Toyota Knoxville - Service Center

Good service. I already sent you a review! Gregory Greenwald was very helpful and knowledgeable about the service that was required. And I already sent you a review I already sent you a review! Gregory Greenwald was very helpful and knowledgeable about the service that was required. And I already sent you a review. More

Unsatisfactory Customer Service We have bought 3 Toyota’s from Toyota of Knoxville and had service there since about 2000. My wife has also purchased 2 Lexus’s for her boss from Lexu We have bought 3 Toyota’s from Toyota of Knoxville and had service there since about 2000. My wife has also purchased 2 Lexus’s for her boss from Lexus of Knoxville. Yesterday my wife took her 2003 Avalon which was purchased there in with a leaky tire. She had to air it up to get it there (tires were also purchased there). The tires were about 3 years old and were needed to be replaced but were no where near unsafe. When you purchase tire at Toyota they come with road hazard but we were never told that the road hazard was for only 24 months. They refused to fix the tire THEYdeemed unsafe until we could purchase new tires from them. In fact that was never offered. We are looking to purchase a new Highlander and it would have been from Toyota of Knoxville but not now. More

OIL CHANGE, TIRE ROTATION, NEW WIPER BLADES, INSPECTION VERY GOOD. DID IT IN GOOD TIME AND WASHED THE CAR FOR ME. VERY GOOD SERVICE. I WAS TREATED VERY WELL AND EVERYTHING I REQUESTED WAS DONE. VERY PLE VERY GOOD. DID IT IN GOOD TIME AND WASHED THE CAR FOR ME. VERY GOOD SERVICE. I WAS TREATED VERY WELL AND EVERYTHING I REQUESTED WAS DONE. VERY PLEASED WITH THE OVERALL SERVICE AND TIMELINESS. More

Quick and courteous I was taken care of right away. Staff was very friendly. A shuttle ride back to work was provided. I got a message letting me know the car was ready. I was taken care of right away. Staff was very friendly. A shuttle ride back to work was provided. I got a message letting me know the car was ready. Picking it up was quick. It was a great experience with no inconvenience to me! More

Helpful, courteous, affordable Their service is always excellent. I've been a customer for over 6 years. I've always had good experiences at this dealership. I bought my suv here. Their service is always excellent. I've been a customer for over 6 years. I've always had good experiences at this dealership. I bought my suv here. More

Impressed with this service visit Lauren greeted me with a friendly smile and seemed very knowledgeable for someone new. Even though I didn't have an appointment she assured me it wasn Lauren greeted me with a friendly smile and seemed very knowledgeable for someone new. Even though I didn't have an appointment she assured me it wasn't a problem and my car would be serviced in a timely manner and it was. Thank you Lauren! More

Recall and warranty repair The Toyota Knoxville service department is the reason I will always buy my car here! Excellent service and very helpful friendly service. I always e The Toyota Knoxville service department is the reason I will always buy my car here! Excellent service and very helpful friendly service. I always enjoy waiting for my vehicle in the comfortable waiting room. The Cafe is a plus too! More

Great service employee Connor Reis was one of the nicest service technicians we've had. Hats off to a great employee! Connor should have employee of the month! Connor Reis was one of the nicest service technicians we've had. Hats off to a great employee! Connor should have employee of the month! More