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Toyota Knoxville - Service Center

Knoxville, TN

3.3
577 Reviews

577 Reviews of Toyota Knoxville - Service Center

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November 03, 2017

40,000 service Excellent service, informative and efficient. Wendy did a great job processing my car and provided me with all the information related to my cars serv More

by Weaver David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Campbell
Nov 03, 2017 -

Toyota Knoxville responded

Thank you for the positive review! We are glad that Wendy was able to make your experience enjoyable! We hope to see you back in our service department for your next vehicle need! Sincerely, Toyota Knoxville

November 03, 2017

Vehicle Maintenance I bought my vehicle at Toyota Knoxville so I've taken it there for maintenance. Every service advisor has been great. The techs get the work done dece More

by UTKnox17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Holbrook
Nov 06, 2017 -

Toyota Knoxville responded

Thank you for the positive review! We greatly appreciate your business, and hope you continue to utilize Toyota Knoxville for all of your vehicle needs! Sincerely, Toyota Knoxville

November 01, 2017

Great service as always!! Always prompt and friendly service... and a cafe too! Matt met me at my vehicle, friendly greeting, took my info, and got the ball rolling. Offered More

by krollinsjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Goss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2017 -

Toyota Knoxville responded

Thank you for the positive review! We are glad to hear that Matt was able to go above and beyond to take care of you! We hope you continue to utilize Toyota Knoxville for all of your vehicle needs! Sincerely, Toyota Knoxville

October 30, 2017

Amazing The staff was amazing, as usual, I always recommend Toyota of Knoxville to family and friends when they are looking for new or used vehicle. More

by Thefatcampkid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck
Oct 31, 2017 -

Toyota Knoxville responded

Thank you for the positive review! We are glad our staff has continually been able to make your experience enjoyable! We look forward to seeing you at our dealership again! Sincerely, Toyota Knoxville

October 28, 2017

Brake problems Took care of the problem in a timely manner, new brake pads in front and an alignment. Nice waiting lobby. I trust Toyota. Great vehicles, very reli More

by Lovemyrav4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chloe R
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2017 -

Toyota Knoxville responded

Thank you for the positive review! We are glad that our service department was able to make your experience enjoyable! We hope to see you back at the dealership! Sincerely, Toyota Knoxville

October 27, 2017

service Everything went well. I left my car the night before and Matt contacted me early to let me know the status etc. He contacted me on another issue they More

by Norlake5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Goss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2017 -

Toyota Knoxville responded

Thank you for the positive review! We are very glad that Matt was able to make your experience enjoyable! We look forward to seeing you back at the dealership! Sincerely, Toyota Knoxville

October 27, 2017

Great & Professional The service representative, Conner, was very courteous, had a professional manner and obviously customer oriented Work was completed as promised and More

by PHX6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chloe R
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2017 -

Toyota Knoxville responded

Thank you for the positive review! We greatly appreciate your business, and hope you continue to utilize Toyota Knoxville for all of your vehicle needs! Sincerely, Toyota Knoxville

October 24, 2017

Smooth Wife took car in, I picked her up. Got call that car was ready to pick up. Dropped wife off she picked up car and left. All went a smooth as silk. More

by ALLEN CARLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Amole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2017 -

Toyota Knoxville responded

Allen, Thank you for the positive review! We greatly appreciate the kind words, and are glad our staff was able to make the experience enjoyable. We look forward to seeing you at our dealership again! Sincerely, Toyota Knoxville

October 18, 2017

Great job As a female I have always hated taking my car to the dealership. 1. Because I know nothing about fixing them. 2. Always worrying I am going to be More

by Twinstar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Amole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Nunley
Oct 18, 2017 -

Toyota Knoxville responded

Thank you for the positive review! It is always wonderful to hear such outstanding compliments about our service team, and we are glad that they have continually made you feel welcome! We look forward to seeing you at our dealership again! Sincerely, Toyota Knoxville

October 16, 2017

Great work Staff was friendly and got the work done in a timely manner. They made bringing my car in for the 1 year check up easy and efficient. More

by kelmer2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Goss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2017 -

Toyota Knoxville responded

Thank you for the positive review! We are glad that Matt and our service staff was able to make your visit easy and efficient. We hope you continue to utilize Toyota Knoxville for all of your vehicle needs! Sincerely, Toyota Knoxville

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