Toyota Escondido
Escondido, CA
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Clearly this was the easiest, hassle-free car purchase I have ever made. Scott, Kevin and Keith made the experience almost pain-free (I mean let's be realistic, I am putting most of my fun money into a car have ever made. Scott, Kevin and Keith made the experience almost pain-free (I mean let's be realistic, I am putting most of my fun money into a car payment for the next 5 years). Scott was very thorough with the car presentation; pointing out the safety feature and the fun features of the 2012 FJ. The dealer didn't have the color and options I wanted on hand, but they found it with 24 hours. I got what I consider a great deal. I did my homework and was prepared to take a "hardline' with the negotiations. Wasn't necessary. I was shown the MSRP and then Scott gave me a number. The number was so close to my number that there was nothing left but to agree to it (probably could have wasted some time dickering around for a couple of hundred but didn't see the need). I'd definitely buy from this group again. More
Have purchased three new cars from this dealership in the last 30 years! Always a pleasure doing business with them! Great customer service, super nice staff...highly recommend them. last 30 years! Always a pleasure doing business with them! Great customer service, super nice staff...highly recommend them. More
The entire staff at this dealership are nothing but great.I recommend this dealer to all my friends and family. Had a great time buying my new car and will definety go back for my next purchase. Grea great.I recommend this dealer to all my friends and family. Had a great time buying my new car and will definety go back for my next purchase. Great staff and great price. Thanks More
Kevin Edgett and Scott Busby made my Venza purchase a quick painless experience! Thanks for not making me jump through unnecessary hoops. I will recommend this "TEAM" to friends and neighbors. quick painless experience! Thanks for not making me jump through unnecessary hoops. I will recommend this "TEAM" to friends and neighbors. More
My Girlfriend and I are sticklers for "nothing less than excellant customer service" and this can be at a premium in some industries. Word of mouth took me to T of E and I was a little sceptical pullin than excellant customer service" and this can be at a premium in some industries. Word of mouth took me to T of E and I was a little sceptical pulling into the lot. This due to a prior experiance we had at the other Toyota dealer closer to the coast. I had done my research and was ready to pull the trigger on the purchase of a Black 2012 Tacoma acc. cab SR5, if the price was in line with my research and ready to walk if the Customer service wasn't up to my standards. I didn't want to deal with mediocre service through out the life of my truck and starting at the sales floor would not have been a good sign. I was first met by a great guy named Barry Murphy who was awesome, professional, and straight up trustworthy, but had a family member fall ill during the process of locating the right vehicle for me. Enter Scott Busby. We liked him right away and his "whatever it takes to get you into the truck that is perfect for you, and I'll personally make sure that you are satisfied every step of the way" attitude. This man delivers! I've owned two Toyotas prior to this and have had great experiances through out the life of them, but I have never had an EXCEPTIONAL EXPERIANCE like I've had with Scott, including his after the sale follow up calls to make sure that I was nothing less than excited about my new truck. No gimics, no surprises just "over the top exceptional customer service". I've been singing his praises ever since I drove off the lot with my new truck and will always reccomend anyone looking for a white glove experiance purchasing a new vehicle to see Scott and his awesome team at Toyota of Escondido. Also a shout out to Vern for making a complicated contract process so very easy to understand as well as comfortable and relaxing. Top shelf Vern, top shelf. Sincerely, John P More
Had my best car buying experience ever with Glen. Glen had none of the "car salesman" energy that most of us run away from. He took immense care of me, concluding with selling me the car of my dreams (and had none of the "car salesman" energy that most of us run away from. He took immense care of me, concluding with selling me the car of my dreams (and most importantly my fiance's dreams), and I was confident I got the best price possible. I will use this dealership again, and will seek Glen out first because I know the experience will be the same. Thank you Glen! Brad Hunsaker CEO Dolphinman Inc. 760-845-2905 More
Chris Marino is one of the nicest, most honest, and caring sales man I have spoke to. He took care of me so much so far and makes sure everything is done right and well. He definitely takes care of you caring sales man I have spoke to. He took care of me so much so far and makes sure everything is done right and well. He definitely takes care of you. He has made this experience so much better. More
Glen was amazing. He was extremely helpful. He answered all of our questions. Gave us time to talk when needed, and showed us all our options. He ran lots of numbers every time we asked. It was the best all of our questions. Gave us time to talk when needed, and showed us all our options. He ran lots of numbers every time we asked. It was the best buying experience we have ever had. More
All I have to say is THANK YOU Toyota of Escondido and THANK YOU Chris Marino. We wanted a Scion FR-S and after we checked it out at our local dealership, we decided to make a trip and purchased our car THANK YOU Chris Marino. We wanted a Scion FR-S and after we checked it out at our local dealership, we decided to make a trip and purchased our car in Escondido. From the moment we spoke on the phone with Chris, he was polite, informative and helpful. We love our FR-S! If anyone want to buy a Scion go see Chris Marino! More
I have to say that I was nothing short of impressed with Scott and Vern during our purchase of a New Toyota Prius at Toyota of Escondido. We knew that we wanted a Prius, and that we were dead even on the Ca Scott and Vern during our purchase of a New Toyota Prius at Toyota of Escondido. We knew that we wanted a Prius, and that we were dead even on the Carlsbad and Escondido as each were 7 miles from our home. We made one call to each of the Internet Sales Service Lines and immediately Scott set himself apart from his competition. He kept his focus on what we wanted, told us about some top level features, and said he would have our two favorite colors waiting for us at the front door. Sure enough, both vehicles were parked right out front. He walked us through all of the safety, quality, and engineering features and assured us that their price would be the best available. We sat down at the computer, and literally 30 minutes later we were in finance with Vern. I do my homework, and these guys were prepared to make deals. Vern(finance) also knew the car's features thoroughly, and was able to discuss the warranty specifics, GAP pluses, and the standard options handled at this phase. These guys even spent additional time ensuring we were in the appropriate tax scenario given some cities have out lying areas that have different tax rates. All of this was done with our best interest first with no pressure, and what I felt to be one of the most heartburn free experiences. I highly recommend these guys even if your on the fence about a purchase. If you know what you want, then call Scott, and ask for Vern. Although we did not interact much with the rest of the staff, all of the Sales Members were considerate and approachable as we watched them interact with the incoming customer base. Each Sales Person also held the doors for us and checked in periodically to see if we needed anything without trying to take a sale. Once again, no hassle experience. More