Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Toyota Ford of Greenfield - Service Center
Greenfield, MA
36 Reviews
36 Reviews of Toyota Ford of Greenfield - Service Center
Sort by
June 13, 2020
UpdTe to my review of 3/1: had a problem with no A/C in the 2020 truck. Sent 2 emails to my salesperson Dan - no response. Finally took it to the closest Ford dealership - A/C compressor needed to be repla the 2020 truck. Sent 2 emails to my salesperson Dan - no response. Finally took it to the closest Ford dealership - A/C compressor needed to be replaced. Not impressed in the QC of all systems.....and once the sale is made, the salesman disappears.... More
by glconboy
Employees Worked With
Dan
March 29, 2019
Toyota Cares service The dealership is Amazing. People are super friendly. Service was quick and Steve explained all the work that was done and if I had any questions. The The dealership is Amazing. People are super friendly. Service was quick and Steve explained all the work that was done and if I had any questions. They go above and beyond. More
by Shell2bday
Employees Worked With
Service Department
March 23, 2018
Always great service at Toyota of Greenfield I always get professional service at Toyota of Greenfield. They take good care of me and my truck. I appreciate the courtesy and professionalism. Tim I always get professional service at Toyota of Greenfield. They take good care of me and my truck. I appreciate the courtesy and professionalism. Tim in Service always does a great job. More
by X
Employees Worked With
Tim Smith-LaClaire, Service Department
January 22, 2018
Good service It was wonderful with them to service my car there. It was really quick in and out thanks again you guys love the service out there It was wonderful with them to service my car there. It was really quick in and out thanks again you guys love the service out there More
by Dre83
Employees Worked With
Service Department
January 22, 2018
Quick and friendly! Toyota of Greenfield is always speedy, and very friendly. Very knowledgeable and they never do unnecessary service. I had to have my car towed and d Toyota of Greenfield is always speedy, and very friendly. Very knowledgeable and they never do unnecessary service. I had to have my car towed and dropped of on a Friday afternoon, by Saturday noon time they called to tell me me car was ready for pickup! More
by Tlg78
Employees Worked With
Service Department
December 08, 2017
Dead Battery My husband stopped in yesterday as he was having trouble with his battery. He did not have an appointment but they took care of him right away and he My husband stopped in yesterday as he was having trouble with his battery. He did not have an appointment but they took care of him right away and he was able to get back to work on time. Great service. More
by Jo-Ann Osborne
Employees Worked With
Service Department
December 07, 2017
Excellent service I brought my 2013 Rav in for a torque converter replacement. Everyone from the young man who works in the service drop off bay to my service represen I brought my 2013 Rav in for a torque converter replacement. Everyone from the young man who works in the service drop off bay to my service representative Tim were helpful and very pleasant to work with! This was my first time at Greenfield Toyota and I am very pleased with not only how I was treated but at how wonderful my Rav is running after the replacement. I used to drive almost an hour and a half to the dealership I purchased my Rav at in order to get service. Greenfield is 30 minutes from my home.... I will use them from now on for all my service needs! More
by svenska53
Employees Worked With
Service Department
November 21, 2017
Service on Nov. 20th Extraordinary service. Kayleigh found room in busy schedule for unexpected battery replacement and service crew managed to do my 110,000 mile maintena Extraordinary service. Kayleigh found room in busy schedule for unexpected battery replacement and service crew managed to do my 110,000 mile maintenance as well. More
by Satisfied customer
Employees Worked With
Service Department
October 30, 2017
I’m glad to use Toyota of Greenfield I’m always glad to bring my car in for service and have Tim help me! He always listens and hears my concerns. He works with me to get the best service I’m always glad to bring my car in for service and have Tim help me! He always listens and hears my concerns. He works with me to get the best service I can for that visit and puts me at ease if I have concerns. Yesterday experience was exceptional because I forgot the key to my locker for college with my mid term project in it and he was able to get the key to me . I will continue doing business with Toyota of greenfield because of Tim and the service I receive. Thanks More
by Sn art13
Employees Worked With
Tim St.Claire-Smith , Service Department
July 20, 2017
Very happy, quick, timly, pleasant I called last week, they ordered the part, called me back that day. Made an appointment for the following week. They took my car on time and brought i I called last week, they ordered the part, called me back that day. Made an appointment for the following week. They took my car on time and brought it back within the time frame. Quick and simple!!! More
by Squeakny
Employees Worked With
Tim Smith, Service Department
