Toyota Escondido

2016 Toyota Highlander My experience at Toyota of Escondido was anything short of fantastic! Everything was straight to the point and so informative! Juan Zaragoza was an am My experience at Toyota of Escondido was anything short of fantastic! Everything was straight to the point and so informative! Juan Zaragoza was an amazing sales man that helped me with everything when it came to my purchase. He was very informative and very friendly! I felt right at home with his help! my overall experience with the entire team was great as well. More

Toyota Rav4 2016 "1011329" We have purchased many vehicles from Toyota of Escondido and would never go with another dealership. We are Toyota family! my experience here has alwa We have purchased many vehicles from Toyota of Escondido and would never go with another dealership. We are Toyota family! my experience here has always been excellent I refer everyone to Toyota our sales person has always been Juan Zaragoza and I refer all of my friends and family with him. He is very helpful and always very friendly he is always there to help. He makes you feel right at home and is never pushy, he's there to help you get your perfect car. More

Loyal customer treated poorly If I could give Toyota of Escondido a MINUS 5 stars I would. My wife and I purchased a 2016 4Runner from them. The 4Runner is awesome, but the sales If I could give Toyota of Escondido a MINUS 5 stars I would. My wife and I purchased a 2016 4Runner from them. The 4Runner is awesome, but the sales staff and finance department are dishonest and untrustworthy (or one might say liars and crooks). The sales man and the assistant sales manager sold us down the river with our trade (the lies started here with the trade), and the finance department packed our contract with additional items that we were led to believe were mandatory (unlawful in California). We wanted GAP insurance from another source, but the finance troll told us we had to have it in "their" contract. They have a new system where you sit 4 feet away from a computer screen and are expected to read the contract, then sign off on an etch a sketch pad. He refused to print out the contact so we could read it first. Next the salesman was a real actor! He decorated his office with religious artifacts and testimonial notes to make it look as if we were dealing with an honest family man. Nonsense...he never fully disclosed the "deal" details after we put our cash downpayment down. Everything was hidden, no transparency at this place. So they packed our contract by an additional $2,600 in items that were not necessary at all. The sad reality is that this was our 3rd purchase from this dealership! You think they would treat loyal customers with honesty and respect. They must be under new management since we never were treated with respect or honesty. They have lost us as customers, and we will not service our vehicles there either. Buyer beware...at Toyota of Escondido. We've also explained most of this on the Toyota survey so I hope TMS gets after them to clean up their act. Toyota makes great cars and trucks, but this dealer does not deserve to sell the brand, because they do so under a cloud of dishonestly and high pressure sales tactics. More

Pleasant and Painless What a great car buying experience....Perrin Um is the best......no song and dance,just helpful and straight to point. He knows that customers would r What a great car buying experience....Perrin Um is the best......no song and dance,just helpful and straight to point. He knows that customers would rather not spend half a day to get a good deal there! Does his best to give a great deal and gets you going in no time. Very personable and friendly and you can tell he works hard!!! Thanks Perrin....rock on! More

Purchased of Toyota Prius 2016 We purchased our Toyota Prius 2016 at Toyota Escondido last month and we had a good experience with the help of our sales representative Andy Trujillo We purchased our Toyota Prius 2016 at Toyota Escondido last month and we had a good experience with the help of our sales representative Andy Trujillo. He is so professional and direct to the point when it comes to customers concern. Thank you Andy, we enjoying our vehicle everyday. You are the best. More

Servicing car was a great experience Brought my 2006 Solara in for service. They were quick and offered me discounts on the numerous items that required service. They diagnosed the probl Brought my 2006 Solara in for service. They were quick and offered me discounts on the numerous items that required service. They diagnosed the problem, fixed it in a timely manner. The assistant service manager Ray Clearwater was the best customer relations I've experienced in a long time. They picked me up from home, which was no task in Valley Center, washed the car. Excellent job Toyota of Escondido. I'm coming back. The service and quality excellent. More

bad service Brought my 2016 tacoma in for a nail in the tire . I got a nail in the side wall and i purchased the extended wheel package when i bought the truck . Brought my 2016 tacoma in for a nail in the tire . I got a nail in the side wall and i purchased the extended wheel package when i bought the truck . I dropped off truck at 12 noon , they called me at 5 pm to let me know my truck is to new so they can't fix it . ?????? that makes sense ! poor communication between service and finance .... would send any of my friends our family here again !!!!!!!!!!!!!! More

buena experiencia, mi segunda troca de aqui Muy contento con mi nueva troca. Es mi segunda compra a qui. Santiago Garcia buen vendedor. Vallan y pregunten por el. Buena persona con trabajar Muy contento con mi nueva troca. Es mi segunda compra a qui. Santiago Garcia buen vendedor. Vallan y pregunten por el. Buena persona con trabajar More

Wonderful dealership I had a amazing experience buying a car I would recommending to go with Victor Santiago. He was really help with buying a car. Overall good purchase h I had a amazing experience buying a car I would recommending to go with Victor Santiago. He was really help with buying a car. Overall good purchase here. More

Very helpful Alex Badillo came to our rescue. I mean, he showed us what would be a great vehicle for my family. We got in to our 2016 Toyota Rav 4. I would recomm Alex Badillo came to our rescue. I mean, he showed us what would be a great vehicle for my family. We got in to our 2016 Toyota Rav 4. I would recommend Toyota of Escondido to a family or friends. Just because of the good help and friendly people. More