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Toyota Knoxville - Service Center

Knoxville, TN

3.3
577 Reviews

577 Reviews of Toyota Knoxville - Service Center

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July 02, 2017

Wait times Recently the wait times for oil changes have decreased dramatically. That keeps me halpy. Also the service guy had a great attitude. Made me feel wel More

by Lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Palumbo
Jul 03, 2017 -

Toyota Knoxville responded

Lee, Thank you for the positive review! We are glad that our timeliness has helped make your experience more enjoyable! We hope to see you again for your next Toyota service need! Sincerely, Toyota Knoxville

July 02, 2017

Fast in and out oil change! Great service as usual! Toyota of Knoxville has been great on servicing my 2016 Tundra. Everyone at the dealership is super friendly and the waiting a More

by XciterCalls
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Goss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2017 -

Toyota Knoxville responded

Thank you for the positive review! We are glad that our staff has conducted exceptional work on your vehicle, and have kept your 2016 Tundra running strong! We greatly appreciate your business! Sincerely, Toyota Knoxville

June 28, 2017

Great service Can't wait to bring it in for its service. Fast friendly services at a good cost. Matt Goss was good to work with as well I'd like to work with him ag More

by Napolidon9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Goss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2017 -

Toyota Knoxville responded

Thank you for the positive review! We are glad that Matt and our service staff was able to make your experience enjoyable! We hope you continue to utilize Toyota Knoxville for all of your vehicle needs! Sincerely, Toyota Knoxville

June 28, 2017

Routine service Went in for routine 60,000k service. Car was ready in 45 minutes. Service prompt and price as quoted. Wait pleasant with different seating areas very More

by Carday
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Roberts
Jun 28, 2017 -

Toyota Knoxville responded

Thank you for the positive review! We are glad that our service staff and our dealership's environment was able to make your trip worthwhile. We greatly appreciate your business! Sincerely, Toyota Knoxville

June 28, 2017

Very satisfied with service Very effecient. Quick touraround time. Very satisfied with the experience. Patrick Roberts was a pleasure to work with. I will look forward to my More

by Chip Kessler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Roberts
Jun 28, 2017 -

Toyota Knoxville responded

Chip, Thank you for the positive review! We are glad that our service team was able to complete your vehicle's work in a quick and efficient manner. We look forward to seeing you back at our dealership! Sincerely, Toyota Knoxville

June 28, 2017

Exceptional service Everyone was very helpful from the call to schedule the appointment through picking up my vehicle when it was done. Had my oil changed and the auto b More

by beelerc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Goss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2017 -

Toyota Knoxville responded

Thank you for the positive review! It seems that our entire process was adequate throughout your entire service, which is exactly what we strive to have happen for every customer. We hope you continue to utilize Toyota Knoxville for all of your service needs! Sincerely, Toyota Knoxville

June 27, 2017

Another Excellent Pit Stop Once again John Moore and his associates at Knoxville Toyota have gone above and beyond in dealing with me as a customer. Initially, he said our serv More

by golferguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Moore
Jun 28, 2017 -

Toyota Knoxville responded

Thank you for the positive review! It is always great to hear from repeat customers regarding numerous wonderful experiences they have had at our dealership! We look forward to seeing you in our dealership again! Sincerely, Toyota Knoxville

June 25, 2017

Got oil change and tire rotation. Whole experience was excellent! I was treated quickly and professionally. Barry is an excellent person and I will ask for him next time I need service More

by Shamrockjoe61
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Barry Amole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2017 -

Toyota Knoxville responded

Thank you for the positive review! We are glad that our team, particularly Barry, was able to make your experience worthwhile! We look forward to seeing you in our dealership again! Sincerely, Toyota Knoxville

June 24, 2017

Service visit I had a very good experience. The work was done in the time frame I was told. The part they replaced works great. I'm very pleased with the work perfo More

by Tag42
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chloe R
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2017 -

Toyota Knoxville responded

Thank you for the positive review! It is great that our service staff was able to make your visit quick and easy! We hope you continue to utilize Toyota Knoxville for all of your vehicle needs! Sincerely, Toyota Knoxville

June 24, 2017

Best service department Jon Mertz is the best writer I have ever worked with. Very professional and courteous he kept me informed all the way up to delivery More

by Servicefirstguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Mertz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2017 -

Toyota Knoxville responded

Thank you for the positive review! We are glad that Jon was able to make your experience at our dealership enjoyable! We hope to see you back at our dealership again! Sincerely, Toyota Knoxville

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