Toyota Escondido
Escondido, CA
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Try other Toyota Dealerships first before coming here. I'm not the type of person that writes reviews and I try to be very comprehensive and positive at all times but my experience at this place so far has I'm not the type of person that writes reviews and I try to be very comprehensive and positive at all times but my experience at this place so far has been a headache. So much to say about this dealership, first off my salesperson was great I think the employees that work here are great but the management and whoever runs this place do a horrible job. The quality of the used cars they sale here is horrible and the cars are overpriced and could easily be compare to many dealerships around North County. I recently bought a used corolla, since I am first time buyer I wanted to start off with something not to expensive. They sold it to me 1,000 dollars more than what is worth. 3 days later some paint started falling out and I noticed that it had dings all over the vehicle. I noticed that other dealerships had the same car and about the same miles for a much reasonable price, There service center is horrible they take an eternity to get things done, for a simple change of battery it took them 3 hours! The service center representatives said it would only take an hour, before that I went to get my headlights polish and it took them 5 hours! They desperately need someone to manage that place better.I'm just trying to say is that try as many dealerships as you can around the area before making a decision. There are plenty of vehicles out there, Toyota of Escondido aren't the only ones that sale cars. I made a mistake from buying a car here but I learned my lesson. More
Friendly, helpful, knowledgeable, resourceful Ryan found me a 2015 Sienna when others couldn't/didn't try, even though I was specific. Listened to what I wanted, worked with me, straightforward a Ryan found me a 2015 Sienna when others couldn't/didn't try, even though I was specific. Listened to what I wanted, worked with me, straightforward and candid, delivered as promised from what was available. Kept the communication flowing, letting me know daily how the search was going, returned my calls promptly. Overall, very satisfied! More
Never been disappointed! I called on Friday, March 11, 2016 to see if I could bring my Toyota Camry in for routine maintenance and was able to get a 1:00 appointment, which wa I called on Friday, March 11, 2016 to see if I could bring my Toyota Camry in for routine maintenance and was able to get a 1:00 appointment, which was perfect. They took my car promptly at 1:00 and everyone that helped was pleasant, smiling, courteous and quick and offered a complimentary car wash. The waiting area is comfortable and spacious; check out was quick and efficient. More
Excellent service! Toyota of Eacondido provided me with excellent service while going through the purchase process. Communication was great between the salesman and I. E Toyota of Eacondido provided me with excellent service while going through the purchase process. Communication was great between the salesman and I. Everyone I worked with was extremely helpful! Great customer service. More
I have never been treated better. My last visit to the service dept involved some confusion on my part as to what really need to be done at the time. David Alvarez, xxx't Service Man My last visit to the service dept involved some confusion on my part as to what really need to be done at the time. David Alvarez, xxx't Service Manager, patiently walked me through it and I have the highest regard for him; very courteous and thoughtful. I have never been treated so well and would easily recommend y our service dept . More
Genuine caring service I needed to take our van in for a check engine light and was on a serious time crunch and sick at the same time. My service advisors assistant Andrew I needed to take our van in for a check engine light and was on a serious time crunch and sick at the same time. My service advisors assistant Andrew was genuinely nice and caring and didn't come across as just business courteous but helped me with my dying phone, getting all of my work out of the vehicle before they took it and quickly helped me get a shuttle to work. Thank you Andrew and Toyota!! Devin More
Thank you for your service Great customer service and friendly. I was in and out in no time , explained in detailed what was wrong with my car . Thank you & I will be returning Great customer service and friendly. I was in and out in no time , explained in detailed what was wrong with my car . Thank you & I will be returning soon. More
Great experience Got me in the car that I wanted the terms that I was looking for. I would definitely recommend this place hundred percent. Alex from Internet sales i Got me in the car that I wanted the terms that I was looking for. I would definitely recommend this place hundred percent. Alex from Internet sales is an awesome sales man. Keep up the great work! More
Excellent My first time at Toyota Escondido and not say enough how wonderful every one that I came in contact were. Could not ask for better. My first time at Toyota Escondido and not say enough how wonderful every one that I came in contact were. Could not ask for better. More
Excellent Experience! Ask for Chris Marino A few months back I had the pleasure of working with Chris Marino who helped me find a new care that was perfect for me. I was extremely impressed A few months back I had the pleasure of working with Chris Marino who helped me find a new care that was perfect for me. I was extremely impressed by his professionalism and knowledge of all the features on every model. When I was ready to purchase the vehicle, Chris was very easy to work with and we came up with a price that was very fair. Chris is definitely not your typical pushy salesman, rater he seem like someone I'd like to have a beer with! If you are looking to buy a car don't talk to anyone but Chris!! More