Toyota Knoxville - Service Center

Best customer service by far. Recently had my motor replaced here. Matt Goss was extremely helpful every step of the way. He stayed in contact with my warranty company for me and d Recently had my motor replaced here. Matt Goss was extremely helpful every step of the way. He stayed in contact with my warranty company for me and did everything in a timely manner. I was in shock at the level of expertise and customer service. He saved me a ton of money. I will not go anywhere else ever again. More

Customer service is #1. I always feel taken care of by the best. From the minute I drive in until I leave, I can honestly say, customer service is #1. Not only do I trust the I always feel taken care of by the best. From the minute I drive in until I leave, I can honestly say, customer service is #1. Not only do I trust the techs, I feel comfortable that my 4 runner is getting the same care as a brand new vehicle. More

Always happy with Toyota Knoxille I have always had a good experience: professional staff, great waiting area and wonderful service. I also applaud all the community work Toyota Knoxvi I have always had a good experience: professional staff, great waiting area and wonderful service. I also applaud all the community work Toyota Knoxville does for Knoxville. More

Service was very professional. Service problem was small and taken care of quickly! I had a light come on and it was reset quickly. Did not need any maintenance done . Service problem was small and taken care of quickly! I had a light come on and it was reset quickly. Did not need any maintenance done . More

Routine maintenance routine service -- no issues -- always get right in and given time expected to finish. I don't have any issues with the Service Dept. ever However, routine service -- no issues -- always get right in and given time expected to finish. I don't have any issues with the Service Dept. ever However, have had issues with sales people the last 2 times I have tried to purchase a car from TOK. Purchased elsewhere. More

Service The young man that assisted me, when I came in for an oil change was excellent. I believe his name was Connor. He had great customer service skills. The young man that assisted me, when I came in for an oil change was excellent. I believe his name was Connor. He had great customer service skills. Pleasure doing business with him More

5000 Service I was told it would take 1 1/2 hours so I came prepared to stay that long but was in and out in 30 minutes. I was told it would take 1 1/2 hours so I came prepared to stay that long but was in and out in 30 minutes. More

So far so good! My first experience with this dealer was for a routine maintenance check for my 2008 Yaris. The experience was a good one. They performed maintenance My first experience with this dealer was for a routine maintenance check for my 2008 Yaris. The experience was a good one. They performed maintenance and replaced a cracked belt (whew!). Their service reps were excellent. The waiting area was adequate. I do wish the snack bar offered organic fruit or salads. The appointment was about a week ago and the car has run well -- I'm driving it on a trip now. More

very easy Everything was spelled out very clearly as to what was being done to my car. I was going to wait and expected a couple of hours, but the job was done Everything was spelled out very clearly as to what was being done to my car. I was going to wait and expected a couple of hours, but the job was done in an hour. More

Oil change Brought my car in after work service said it would take 45 min it only took 25 min had no problems John Moore went over my next service for the car Brought my car in after work service said it would take 45 min it only took 25 min had no problems John Moore went over my next service for the car More