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Toyota Knoxville - Service Center

Knoxville, TN

3.3
577 Reviews

577 Reviews of Toyota Knoxville - Service Center

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April 25, 2018

Excellent Service Experience This trip was an excellent service experience. Service rep is a good communicator and has excellent listening skills. Every component of the servi More

by John E. Riblett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Goss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2018 -

Toyota Knoxville responded

John, Thank you for the positive review! We hope to see you at our dealership again soon! Sincerely, Toyota Knoxville

April 21, 2018

Satisfied 2017 Highlander Owner In and out for an oil change in very satisfactory time. Very courteous service people. Very nice waiting area. Very satisfied customer 😎 My husband w More

by KKWalker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Roberts
Apr 23, 2018 -

Toyota Knoxville responded

Thank you for the positive review! We are very glad to hear that our staff was able to make your visit enjoyable! We hope to see you at our dealership again! Sincerely, Toyota Knoxville

April 19, 2018

Excellent service I recently had a 40,000 mile service done at your dealership. As usual the service was quick and efficient. This time Chris Palumbo was my contact. More

by Kbr2009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Palumbo
Apr 19, 2018 -

Toyota Knoxville responded

Thank you for the positive review! We greatly appreciate your business. We look forward to seeing you back in our dealership! Sincerely, Toyota Knoxville

April 16, 2018

Great Service Department The Service Department at Toyota Knoxville keeps us coming back. They are always on time, they are very friendly, and they do good work! No complaints More

by May
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Mosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Advisor John R. Forsythe, Chris Nunley
Apr 17, 2018 -

Toyota Knoxville responded

May, Thank you for the positive review! We greatly appreciate your business! We look forward to seeing you back at our dealership! Sincerely, Toyota Knoxville

April 10, 2018

Oil change which turned into more. Did a great job with all they had to deal with. Came in to get oil changed and had to also get tires, wipers, and an alignment. More

by Hughes.S21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Goss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2018 -

Toyota Knoxville responded

Thank you for the positive review! We greatly appreciate your business! We look forward to seeing you back in our dealership! Sincerely, Toyota Knoxville

April 10, 2018

Great Customer Service Really appreciate the great customer service and friendliness that I experience when at the Toyota Knoxville dealership getting my Prius C serviced. More

by GH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Roberts
Apr 10, 2018 -

Toyota Knoxville responded

Thank you for the positive review! We are happy that your visit was enjoyable! We appreciate your business! Sincerely, Toyota Knoxville

April 09, 2018

Good Service Chris Palumbo greeted me when I drove in and immediately got things going. I was there for a 30,000 mile checkup. Chris had all my info and he sa More

by P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Palumbo
Apr 10, 2018 -

Toyota Knoxville responded

Thank you for the positive review! We greatly appreciate your business! We look forward to seeing you back in our dealership for all of your vehicle needs! Sincerely, Toyota Knoxville

April 05, 2018

They are great service. They are great service and kind people. Service was quick and friendly. And they search for my recall update and fix . They do rental car it is con More

by 1975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Palumbo
Apr 06, 2018 -

Toyota Knoxville responded

Thank you for the positive review! We greatly appreciate your kind words and support of our organization! We hope to see you at our dealership again! Sincerely, Lexus of Knoxville

March 31, 2018

Great Service Finished the work ahead of schedule and very professional. Installed exterior window rubber guard on all 4 windows. The work exceeded my expectation More

by jblack1765
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Palumbo
Apr 02, 2018 -

Toyota Knoxville responded

Thank you for the positive review! We are glad our service department was able to make your visit quick and easy! We hope to see you again! Sincerely, Toyota Knoxville

March 30, 2018

Great job!! Always exceptional service! Great customer service. Appointment scheduling excellent! Toyota vehicles are the best and have always been above exceptio More

by Sheila
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Abbott
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2018 -

Toyota Knoxville responded

Sheila, Thank you for the positive review! We greatly appreciate your kind words about our dealership and your repeat business! We look forward to seeing you at our dealership again! Sincerely, Toyota Knoxville

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