Toyota Knoxville - Service Center

Recent car service I did not have a pleasant experience during my most recent service. But the advisor called me yesterday, asked for an apology and offered remedy for t I did not have a pleasant experience during my most recent service. But the advisor called me yesterday, asked for an apology and offered remedy for this. Because of this, i am giving a good survey. More

Excellent and friendly service from beginning to end My service assistant, Patrick Roberts, was exceptionally friendly and helpful from my arrival until I checked out. I would be pleased to have him han My service assistant, Patrick Roberts, was exceptionally friendly and helpful from my arrival until I checked out. I would be pleased to have him handle my car service needs again. The gentleman at the parts desk was also very friendly and helpful while answering my question. More

40k Service The regular service was preformed in a timely matter. As usual the service was done quickly and price was very good, plus a free car wash. The regular service was preformed in a timely matter. As usual the service was done quickly and price was very good, plus a free car wash. More

Battery Service My vehicle was struggling to start when I came out from having lunch. On my way back to the office, I called and talked to Chris Nunley. He told me to My vehicle was struggling to start when I came out from having lunch. On my way back to the office, I called and talked to Chris Nunley. He told me to drive it straight over and he would have it looked at. Within 15 minutes of my arrival, I was back on my way to work with a new battery. This is just one example of how I am treated each and every time I come in for service. More

Six Month Avalon Service Patrick was our service c'mon agent and quickly and professionally determined what service was required and moved out to insure it was completed as pr Patrick was our service c'mon agent and quickly and professionally determined what service was required and moved out to insure it was completed as promptly as possible. He later answered many questions about option for our next purchase. More

Loaner vehicle We had to leave our vehicle overnight due to additional problems found during an oil change. Due to scheduling issues, my wife could not help during d We had to leave our vehicle overnight due to additional problems found during an oil change. Due to scheduling issues, my wife could not help during dropoff and pickup of the vehicle. The service department arranged for an overnight loaner vehicle at no extra charge. Everything worked out fine and everything was done in a timely fashion. I have been bringing my vehicles to the dealership for over 10 years since moving to the area and have always been treated well. Thanks again! More

Auto body Truck went in wrecked came out looking like a shiny new penny thanks to the auto collision center to take care of everything with the insurance compan Truck went in wrecked came out looking like a shiny new penny thanks to the auto collision center to take care of everything with the insurance company and the work on my Yota. Thank you Benny Pataro More

Very efficient & friendly advisor & timely service Very easy to schedule (and change, if necessary) appointment. Efficient & friendly service advisor. I have generally found this to be true over an ext Very easy to schedule (and change, if necessary) appointment. Efficient & friendly service advisor. I have generally found this to be true over an extended period of time. More

Outstanding support and service! Connor was awesome and stayed on top of my car's needs and keep me up to date. Connor was friendly from start to end and always smiling with great ey Connor was awesome and stayed on top of my car's needs and keep me up to date. Connor was friendly from start to end and always smiling with great eye contact. The team at this service department is always on their game when it comes to customer support. More

Good servive experience Chuck was very nice and helpful and the service didn't take long at all. Good service experience. Would recommend to friends. Very nice waiting area. Chuck was very nice and helpful and the service didn't take long at all. Good service experience. Would recommend to friends. Very nice waiting area. More