Toyota Knoxville - Service Center

Great! Great experience, very professional, courteous and comfortable waiting areas. Chris Palumbo was my contact and, as always, made me feel welcome. I h Great experience, very professional, courteous and comfortable waiting areas. Chris Palumbo was my contact and, as always, made me feel welcome. I had dealt with him before and, even after serving so many customers between my visits, he still remembered my name and vehicle! Thanks so much! More

My Service Adviser Was GREAT! When I met my service adviser (Patrick D. Roberts) on Wednesday, June 21, I could tell it was going to be a good experience because he radiated with e When I met my service adviser (Patrick D. Roberts) on Wednesday, June 21, I could tell it was going to be a good experience because he radiated with energy. He called me when my car was ready, and I was able to pick it up shortly afterwards. This was a no-hassle service visit for me. Thanks! Gary Balltrip 850-3018 More

Always a great job and service Replaced plastic paint shield on hood and pin striping on 2012 Rav4. The work was completed quickly and within the estimated cost. Work was excellen Replaced plastic paint shield on hood and pin striping on 2012 Rav4. The work was completed quickly and within the estimated cost. Work was excellent. More

Great service always! Were able to repair the leak in my sunroof, good price, great service. Barry was very helpful and easy to work with. It took a bit longer than I exp Were able to repair the leak in my sunroof, good price, great service. Barry was very helpful and easy to work with. It took a bit longer than I expected, but I only went in for an oil change and they worked me in for the sunroof repair. Also let me know of needed replacement of brakes and tires, although I didn't have time to deal with that. More

Always a great job Always a great experience. I got 4 tires at a great price even though the rims were not standard size for my Sequoia. Jon Mertz is my advisor. He has Always a great experience. I got 4 tires at a great price even though the rims were not standard size for my Sequoia. Jon Mertz is my advisor. He has always provided great service. He recommends replacements in a timely manner, but not too aggressively. Communication was great, and I was able to pay online. This sped up check out. I just had to pickup my keys. The free car wash was a nice touch. More

Great Service Covered all the basis and clearly explained what was done. The work was completed quickly and within the estimated cost. The waiting area is very comf Covered all the basis and clearly explained what was done. The work was completed quickly and within the estimated cost. The waiting area is very comfortable. More

Great Experience Enjoyed the service visit to Knoxville Toyota and especially the attention and the friendliness of Patrick Roberts. He was the best and I appreciate h Enjoyed the service visit to Knoxville Toyota and especially the attention and the friendliness of Patrick Roberts. He was the best and I appreciate his support and attitude. More

Great service...as always! I've always had great experiences with the Toyota of Knoxville Service Center. I feel like my car is in good hands with them. I received great service I've always had great experiences with the Toyota of Knoxville Service Center. I feel like my car is in good hands with them. I received great service in a reasonable amount of time. Thanks! More

It feels like Jon Mertz is working for and with me For years, I have worked with Jon Mertz as service advisor for my Toyotas. In every case, Jon has provided accurate information on the issue and oppor For years, I have worked with Jon Mertz as service advisor for my Toyotas. In every case, Jon has provided accurate information on the issue and opportunities. He states the situation, the range of possible impacts, and the actions and associated costs. He works with me to understand the prudent actions. I appreciate Jon's candor and assistance. I will stay with Jon. More

Toyota Knoxville is A+ I dropped my car off and was driven back to my job. I had a text about an hour later saying my car was ready. I texted back asking if the taxi servic I dropped my car off and was driven back to my job. I had a text about an hour later saying my car was ready. I texted back asking if the taxi service could pick me up at 11:30. The driver got there about 11:40 to take me back to Toyota. I signed my papers and was on my way!! Very friendly staff. More