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Toyota Escondido

Escondido, CA

4.4
1,008 Reviews

231 Lincoln Ave

Escondido, CA

92026

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Showing 1,008 reviews

October 31, 2012

October 28, 2012 we visited Toyota Escondido and we registered in Costco auto program and we are so blessed that Scott Busby was the person recommended to us. He was very friendly, courteous, positive More

by suwerte
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
SCOTT BUSBY and VINO MARTINEZ
October 16, 2012

I bought my very first new car at Toyota of Escondido at age 33. I was a little concerned at first not knowing the inns and outs of the process and figuring that I needed to make sure I read through everyth More

by superhappypriusowner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Busby and Mir Zabi
October 14, 2012

I was not purchasing a car today, but was with my friend who was buying a new Prius 3. These 2 gentlemen were wonderful. Making sure that my friend was able to purchase the car and accessories that she wa More

by francesmthomas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Edgett and Ronnie Freeman
October 05, 2012

Excellent service. I will buy my next car from them. Very low pressure with great prices. Scott and his staff did a great job of explaining the autos features the the operation. More

by bufdrive767
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Busby
October 01, 2012

Great service...sales personnel were eager to give their help especially Omed. I will recommend EC Toyota to see Omed to my friends and relatives. More

by irenio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omed
September 30, 2012

Great customer service experience. Everybody there was extremely friendly and helpful. They make you feel like more that just another sale. Would recommend anyone interested in a Toyota to go to Toyota More

by AndyDizzle43082
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Busby
September 16, 2012

Very friendly atmosphire. Both sales people were very polite and pleasant to work with and very knowledgible in the vehicles that they are selling. They took the time in their busy day go over all aspect More

by kenharding57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Busby/ Kevin Edgett
Sep 17, 2012 -

Toyota Escondido responded

Hello kenharding57, Wow! We cannot tell you how wonderful it was to read your review and to hear that you will be part of the Toyota family "forever!" Please never hesitate to reach out to us, we are looking forward to seeing you for many years to come! Michelle Lynch Customer Relations Manager Michelle@toyotaescondido.com 760-746-0601

September 07, 2012

Any problems you bring up with your lease/loan purchase this dealer does whatever it takes to rectify. I'm bringing my nephews all the way from Los Angeles to purchase from Toyota of Escondido, that's how More

by cverbeek
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramon Tamayo, Carlos
Sep 11, 2012 -

Toyota Escondido responded

Hi cverbeek, Thank you so much for offering feedback on your experience. We are so happy that we were able to work with you to remedy the situation and to move forward with knowledge that will only help improve Toyota Escondido in the future for you and our other customers. We hope you are enjoying your new vehicle and that you will never hesitate to reach out to us! Sincerely, Michelle Lynch Customer Relations Manager 760-746-0601 michelle@toyotaescondido.com

September 03, 2012

We were looking for a specific car (model and color). My husband did an internet search, which resulted in numerous dealer responses. Scott Busby was the best. He responded quickly, answered our questions More

by Nancy G of Murrieta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Busby
Sep 06, 2012 -

Nancy G of Murrieta responded

I need to modify my review. The day after we purchased our vehicle from Escondido Toyota, we received a call from a different sales rep offering us the same car for $500 less than our purchase price. It was very disappointing. We trusted Scott when he told us there was no need to haggle over price because we were being offered the best deal possible.

Sep 07, 2012 -

Toyota Escondido responded

Hi Nancy G of Murrieta, I would like to offer a personal apology and take the opportunity to discuss everything that transpired after your purchase to determine what we can do to remedy the situation. Please contact me at your earliest convenience or send a private message with your contact information. Sincerely, Michelle Lynch Customer Relations Manager 760-746-0601 michelle@toyotaescondido.com

August 26, 2012

If you want the very best, rock bottom price, call Scott. No haggle, just a great deal on a great car! He returned my calls and emails very quickly and it was an easy buying experience. More

by meraecar
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Scott Busby
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