

Thank you for the positive review! We are glad that Patrick was able to make your experience enjoyable! We look forward to seeing you back at our dealership for your next vehicle need! Sincerely, Toyota Knoxville

June 03, 2017

Great The customer service was great, that's the only reason why I keep going back. Patrick was awesome as well, didn't try to sell me on any uneeded maint More

by Football1045
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Roberts
Jun 05, 2017 -

Toyota Knoxville responded

Thank you for the positive review! We are glad to hear that our customer service has continually been at a high standard! We greatly appreciate your business! Sincerely, Toyota Knoxville

May 31, 2017

Overall service Professional service. Checked and added fluids as needed. Went over check sheet with me and made necessary adjustments. Pleasant visit considering More

by Suepete123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Roberts
May 31, 2017 -

Toyota Knoxville responded

Thank you for the positive review! It is always wonderful to hear such raving comments about our dealership, as we pride ourselves on excellent customer service. We hope to see you back at our dealership for your next service visit! Sincerely, Toyota Knoxville

May 25, 2017

Great Service This is my second Toyota and every time I go to Toyota Knoxville I am amazed at the coordination in the service department. The shuttle service is gr More

by croc80rs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chloe R
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2017 -

Toyota Knoxville responded

Thank you for the positive review! We are very glad to hear that our staff has continually made your experiences enjoyable! We greatly appreciate your business, and hope you will continue to utilize Toyota Knoxville for all of your vehicle needs! Sincerely, Toyota Knoxville

May 24, 2017

Oil change I used their shuttle service and it was quick and easy. Very organized and great customer service. Word word word word word word word word More

by Bob32
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mary Linebaugh
May 24, 2017 -

Toyota Knoxville responded

Bob, Thank you for the positive review! We are glad to hear that your visit was enjoyable! We hope to see you back at the dealership for your next service visit! Sincerely, Toyota Knoxville

May 20, 2017

Fast and efficient Got in quick, accurate estimate, and completed service under the time estimate. Good work and a car wash to boot. Y'all can't beat that with a stick. More

by Mthmn86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Roberts
May 22, 2017 -

Toyota Knoxville responded

Thank you for the positive review! We are glad that our service staff was able to make your visit quick and easy. We hope to see you back at the dealership for your next vehicle need! Sincerely, Toyota Knoxville

May 17, 2017

Informative and efficient The service was great. I took my car in for a tire rotation and oil and filter change. After getting my car on the rack it was brought to my attention More

by Ravgirl55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Amole
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2017 -

Toyota Knoxville responded

Thank you for the positive review! It is always wonderful to hear such great comments regarding our staff displaying outstanding customer service. We hope you continue to utilize Toyota Knoxville for all of your vehicle's needs! Sincerely, Toyota Knoxville

May 15, 2017

Easy, fast, informative. Asked about new tires, Conner very knowledgeable about brands and pricing. Service was fast, he asked if I wanted complementary car wash but since it More

by cldaubenspeck
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chloe R
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2017 -

Toyota Knoxville responded

Thank you for the positive review! We are very glad that Connor was able to help you find the tires you needed. We hope you will continue utilizing Toyota Knoxville for all of your vehicle needs! Sincerely, Toyota Knoxville

May 11, 2017

Great with one exception The service was great The only problem is that I was promised a car wash and didn't get it. Mary was a great help. I appreciate what she does. More

by dguy103
Recommend Dealer
Yes
Employees Worked With
Mary Linebaugh
May 12, 2017 -

Toyota Knoxville responded

Thank you for the feedback on your recent visit. We apologize that you did not receive the car wash you were promised, but the next time you are in the area, please stop by the dealership for your free car wash! Ask for Service Manager Chris Nunley upon your arrival, and he will gladly get you set up. Have a great day! Sincerely, Toyota Knoxville

May 09, 2017

Excellent service I had an unusual thing happen to my Sienna. A chipmunk chewed the wiring and fuel line. They put on a new wiring harness and fuel line. It was reason More

by Gayla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Linebaugh
May 10, 2017 -

Toyota Knoxville responded

Thank you for the positive review! We are glad our staff was able to make your Sienna like new again! We greatly appreciate your business! Sincerely, Toyota Knoxville

...
38
...