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Toyota Knoxville - Service Center

Knoxville, TN

3.3
577 Reviews

577 Reviews of Toyota Knoxville - Service Center

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December 14, 2017

Great Service As usual the service was great! Craig from Parts Department was very helpful in selecting my new tires. James kept me informed of the status of my ve More

by croc80rs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Craig in Parts was very helpful in selecting my new tires.
Dec 14, 2017 -

Toyota Knoxville responded

Thank you for the positive review! It is always wonderful to read such great comments regarding the helpfulness of our staff! We hope to see you at our dealership again! Sincerely, Toyota Knoxville

December 14, 2017

Regular service Drove right in . Quick paperwork. Good coffee. Finished sooner than expected. Excellent! Couldn’t be better. Will be back as regularly scheduled. Tha More

by Reviewer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Palumbo
Dec 15, 2017 -

Toyota Knoxville responded

Thank you for the positive review! We greatly appreciate your business! Sincerely, Toyota Knoxville

December 12, 2017

Excellent service! Relatively quick and great price! I always feel like this dealership and it’s employees will give me an honest answer to any questions I have. More

by Driz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Campbell
Dec 12, 2017 -

Toyota Knoxville responded

Thank you for the positive review! We greatly appreciate your business, and look forward to seeing you at our dealership again! Sincerely, Toyota Knoxville

December 11, 2017

Regular 15000 mile checkup and auto butler Thank you for the use of a rental car since auto butler takes a while. I was able to go run errands while my car was being serviced. More

by Kathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Campbell
Dec 11, 2017 -

Toyota Knoxville responded

Kathy, Thank you for the positive review! We are glad our service department was able to make your experience enjoyable! We look forward to seeing you at the dealership again for your next Toyota need! Sincerely, Toyota Knoxville

December 11, 2017

100,000 maintenance Wendy was very helpful in using the coupon that saved me the most money. She also text me and kept me inform on the status of my car. More

by Hayespansy1763
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Campbell
Dec 11, 2017 -

Toyota Knoxville responded

Thank you for the positive review! It is always wonderful to read comments about our service team exceeding expectations! We greatly appreciate your business! Sincerely, Toyota Knoxville

December 06, 2017

No issues at all with this visit - including the wash! The dealership came through on all aspects of this visit. No problems and even completed all work quicker than planned. I will happily return the nex More

by Sam Lariviere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Holbrook
Dec 06, 2017 -

Toyota Knoxville responded

Sam, Thank you for the positive review! It is always great to read such outstanding comments regarding our staff! We look forward to seeing you back at our dealership! Sincerely, Toyota Knoxville

December 04, 2017

Routine 60,000 mile service Excellent maintenance service as usual. Nice and quick. Service with a smile. I never felt rushed and I was there until just before closing. I abso More

by refn10c
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katey Sages, Wendy Campbell
Dec 05, 2017 -

Toyota Knoxville responded

Thank you for the positive review! We are glad our service department was able to accommodate your needs! We are also very happy to hear that you enjoyed our text feature, as that is a system we always looking for additional feedback on! We hope to see you back at our dealership for your next vehicle need! Sincerely, Toyota Knoxville

December 03, 2017

Bluethooth Issues The Bluetooth in my 2013 4Runner stopped working. Service department stated that a part was bad. They ordered the part and got me back in quickly to r More

by CathyE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Mertz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2017 -

Toyota Knoxville responded

Cathy, Thank you for the positive review! It is always great to hear about the superior work of our staff members! We greatly appreciate your business! Sincerely, Toyota Knoxville

November 30, 2017

Friendly Service Chris Palumbo was wonderful, fast friendly service....Always take my car there for service...Need to check on some new tires, they tell you if you nee More

by Mom's Taxi,1314
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Palumbo
Dec 01, 2017 -

Toyota Knoxville responded

Thank you for the positive review! We greatly appreciate your repeat visits, and we look forward to seeing you at our dealership again! Sincerely, Toyota Knoxville

November 30, 2017

Routine Maintenance First maintenance check for my 4-Runner. Everything checked out fine and there were no problems associated with this vehicle. The checkup as fast and More

by James7471
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chloe R
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2017 -

Toyota Knoxville responded

James, Thank you for the positive review! We are glad our staff was able to make your visit quick and easy! We hope to see you at our dealership again! Sincerely, Toyota Knoxville

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