Toyota Knoxville - Service Center

Very satisfied. Felt like automobile was in good hands. My attendant was very pleasant, knowledgeable, and extremely helpful. Someone like that makes me not mind waiting a long time. Wish all people were a My attendant was very pleasant, knowledgeable, and extremely helpful. Someone like that makes me not mind waiting a long time. Wish all people were as helpful as him. More

Toyota Knoxville always goes above and beyond I needed to bring in my 4Runner for Maintenance and a Recall. The Service Team did an amazing job getting my vehicle repaired and back on the road in I needed to bring in my 4Runner for Maintenance and a Recall. The Service Team did an amazing job getting my vehicle repaired and back on the road in a quick amount of time. I would recommend them to anyone who needs work done on their vehicle. Lauren was awesome in laying out what was being done to my vehicle and what I needed to keep an eye on after the work was done. She's great! More

Good dealership Everything was done as expected. I have come to count on Toyota Knoxville to do a good job and that has usually happened for the last 25 years. Everything was done as expected. I have come to count on Toyota Knoxville to do a good job and that has usually happened for the last 25 years. More

Super clean, super nice, super friendly, super expensive This dealership is wonderful. Every employee I have dealt with has been friendly and knowledgeable. The facility is amazing with super comfortable lou This dealership is wonderful. Every employee I have dealt with has been friendly and knowledgeable. The facility is amazing with super comfortable lounge area, even a great deli inside. The sales department is price competitive, but the parts department charges more than other dealerships and the service department is pricey. More

15,000 mile service Wow! The service department is focused, efficient, and mindful of its customers' time. My wait was much shorter than expected. They addressed all o Wow! The service department is focused, efficient, and mindful of its customers' time. My wait was much shorter than expected. They addressed all of my questions and concerns clearly. I ? Toyota!! More

Could not get service Came into the dealership 5 days ago to get my Toyota Tacoma serviced for the 55000 mile checkup the truck is in warranty the the service man basically Came into the dealership 5 days ago to get my Toyota Tacoma serviced for the 55000 mile checkup the truck is in warranty the the service man basically told me he did not have time to fool with it. And he drove through the shop then pulled it around front reset the service light and walked off. Then they proceeded to wait on a lady behind me an older Camry and serviced her car she did not have an appointment because I asked her and I did not either so what. I'm guessing was they could charge her a lot and not make any money off the warranty More

clutch replacement I was treated fairly and my service rep kept me informed of all the details and process. He was even able to get my repair completed ahead of schedul I was treated fairly and my service rep kept me informed of all the details and process. He was even able to get my repair completed ahead of schedule. More

Outstanding service and quality parts Always have had my car serviced at Toyota of Knoxville. They have always done exceptional work with quality parts. Outstanding service center and wai Always have had my car serviced at Toyota of Knoxville. They have always done exceptional work with quality parts. Outstanding service center and waiting room . More

5000 mile oil change excellent, fast work, friendly service, washed my car, awesome facilities to wait, would definitely recommend this dealership for service on a Toyota, excellent, fast work, friendly service, washed my car, awesome facilities to wait, would definitely recommend this dealership for service on a Toyota, honest service person More

Service Work I had recent work done to my Toyota Rav 4. I dealt with John Forsythe from day 1. He has been honest, extremely helpful, and very patient as we have d I had recent work done to my Toyota Rav 4. I dealt with John Forsythe from day 1. He has been honest, extremely helpful, and very patient as we have dealt with the work that needed to be done on my car. He beyond did his job duties and took excellent care of me as a customer. As they do now, Toyota will have my business for all my needs. I appreciate how up front and honest they have been with me through the whole process. Thank you Toyota Knoxville and the service techs who fixed my car. You all are a blessing. Your hard work did not go unnoticed. More