Toyota Escondido

Rebecca Valverde was great! She was professional, friendly and I felt very comfortable throughout the entire process. Left Toyota with a brand new 2013 Highlander!! friendly and I felt very comfortable throughout the entire process. Left Toyota with a brand new 2013 Highlander!! More

Scott from the internet department took great care in guiding us as first-time new car buyers. He was warm in all of his interactions and we saw it extended to both co-workers and other customers too. guiding us as first-time new car buyers. He was warm in all of his interactions and we saw it extended to both co-workers and other customers too. The buying process was great and no pressure; all of the questions we had were answered and he even brought up questions and answers we hadn't thought of. We left the dealership feeling well-educated and excited about our brand new car. Everyone we interacted with treated us with respect and an easy-going helpfulness. More

I would highly recommend this service department. They are there to greet you and ensure your provider is there for you. Best of all you get to see your service person to ensure everything is good to go are there to greet you and ensure your provider is there for you. Best of all you get to see your service person to ensure everything is good to go and they can bring you to your car. At another they e-mailed me saying it was done but it wasn't. At Escondido they give you a buzzer to let you know. More

The sale manager James was very rude he refused to sale a Camry 3.5L XLE He told us (my wife and me) to go to another dealer and come back here. Camry 3.5L XLE He told us (my wife and me) to go to another dealer and come back here. More

This was the 9th new car we purchased from Toyota Escondido and Barry Murray has been our go-to salesman. There's a reason that we keep going back to Barry and Toyota Escondido - they're friendly, k Escondido and Barry Murray has been our go-to salesman. There's a reason that we keep going back to Barry and Toyota Escondido - they're friendly, knowledgeable and fair. The post sale follow-up is fantastic and I'm not referring to the contact you have immediately following the sale (which they're good at too). When I say they're knowledgeable this isn't limited to their product knowledge, they take the time to find out about you and the things that affect your vehicle use and they make recommendations that make sense and satisfy the needs of the buyer. Pricing has always been fair and reasonable. I do a lot of research before making any substantial purchase and I don't believe that I could find a better overall value anywhere else. I have recommended Toyota Escondido and Barry Murray many times to family, friends and co-workers. By way of this review I make the same recommendation to those I don't know. If you're in the market for a Toyota, this is the only place you need to visit and It would behoove you to ask for Barry Murray. More

This dealership is the best one I have ever worked with. No pressure, friendly, and knowledgeable. Now Alonzo was friendly, patient, and not pushy, He was dressed professional and you can tell he takes pr No pressure, friendly, and knowledgeable. Now Alonzo was friendly, patient, and not pushy, He was dressed professional and you can tell he takes pride in himself and his work. Alonzo answered every question we asked and if he did not know an answer he found the answer. Alonzo focused his attention on us and did not get distracted. This Toyota dealership knows how to take care of there shoppers.I would highly recommend this dealership. I did end up buying a Camry the first day I started looking. Toyota should clone the way this dealership works. Thanks to All. Lauren Collins was our finance professional.Lauren worked very well on trying to stay on our budget and get the extras we wanted. She explained every thing about everything and we ended up getting some add on's we didn't think we needed.I and so glad we got Lauren as our professional financier. Thanks Again PS I have been buying cars for twenty five years. Way to go Toyota. This is my first Toyota and love my car. John and Anita Hiles More

Shannon was very helpful and polite. she was able help me with my car and get it back on the road. i would definitely recommend this dealership and her to anyone. great service.. me with my car and get it back on the road. i would definitely recommend this dealership and her to anyone. great service.. More

Shannon was very knowledgeable and did not give me the run around. She was very sweet, and i would recomend her to everyone i know that needs service done to their vehicle run around. She was very sweet, and i would recomend her to everyone i know that needs service done to their vehicle More

I am still very surprised at what happened at the Scion dealer today. My son and I are in the market for a new car. We have narrowed it down to FR-S, BRZ, Focus ST and GTI. We live in Escondido and had dealer today. My son and I are in the market for a new car. We have narrowed it down to FR-S, BRZ, Focus ST and GTI. We live in Escondido and had previously bought a 4Runner at Toyota of Escondido. We visited the dealership and went through several salespeople before we found one who was "certified" to sell Scions. Finally we got a salesman we talked about a white base model on the lot. The salesman said he needed to run a credit check before we could test drive, and he would need to find another salesman because although he was "certified" to sell, he was not allowed to test drive a Scion, only a Toyota (don't ask me). We went in and he proceeded to ask me a lot of questions, as if I was buying the car. Home addresses, work addresses, monthly salary, SSN. It was fairly intrusive for a test drive but to humor my son I played along hoping we were nearing the end. But then he asked for 3 references who did not live at my address. Are you KIDDING ME? Skip tracing references for a test drive? At that moment I politely said we were done at that dealership. I can't imagine stepping foot in there again. We immediately went to Heller Ford and test drove a Focus ST with just a Xerox of our drivers licenses and then to Mossy VW where we drove a GTI with, you guessed it, only a Xerox of our license again. It's off to the Subaru dealer tomorrow to drive a BRZ. More

We thought a 2013 Avalon Hybrid with the Touring or Limited package would be the right car for us. After a nice test drive with a nice young salesman, we were lured into a typical endurance contest wit Limited package would be the right car for us. After a nice test drive with a nice young salesman, we were lured into a typical endurance contest with a couple levels of sales management above the young man who took us on our test drive. We were only there for the test drive, did not have the Matrix with us that we intended to trade, and we had a limited amount of time available. We made this clear to Warren and Robert, and they acknowledged our situation, yet they came on to us with a line about "if we can make you an incredible deal today will you buy the car?" So sure, we agreed we probably would, if the deal was unbelievable. From that point forward the tag team of sales reps was obnoxious at best. Offered a coke, brought us a 7-up... what was that about? Made us a commitment for a car that they would have in the showroom the following day, took a $500 deposit from us, then claimed an inability to get the car there, but requested that we bring our Matrix in and they would loan us a Camry for the weekend. Now I know they could have sent somebody to Irvine for the Avalon and brought it down for us. And I know that they could have made a decision about the trade-in value of the Matrix within an hour or two of my handing it over to them. And I know that I would have bought a car from them if they were "good" instead of "bad." But they were totally manipulative and uncooperative and unwilling to negotiate in a straight-forward manner, so I rate them BAD. A few days later I traded my Matrix for a new Avalon Hybrid with Touring package at Toyota Carlsbad. The terms and conditions were no different from those I was trying to nail down at Toyota Escondido. The sales team at Carlsbad was willing to work with me instead of xx me. More