577 Reviews of Toyota Knoxville - Service Center
Great service Efficient and friendly. The service was quick and the communication was very courteous. All services were fully explained and estimates were on point. Efficient and friendly. The service was quick and the communication was very courteous. All services were fully explained and estimates were on point. Great job! More
service visit Service was done in a timely manner and auto butler is great plus. There was no waiting and auto rental was a quick process. I do wish you had 1 or 2 Service was done in a timely manner and auto butler is great plus. There was no waiting and auto rental was a quick process. I do wish you had 1 or 2 smoking rentals. That is my only complaint. Not too bad huh? More
Dealership Personnel The people I dealt with at Toyota Knoxville were superb. I don’t remember names well, but I do remember being helped by a gentleman named Conner. He The people I dealt with at Toyota Knoxville were superb. I don’t remember names well, but I do remember being helped by a gentleman named Conner. He was great to interact with, and so was Mr. Mertz. More
A necessity made easy. Every interaction with this dealership is professional, quality, and made easy. It is necessary to have your vehicle maintained and this service depar Every interaction with this dealership is professional, quality, and made easy. It is necessary to have your vehicle maintained and this service department is very efficient and values your time. More
super service 35000 service was flawlessly they found a nail in a tire-fixable. Glad they found that. Auto butler was perfect and charger was only a fuse. no prob 35000 service was flawlessly they found a nail in a tire-fixable. Glad they found that. Auto butler was perfect and charger was only a fuse. no problems at all! More
Excellent service Not only do they provide me with loaner car for the half day they even cleaned the interior of my Camry being auto butlered. I’m very pleased with th Not only do they provide me with loaner car for the half day they even cleaned the interior of my Camry being auto butlered. I’m very pleased with the service I received More
Extremely pleased with my visit Service Rep (Matt) went out of his way to help. Car was ready in less then the estimated time. In 15 years of buying and servicing my cars at Knoxv Service Rep (Matt) went out of his way to help. Car was ready in less then the estimated time. In 15 years of buying and servicing my cars at Knoxville Toy., I had only one then less then super experience, and it was fixed quickly. More
Professional and timely Very professional and courteous service! I really enjoy coming to this Toyota dealership. Everyone is always super nice! I would definitely recommend Very professional and courteous service! I really enjoy coming to this Toyota dealership. Everyone is always super nice! I would definitely recommend to a friend. More
Chris Palumbo Chris always is above and beyond in customer care! He has been my main contact since I have been coming to Toyota Knoxville and does an excellent job! Chris always is above and beyond in customer care! He has been my main contact since I have been coming to Toyota Knoxville and does an excellent job! More
Service Problem Taken Care Of There was a problem with the oil drain plug. Billy Hayes, Service Manager, took care of it quickly and efficiently. Logan Hammontree was very helpful There was a problem with the oil drain plug. Billy Hayes, Service Manager, took care of it quickly and efficiently. Logan Hammontree was very helpful also. More