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Toyota Knoxville - Service Center

Knoxville, TN

3.3
577 Reviews

577 Reviews of Toyota Knoxville - Service Center

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January 30, 2018

Oil Change I was very Satisfied as Always great service. James was very Friendly, Knowledgeable.My Car felt very good when I drove off the Toyota Lot. I will be More

by Inge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2018 -

Toyota Knoxville responded

Thank you for the positive review! We greatly appreciate your business! Sincerely, Toyota Knoxville

January 29, 2018

40k service As always great service. Appreciate the on line reservations. The shuttle to my house and pick up shuttle allows me to get things done instead of wai More

by Lisa Stinson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Roberts
Jan 29, 2018 -

Toyota Knoxville responded

Lisa, Thank you for the positive review! We greatly appreciate your business, and we look forward to seeing you at our dealership again! Sincerely, Toyota Knoxville

January 24, 2018

Always friendly and efficient. We took our Toyota Prius (150,000 miles) in for regular maintenance. When we arrived Matt explained what would be done, and when our car was ready he More

by george75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Goss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2018 -

Toyota Knoxville responded

George, Thank you for the positive review! We greatly appreciate your business, and are glad our service team was able to accommodate your needs! Sincerely, Toyota Knoxville

January 22, 2018

First Time to use Service Department Everyone was very helpful. It was my first visit for my vehicle to have a 6 month checkup. It was finished on time that they said it would. More

by sandy43
Recommend Dealer
Yes
Employees Worked With
Drew Holbrook
Jan 23, 2018 -

Toyota Knoxville responded

Sandy, Thank you for the positive review! We greatly appreciate your business, and we are glad to hear our service team made your visit enjoyable! Sincerely, Toyota Knoxville

January 19, 2018

60,000 mile tune up I dropped off my husband's truck with no appt. They got it in and finished quickly. Toyota of Knoxville is always quick with service. More

by Amy 11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Mertz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2018 -

Toyota Knoxville responded

Amy, Thank you for the positive review! We are glad our service department was able to accommodate your needs! Sincerely, Toyota Knoxville

January 14, 2018

Great Team Always a very helpful team at Toyota of Knoxville Service. My experience (with 4 Toyotas in the family) is always positive and I get my service perfo More

by Nortyhome
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Palumbo, Chris Nunley
Jan 15, 2018 -

Toyota Knoxville responded

Thank you for the positive review! We are glad that our service staff has been able to continually provide you with excellent service! We look forward to seeing you at our dealership again! Sincerely, Toyota Knoxville

January 13, 2018

scheduled maintenance I go here to get the scheduled maintenance done, because I purchased the vehicle here. I also get the auto butler done here. They are always good abo More

by navyman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Campbell
Jan 15, 2018 -

Toyota Knoxville responded

Thank you for the positive review! We greatly appreciate your business, and hope to see you at our dealership again! Sincerely, Toyota Knoxville

January 08, 2018

Always good service! Wendy Campbell was so considerate. It was an early morning appointment on a Saturday. She went as far as asking if my wife was up yet because she didn More

by Harold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Campbell
Jan 09, 2018 -

Toyota Knoxville responded

Harold, Thank you for the positive review! We are glad that Wendy was able to go above and beyond to make your service visit worthwhile! We look forward to seeing you at our dealership again! Sincerely, Toyota Knoxville

January 06, 2018

Cross country oil change/ check up Great service. Very friendly and informational. Gave me all the details I needed regarding my car to make a safe trip moving from Knoxville to Califor More

by tonij123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Mertz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2018 -

Toyota Knoxville responded

Thank you for the positive review! We greatly appreciate your business, and hope you had a great, safe move to California! Sincerely, Toyota Knoxville

January 06, 2018

TOYOTA KNOXVILLE-HIGH LEVEL OF SERVICE This dealership once gave my wife and me a 12-mile ride home at 8:00pm at night. Our Toyota had a flat tire that could not be repaired until the next More

by campbelld54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dalton Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nitin Vaswani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2018 -

Toyota Knoxville responded

Thank you for the positive review! We are glad our staff was able to accommodate your needs! We hope to see you at our dealership again! Sincerely, Toyota Knoxville

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