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Toyota Knoxville - Service Center

Knoxville, TN

3.3
577 Reviews

577 Reviews of Toyota Knoxville - Service Center

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December 19, 2018

Excellent Service Maintainance Thanks so much for making the 5,000 mile checkup on my 2018 Camry a good experience. We were comfortable while waiting, and the car was finished in th More

by May
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felipe Holden
Dec 19, 2018 -

Toyota Knoxville responded

Thank you for the positive review! We greatly appreciate your business! Sincerely, Sawyer Bowen Toyota Knoxville

December 19, 2018

Always helpful Every time I bring my car in to get it serviced they go out of their way to help me! I go to school across the street from them and they service my ca More

by Brandispence74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Gonzalez
Dec 19, 2018 -

Toyota Knoxville responded

Thank you for the positive review! We hope to see you at our dealership again! Sincerely, Sawyer Bowen Toyota Knoxville

December 17, 2018

Radio Service tech knew exactly issue I was having with the vehicle I had recently purchased. I had purchased a used vehicle from another dealer in another More

by TonyaMF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Haun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2018 -

Toyota Knoxville responded

Thank you for the positive review! We are always happy to fix any problem! Sincerely, Sawyer Bowen Toyota Knoxville

December 15, 2018

Excellent service quickly taken care of. I honestly could not believe when the sales rep came and told me that my car was ready. They had not only made all the changes for my 5,000 mile check More

by bbray51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2018 -

Toyota Knoxville responded

Thank you for the positive review! We are glad our team was able to make your visit quick and easy! Sincerely, Sawyer Bowen Toyota Knoxville

December 14, 2018

My service tech was very friendly and knowledgeable The person who meet you when you drove in was extremely friendly and outgoing. My service tech was the most knowledgeable person I have met yet that More

by gary133133
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quinton Chittum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2018 -

Toyota Knoxville responded

Thank you for the positive review! We are glad that Quinton was so helpful during your visit! Sincerely, Sawyer Bowen Toyota Knoxville

December 11, 2018

feel like home. Friendliness and professionalism as I expected every time I’m going to the service. The sales experience for me is great because they will find a way More

by Akikjack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Mertz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Sands
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Hawkins
Dec 11, 2018 -

Toyota Knoxville responded

Thank you for the positive review! We are glad our sales and service staff members have continually made your experiences enjoyable! Sincerely, Sawyer Bowen Toyota Knoxville

November 29, 2018

Always GREAT The techs are always professional and courteous and always a pleasure To work with. Quitton was really nice and even offered to wash my car More

by Herb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quinton Chittum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2018 -

Toyota Knoxville responded

Thank you for the positive review! We are glad Quinton was able to make your visit worthwhile! Sincerely, Sawyer Bowen Toyota Knoxville

November 20, 2018

Highlander Analysis New Highlander was road tested for low speed hesitation and excessive shifting. Computer results showed normal operation. Issues apparently stem from More

by razbdaz
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Quinton Chittum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2018 -

Toyota Knoxville responded

Thank you for the positive review! We greatly appreciate your business, and we are glad our team was able to make your visit successful! Sincerely, Sawyer Bowen Toyota Knoxville

November 19, 2018

Very good Very efficient in time of repair very helpful in explaining what was to be done. Very friendly and kind. Very aware of my financial concerns. More

by Sbkincaid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Forsythe
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2018 -

Toyota Knoxville responded

Thank you for the positive review! We hope to see you again! Sincerely, Sawyer Bowen Toyota Knoxville

November 15, 2018

Service review My service appointment went smoothly. Jon got me checked in quickly and helped me diagnose a loose heat shield before my tacoma reached the service ba More

by jbales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Mertz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2018 -

Toyota Knoxville responded

Thank you for the positive review! We greatly appreciate your business! Sincerely, Sawyer Bowen Toyota Knoxville

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