Toyota Escondido
Escondido, CA
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My husband and I went to this dealership just to shop around for a new car. We were not expecting that we were given an awesome reception. The sales personnel we mentioned are exemplary. From the the tim around for a new car. We were not expecting that we were given an awesome reception. The sales personnel we mentioned are exemplary. From the the time they showed us the vehicle that we like, to the pricing, financing, and to the orientation of the car, we never thought that we will end up buying the car on that day. We would like to thank everyone for the experience. More
Buying from Toyota of Escondido was a very pleasant and enjoyable experience. The sales staff is very knowledgable and professional. The vehicle inventory and selection is truly impressive. Their facili enjoyable experience. The sales staff is very knowledgable and professional. The vehicle inventory and selection is truly impressive. Their facility is top, top shelf. More
From the time I contacted Toyota of Escondido until the minute I drove off the lot with my new Avalon I was treated with the utmost courtesy and respect. Trish was a joy to work with. She treated me as if minute I drove off the lot with my new Avalon I was treated with the utmost courtesy and respect. Trish was a joy to work with. She treated me as if I was her personal friend. Scott Busby was so helpful getting me acquainted with my new car. He even took the time to link my IPhone, set my radio stations and set up my En-tune account for me. I highly recommend Toyota of Escondido. More
We had a really enjoyable, friendly and professional We had a really enjoyable, friendly and professional buying experience at Toyota Escondiido. The purchase price was very competitive. They assist We had a really enjoyable, friendly and professional buying experience at Toyota Escondiido. The purchase price was very competitive. They assisted us in finding the best interest rates on our loan, They answered all our questions and did not try to up-sell. We received highly exceptional Service in every area. We are eager to recommend the Sales team of Trish Allan and Scott Busby More
went to lease a car and they wasted an hour of our time and tried to talk us into new car sale. These sales people are old school. High pressure, low service and have an entitlement attitude. If you wa and tried to talk us into new car sale. These sales people are old school. High pressure, low service and have an entitlement attitude. If you want to be brow beaten and want to find out what you can do for an old school car saleman, go to toyota of escondido. Don't ask what they can do for you. It won't be much. Then try and get those two hours you wasted back! More
Bought a 2007 Prius from this dealer and have had service done only by this dealer. I now have 75,000 miles on the car. In the time I have owned this car I've had 15 oil/filter changes, of which 10 resulte done only by this dealer. I now have 75,000 miles on the car. In the time I have owned this car I've had 15 oil/filter changes, of which 10 resulted in a moderate to severe overfill (as much as 1/3 quart), even though there is a clear note on the service tickets to ensure that the level is at or slightly below the full mark. The usual attitude of the advisor when this is brought up is "It's not a problem, you can go over the full mark" (Owners manual disagrees). I've had numerous conversations with the service manager (Darrell) about this and always get a promise that he'll have a talk with his staff and this won't happen again (2 out of 3 visits overfilled, epic fail). The impression he left me with is "Hey, if you don't like the service here, go elsewhere, I don't really care". I've also asked to have the wiper blades replaced on 2 occasions (the latest just this past Saturday). The first time only the front blades were replaced, the second time (most recent) I was charged for 3 blades, however, they were not actually replaced. I had to take time out of a busy morning to have this rectified. In addition, appointments are useless, I show up at the appointed time and still have to wait up to 2 hours for a simple oil/filter change. Given this proven track record I simply can't recommend this dealership's service department and have chosen to take my business elsewhere. More
Granted I used the USAA Auto Buying Program for this purchase so my experience was probably a little easier than the average person, but after trying to work with Toyota of Carlsbad and Poway, the Escon purchase so my experience was probably a little easier than the average person, but after trying to work with Toyota of Carlsbad and Poway, the Escondido dealership was by far more friendly and helpful! Kevin helped us from the first phone call all the way through the final sale and it was done in about 3 hours from start to finish to include the test drive and answering all my questions as well as doing my trade in of my old reliable Tacoma. I absolutely love my new Highlander and greatly appreciate the helpful staff at Escondido Toyota. My dad was a used car salesman and I went in fully aware of the crap you usually have to deal with in trying to buy a car, but to my complete amazement, I never once felt like I was dealing with a car salesman at any time. I felt like I was buying a vehicle from someone I knew. The Carlsbad dealership wouldn't even let me test drive and additionally kept trying to pawn off the black and white Highlanders when I specifically stated I did not want a black or white vehicle. Poway Toyota gave me the run around about what they had in stock and kept offering me the wrong type of vehicle. Escondido had exactly what I wanted, in exactly the right color (they even had my 2nd color back up option) so I was thrilled to make the purchase that day as I had intentionally wanted. Thank you, Kevin, and Toyota Escondido for making this vehicle purchase to easy and enjoyable! More
this employed was not king,she looked like in bad moon she imediatly tried to send me to another places case my car is not a toyota even i buy this car from toyota of escondido and i still have guarantee she imediatly tried to send me to another places case my car is not a toyota even i buy this car from toyota of escondido and i still have guarantee i only have only 2 months with this car and the battery was ded case i did not started it for 2 days, after jump start i got a warning light on and in departmen of service of toyota of escondido can not turning off and kristina post sent me to my home with no resolve my problem, i wont buy a car again from this dealer i paid 2400 for preventive plan and 1400 for toyota car plan for nothing. More
Every one we worked with from manager, salesman, finance, and delivery did everything they could to meet our needs. and they all had a smile on their face. When all was said and done we were part of the fam and delivery did everything they could to meet our needs. and they all had a smile on their face. When all was said and done we were part of the family. More
Came in looking to possibly buy my fiance an early wedding gift. I was initially greeted by David Mota and he was friendly, helpful and professional. He had me bring in my fiances old truck to get the wedding gift. I was initially greeted by David Mota and he was friendly, helpful and professional. He had me bring in my fiances old truck to get the appraisal value. When I returned he was busy with another customer, but he nicely redirected me to Hector Aguirre who was available. Hector was very pleasant and easy to work with; couldn't of asked for a better sales associate. I didn't have to go back and forth too much for my "magic" number and I was VERY happy about that. I briefly met Carlos during the price negotiation period and he was very nice and funny. During the whole process I was not talked down to nor treated like I didn't know what I was doing like I have experienced at other dealerships (because I'm a young woman). When the process was 75% done, I called my finance to the dealership to surprise him with his new gift. The Escondido team was able to find and get the exact truck he wanted that night!! In financing we had the pleasure of working with Mir. The service Mir provided us was OUTSTANDING. Very friendly, knowledgeable, and gave us some good tips/offers regarding my financing options. Mir was very clear at explaining the pile of paper work that comes with buying a new car. I felt completely at ease and trusted Mir 100%. The whole experience was amazing and I look forward too doing business with this team again. I will also highly recommended this team & dealership to anyone I know looking for a new car. Thank you Hector, Carlos and Mir for a great experience and helping me get the perfect gift for my fiance...he is VERY happy :) More