Toyota Escondido
Escondido, CA
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October 28, 2012 we visited Toyota Escondido and we registered in Costco auto program and we are so blessed that Scott Busby was the person recommended to us. He was very friendly, courteous, positive registered in Costco auto program and we are so blessed that Scott Busby was the person recommended to us. He was very friendly, courteous, positive attitude ,very informative and professional. My husband and I really felt very comfortable dealing with him. He went above and beyond helping us and we are very satisfied the way negotiating with us. Scott is really an asset to Toyota Escondido. We highly recommend him that someday he will be one of the employee with high position in the management like President of the company. Since Scott Busby was handful finishing our paper works he asked Vino Martinez to help us. We are also satisfied on his service. More
I bought my very first new car at Toyota of Escondido at age 33. I was a little concerned at first not knowing the inns and outs of the process and figuring that I needed to make sure I read through everyth age 33. I was a little concerned at first not knowing the inns and outs of the process and figuring that I needed to make sure I read through everything carefully dotted my i's and crossed my t's. But internet sales manager Scott Busby put my concerns and fears at ease. He was a true gentleman and of course knew the entire sales process not to mention the car I bought very well which was comforting. He was not a high pressure salesman like I figured I may get but someone who was concerned to make sure I knew the important aspects of the car and available options for my benefit, not to make a commission. In fact, after I already bought the car, Scott made sure I was aware of another discount that was only available that day through a 3rd party provider that he only just became aware of as it was a day of promotion. He did not need to do this as I already bought the car! But he wanted to ensure I was a happy car buyer. The process was very smooth. In fact I literally just had to sign my name. Everywhere where an address was required or some other detail, was populated by the dealership. The entire process was a breeze from the initial contact with Scott through their website and via personal (not automated) emails to agreeing to buy the car to the finance department where I worked with Mir to get a loan on the balance that I did not put down. In fact Mir worked hard to ensure I got the best available rate (even outside of Toyota) due to my very high fico score. He did not need to do this but again was looking to do what was in the best interest of the customer not his own pocket book. I am sure this good will from Scott and Mir will be returned many times over in business. I also enjoyed chatting with Mir about finance and world politics, although briefly. :) I am very happy with my new Prius and I am very happy with the entire car buying experience at Toyota of Escondido. I highly recommend this dealership and if I buy another new car in 12 years or so it will likely be here. :) More
I was not purchasing a car today, but was with my friend who was buying a new Prius 3. These 2 gentlemen were wonderful. Making sure that my friend was able to purchase the car and accessories that she wa who was buying a new Prius 3. These 2 gentlemen were wonderful. Making sure that my friend was able to purchase the car and accessories that she wanted without a bunch of nonsense or pressure. I have a 2005 Camry that I purchased at Kearny Mesa, which is pretty far for me, but my next Toyota will be purchased at the dealership in Escondido. Ronnie took my friend and I for a test drive and was very responsive to all of our questions and concerns. My friend had a 2010 Prius, which was totaled through the carelessness of a person driving a pick up truck. My friend has always had service at the Escondido dealership and has been very happy. Kevin went through all the paperwork and pricing with my friend and couldn't have been kinder or more considerate again with my many questions. Kevin explained all about Toyota Care and information about the Toyota. We also visited the gentleman who was the money guy, who was very kind and thorough. At the end Kevin walked us out to the car where Ronnie was waiting with the Prius 3 red Barcelona, and went over everything about the car. Kevin and Ronnie put in the floor mats, and then Ronnie reviewed everything in the car and didn't leave us until my friend was on her way. You may ask, why is this woman writing this, it is because I was so impressed with the helpfulness, kindness, and never dropping the ball or skipping a beat with the process of my friend purchasing her car. More
Excellent service. I will buy my next car from them. Very low pressure with great prices. Scott and his staff did a great job of explaining the autos features the the operation. Very low pressure with great prices. Scott and his staff did a great job of explaining the autos features the the operation. More
Great customer service experience. Everybody there was extremely friendly and helpful. They make you feel like more that just another sale. Would recommend anyone interested in a Toyota to go to Toyota extremely friendly and helpful. They make you feel like more that just another sale. Would recommend anyone interested in a Toyota to go to Toyota of Escondido. More
Very friendly atmosphire. Both sales people were very polite and pleasant to work with and very knowledgible in the vehicles that they are selling. They took the time in their busy day go over all aspect polite and pleasant to work with and very knowledgible in the vehicles that they are selling. They took the time in their busy day go over all aspects of the sale. We were very pleased with the experience. We are a returning car buyer and will be so forever :) More
Any problems you bring up with your lease/loan purchase this dealer does whatever it takes to rectify. I'm bringing my nephews all the way from Los Angeles to purchase from Toyota of Escondido, that's how this dealer does whatever it takes to rectify. I'm bringing my nephews all the way from Los Angeles to purchase from Toyota of Escondido, that's how good these guys are. More
We were looking for a specific car (model and color). My husband did an internet search, which resulted in numerous dealer responses. Scott Busby was the best. He responded quickly, answered our questions husband did an internet search, which resulted in numerous dealer responses. Scott Busby was the best. He responded quickly, answered our questions, and offered a fair and honest deal. It was a painless purchase. Scott also offered to meet with us at a later date to explain features of the car to our daughter, who will driving the car, but wasn't with us for the purchase. More
If you want the very best, rock bottom price, call Scott. No haggle, just a great deal on a great car! He returned my calls and emails very quickly and it was an easy buying experience. No haggle, just a great deal on a great car! He returned my calls and emails very quickly and it was an easy buying experience. More