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Toyota Knoxville

Knoxville, TN

3.5
877 Reviews
Toyota Knoxville is one of the premier dealerships in the country. We are conveniently located to all areas of Knox County. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry, and one of a very few in-house personalization departments in the entire country. Our state of the art body shop is ready to handle minor scratches and all of your insurance claims. Our primary concern is the satisfaction of our customers
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10415 Parkside Drive

Knoxville, TN

37922

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Showing 877 reviews

September 10, 2015

Amazing My salesman was very helpful and I would recommend them to anybody. He helped get in a brand new car. Thank you toyota knoxville for your services. I More

by Jess217
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vann
Sep 11, 2015 -

Toyota Knoxville responded

Hello - Congrats on your new Scion iA! We're happy to hear about your experience and hope to see you again in the future! Best, Jason Carson, General Sales Manager of Toyota Knoxville, (865) 312-6618, jcarson@toyotaknoxville.com

September 03, 2015

Best decision ever made intended on "shopping" for a future purchase. Opportunity and deal were so amazing that I could not pass it up. Working with Jason W. was like hanging More

by Vol_girl82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Watson, Mike Wilson, Chris Todd & Ryan Lindsay
Sep 03, 2015 -

Toyota Knoxville responded

Hello - We're happy to hear that Jason and the rest of the team were able to ease the stress of the car buying experience. Thank you for taking the time to leave this kind review, and we hope to see you again in the future! Best, Jason Carson, General Sales Manager of Toyota Knoxville, (865) 312-6618, jcarson@toyotaknoxville.com

September 01, 2015

Got kicked out Two weeks ago, I made a reasonable offer on a Camry hybrid, but was asked by an "ANGRY" manager to leave. One week after, they called me and asked if More

by NTK
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Derrick and a "manager"
July 31, 2015

Treacherous sales team The sales people are dishonest and sold to me bogus stuff. I bought Tacoma truck fro them and deeply regret now. Better if I went to other dealership. More

by mr. drummer
Price
Recommend Dealer
No
Aug 21, 2015 -

Toyota Knoxville responded

Hello - I'm disappointed to hear of your experience. Customer service is my number one priority, and I'd like to discuss the details of your situation. Would you mind reaching out to me at your earliest convenience? Best, Jason Carson, General Sales Manager of Toyota Knoxville, (865) 312-6618, jcarson@toyotaknoxville.com

July 21, 2015

Service Review I went there on sat. to have my oil changed. John Redding was the rep. we dealt with. He was very helpful. In addition to the oil being changed he inf More

by samuelrh597
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Redding
Aug 21, 2015 -

Toyota Knoxville responded

Samuel - We're happy to hear John was able to meet your expectations. Thank you for taking the time to leave this review, and we hope to see you again in the future. Best, Jason Carson, General Sales Manager of Toyota Knoxville, (865) 312-6618, jcarson@toyotaknoxville.com

July 12, 2015

Sleek sales practices The price that they quoted me ended up being 4,000.00 more than it should have been. They added on extras and rushed the paperwork through very fast. More

by Louise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Derreck
Aug 21, 2015 -

Toyota Knoxville responded

Louise - I'm disappointed to hear of your experience. I'd like to discuss this matter further. Would you mind reaching out to me at your earliest convenience? Best, Jason Carson, General Sales Manager of Toyota Knoxville, (865) 312-6618, jcarson@toyotaknoxville.com

June 14, 2015

Basic Service Took my 2011 Tacoma in for service and asked them to check my tires and brakes. My tires were questionable with 60K wear and brakes with the same wear More

by truckguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hunter
Aug 21, 2015 -

Toyota Knoxville responded

Hello - I'm happy to hear our service team was able to meet your expectations. Thank you for taking the time to leave this review. Best, Jason Carson, General Sales Manager of Toyota Knoxville, (865) 312-6618, jcarson@toyotaknoxville.com

June 12, 2015

Toyota knoxville My Dealer for Life! Service of 19994Runner a well built vehicle. I have confidence in service by my Toyota of Knoxville is Excellent. I know they go the extra mile with m More

by Ms V
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 21, 2015 -

Toyota Knoxville responded

Hello - We're happy to hear the team at Toyota of Knoxville has been able to meet your expectations. Thank you for taking the time to leave this review, and we hope to see you again soon. Best, Jason Carson, General Sales Manager of Toyota Knoxville, (865) 312-6618, jcarson@toyotaknoxville.com

May 14, 2015

Service Perfection I have three Toyota 4Runners, all purchased from Toyota Knoxville. All the service work, including tire purchases, is handled through Toyota Knoxvill More

by Stuart1951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbyn Hicks
Aug 21, 2015 -

Toyota Knoxville responded

Stuart - Thank you for your continued patronage. We're happy to hear the Toyota of Knoxville team has been able to meet your expectations. We appreciate you taking the time to leave this review, and we hope to see you again in the future. Best, Jason Carson, General Sales Manager of Toyota Knoxville, (865) 312-6618, jcarson@toyotaknoxville.com

May 13, 2015

Forced to go thru showroom ? I'm 54 and retired due to diabetes, and have problems with my feet from time to time. I'm looking to trade my 2013 Veloster, and found a car I like on More

by fsufan0025
Recommend Dealer
No
Employees Worked With
Aug 21, 2015 -

Toyota Knoxville responded

Hello - I'm sorry to hear you felt pressured by our sales team. Customer service is my number one priority and I'd like to be informed of instances such as yours. That being said, I'd like to discuss the details of this matter so I can speak to the individuals that worked with you. Please feel free to reach out. Best, Jason Carson, General Sales Manager of Toyota Knoxville, jcarson@toyotaknoxville.com

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