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Toyota Escondido

Escondido, CA

4.3
1,009 Reviews

231 Lincoln Ave

Escondido, CA

92026

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Showing 1,009 reviews

March 08, 2017

Horrible service I would give Hector zero stars if I could, he is super rude and unprofessional. Super shady when I confronted him with an issue. He had no reasons to More

by Katelyn N Baril
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Hector Aguirre, Jeremy Walter
Mar 08, 2017 -

Toyota Escondido responded

Dear Katelyn, I could not be more sorry for the inconvenience and frustration you have experienced. We aim to provide every customer with a truly exceptional experience and we have missed the mark. Please contact me so I can assist you personally and make amends. Jenny Branson Customer Relations Manager Toyota Escondido 760-796-3968 jbranson@toyotaescondido.com

May 27, 2017 -

Toyota Escondido responded

Dear Katelyn, Thank you for your feedback: it is only through feedback such as yours that we are able to improve. I am sorry to hear about your unfortunate experience. I certainly empathize with the frustration you have experienced and the confusion around it. Your total satisfaction is our top priority and we have let you down. I sincerely apology for your unsatisfactory experience and will use all information provided constructively. Jenny Branson Customer Relations Manager Toyota Escondido 760-796-3968 jbranson@toyotaescondido.com

February 06, 2017

Very helpful ,friendly and no rushed! I bought my fist Toyota and was a good experience very friendly,honest and 100% clear. Ricardo Calderón was a hard worker and work on the best for me. More

by German1721
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricardo Calderon
May 27, 2017 -

Toyota Escondido responded

Thank you very much for the great review and congratulations on your new Toyota! We could not be happier that you had a great experience! Thanks again! Jenny Branson Toyota Escondido Customer Relations Manager 760-796-3968

February 04, 2017

Easy and not rushed I had a great experience buying my first car at Toyota, thanks to Ricky. He helped me choose the right car and gave me a lot of knowledge over my new More

by Lizbeth Hernandez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricardo Calderon, Hector Aguirre
Jun 19, 2017 -

Toyota Escondido responded

Lizbeth, thank you for giving us a chance to earn your business and for leaving us this review. -- Toyota Escondido

February 01, 2017

Very helpful during our car buying experience. Was 100 percent honest on the best vehicles available and was very friendly throughout the time we where there. More

by arozuniga
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricardo Calderon
Jun 19, 2017 -

Toyota Escondido responded

Thank you for giving us a chance to earn your business and for leaving us this review. -- Toyota Escondido

January 31, 2017

Fast, Easy, Excellent! I have bought all my Toyotas from Toyota of Escodido. The dealership is top notch and staff is always great! From sales to service look no further! More

by Matt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damian Campos, Juan Zaragoza
Jun 19, 2017 -

Toyota Escondido responded

Matt, thank you for giving us a chance to earn your business and for leaving us this review. -- Toyota Escondido

January 28, 2017

Juan's costumer service is just awesome !! Juan Zaragoza is not only very professional at what he does, but he is also a great person. He is the best salesman I've ever seen! More

by Nick Zuniga
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Zaragoza
Jun 19, 2017 -

Toyota Escondido responded

Nick, thank you for giving us a chance to earn your business and for leaving us this review. -- Toyota Escondido

January 25, 2017

Juan Zaragoza is a great salesman My husband has been buying cars from this dealership for 8 years (5 cars so far) even tho he lives in Riverside, precisely because of the excellent se More

by Carolina Villalobos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Zaragoza
Jun 19, 2017 -

Toyota Escondido responded

Carolina, thank you for giving us a chance to earn your business and for leaving us this review. -- Toyota Escondido

January 21, 2017

Great service Juan is the go to man in Toyota of Escondido. He attended me very well, with great service and attention. Very helpful and Did the possible to help me More

by 1heart1love
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Zaragoza
Jun 19, 2017 -

Toyota Escondido responded

Thank you for giving us a chance to earn your business and for leaving us this review. -- Toyota Escondido

December 31, 2016

Juan Zaragoza. The best sales person ever! Juan helped me buying my first car. He was very informative and made the process very easy and worked very hard to give me the best deal that works fo More

by amaguilar55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Zaragoza
December 29, 2016

The best dealership and employees We've bought at least 15 cars in the last 15 years. The last 9 were through Toyota of Escondido, with the same salesman (Juan Zaragoza). They go above More

by Mike Emerson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damian Campos, Mir Sadat, Juan Zaragoza
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