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Toyota Knoxville - Service Center

Knoxville, TN

3.3
577 Reviews

577 Reviews of Toyota Knoxville - Service Center

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August 30, 2017

Great service and a carwash They always take very good care of me and my Lil Diablo (cars name). They even give a car was when service is done. No one does that. More

by KrisMack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Mertz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2017 -

Toyota Knoxville responded

Thank you for the positive review! We are glad our service center was able to exceed your expectations! We hope you continue to utilize Toyota Knoxville for all of your vehicle needs! Sincerely, Toyota Knoxville

August 28, 2017

Great place to do business I have bought 2 cars from Knox Toyota and had all my service work done there and have ALWAYS been very happy with both their sales team and their serv More

by Dottie820
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Mertz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2017 -

Toyota Knoxville responded

Thank you for the positive review! We greatly appreciate your business! Sincerely, Toyota Knoxville

August 28, 2017

30K mile inspection and required maintenance Friendly and prompt reception at service desk. Complete description of procedure , time required, cost to customer and options available while waitin More

by Phoebe14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Amole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2017 -

Toyota Knoxville responded

Thank you for the positive review! We look forward to seeing you at our dealership again! Sincerely, Toyota Knoxville

August 26, 2017

Routine Maintenance I brought my '13 Prius V for its 70K maintenance. The visit was, as usual, quick and easy. The Service Writr was coureous and helpful and the servi More

by P070kmt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Moore
Aug 28, 2017 -

Toyota Knoxville responded

Thank you for the positive review! We are glad our service staff was able to make your visit quick and enjoyable! We look forward to seeing you back at our dealership for your next vehicle need! Sincerely, Toyota Knoxville

August 22, 2017

Very courteous & timely. Patrick was my service advisor and he was very courteous & prompt. I appreciate Patrick arranging for me a ride to work and back to the dealership. More

by triathlete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Roberts
Aug 22, 2017 -

Toyota Knoxville responded

Thank you for the positive review! It is always wonderful to hear such great comments regarding our service staff. We greatly appreciate your business, and hope to see you back at the dealership for your next vehicle need. Sincerely, Toyota Knoxville

August 18, 2017

Service Always satisfied with my service visit. Questions are answered in a friendly and professional manner. Appreciate friendly environment in the waiting a More

by razbdaz
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Zeglen
Aug 18, 2017 -

Toyota Knoxville responded

Thank you for the positive review! We are glad that our staff was friendly and helpful during your visit, as we strive to make every customer experience enjoyable. We look forward to seeing you at our dealership again! Sincerely, Toyota Knoxville

August 17, 2017

Service Review Patrick was great as always! Friendly and accommodating to all requests. Even having another qualified employee to answer my questions concerning body More

by HAllen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Roberts
Aug 17, 2017 -

Toyota Knoxville responded

Thank you for the positive review! We are glad that Patrick was able to make your experience enjoyable, and we greatly appreciate your business! Sincerely, Toyota Knoxville

August 15, 2017

Great Service Toyota of Knoxville always gives me great service on my vehicle. The staff is very kind and courteous. They always get my vehicle done in the time t More

by Shanesmith318
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Moore
Aug 15, 2017 -

Toyota Knoxville responded

Thank you for the positive review! We are glad that our staff was able to make your visit worthwhile! We look forward to seeing you at our dealership again! Sincerely, Toyota Knoxville

August 15, 2017

Fast, thorough and very nice. Mary was the best Toyota rep that I have ever worked with. She did exactly what she said she was going to do and she did it quickly . She was very con More

by Mrsolafhill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Linebaugh
Aug 15, 2017 -

Toyota Knoxville responded

Thank you for the positive review! We are glad that Mary was able to make your visit enjoyable! We greatly appreciate your business! Sincerely, Toyota Knoxville

August 11, 2017

Always a great place for Purchase and Service Helpful friendly and professional desrides the service received. Otherwise would not Drive 120 miles buy a new car or have one serviced . They will ev More

by Johnsondon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Goss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Moore
Aug 14, 2017 -

Toyota Knoxville responded

Thank you for the positive review! It is always wonderful to hear such outstanding comments about our staff members! We look forward to seeing you at our dealership again! Sincerely, Toyota Knoxville

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