Toyota Escondido
Escondido, CA
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Simple transaction Straightforward and simple new vehicle purchase. When discussing purchase price I didn't like the numbers being all about the monthly payment instead Straightforward and simple new vehicle purchase. When discussing purchase price I didn't like the numbers being all about the monthly payment instead of agreed upon price and the alarm that was on the vehicle but was then an additional cost to keep it on the car was strange as it wasn't listed as additional equipment on the window sticker. Once these issues were clarified the rest of the process went smooth. More
Customer Loyalty We have been repeat customers to the Toyota Family for over 39 years. We sold a 2007 Corolla S with 156K miles odometer by private party and purchase We have been repeat customers to the Toyota Family for over 39 years. We sold a 2007 Corolla S with 156K miles odometer by private party and purchased our new 2017 Corolla using the sales proceeds. All of our service has been done at Toyota Escondido. We are 5 years away from retirement and we were looking for a reliable vehicle to take us into our "golden years". We have owned a Tacoma, Tundra, Camry, Corolla, and Avalon over the years. Previous domestic purchases as a whole were unsatisfactory and a few actually ended up back in the dealers lap as lemons. We kept going back to Toyota each time we were disappointed in the domestic market. Out sales experiences have been seamless. We would highly recommend Toyota of Escondido for their sales, parts and service. You can't go wrong. More
Juan Zaragoza made leasing our new Corolla easy! We were looking to trade in an older model Toyota Corolla for reliable newer model for commutimg. Juan was extremely knowledgeable and worked within We were looking to trade in an older model Toyota Corolla for reliable newer model for commutimg. Juan was extremely knowledgeable and worked within the budget we set to get us in to a 2017 Corolla SE. He was very attentive and we appreciated his energy throughout the whole leasing process. He was able to answer all of our questions with ease. We love our new Toyota, and appreciate the time and attention Juan to make sure we were completely satisfied when we drove off the lot! More
Trade In and Used Purchase My wife and I headed into the location with our 5 week old son. Our mission: to trade in my 2013 Prius C 3 for a vehicle that is family friendly. W My wife and I headed into the location with our 5 week old son. Our mission: to trade in my 2013 Prius C 3 for a vehicle that is family friendly. When we initially entered the location you felt comfortable. The AC kept the place cool on this very hot day. We easily located the Sales Associates area. We first meet with Juan Zaragoza. To start we explained the situation with the Prius to Juan and he understood exactly where our needs were in handling the old lease and getting into a used car on loan. He had us use the database to check on what vehicles were available and then lineup what ones we wanted to try. Assisting in getting our test drive vehicles setup was Rigoberto Rojas. Rigoberto went on 4 laps with us in 2 separate vehicles, allowing myself and my wife to get a good feeling of our selections. Also during these times I was allowed to install our rear facing child seat to make sure the vehicles had the desired room we needed. Juan Barajas was there to get our paper work handled and did a fantastic job as we juggled baby and pens. Our experience for the day of doing car installs, testing, price negotiation, and ultimately purchase took about 4 hours. But this was not the end of our events. Rigoberto was quick to contact us that we had forgotten our house keys with the old car. The next morning we found that the new car was having notifications on the tire pressure, which we would attribute to these incredible temperature swings. We came back over to Toyota Escondido where the got the tires resolved and even topped off the tank because of the drive. Thank You so much Juan and Rigoberto! More
great experience Very friendly. Great communication. They made it easy to buy..I'll be more then happy to recommend this dealler to friends and family!! Thank you Very friendly. Great communication. They made it easy to buy..I'll be more then happy to recommend this dealler to friends and family!! Thank you More
Thank You Juan Z!! Our most sincere appreciation for the outstanding sales service you have given us. Your professional demeanor, attention to detail, and exceptional se Our most sincere appreciation for the outstanding sales service you have given us. Your professional demeanor, attention to detail, and exceptional service is A+ The wife and I are enjoying the recent purchase of our Rave and we look forward to doing business with you again. Thanks again for being my trusted car advisor, and exceeding our expectations. Traveling Grandparents More
Juan-tastic experience! Juan was so helpful every step of the way. It was quick and easy. He made sure I got the best deal I could and did it with a smile. Thank you so much Juan was so helpful every step of the way. It was quick and easy. He made sure I got the best deal I could and did it with a smile. Thank you so much Juan! You're the best! More
new auto lease good experience Yes I would recommend this dealership for sales and service.. Thanks for your help Domenico! Everyone was great and I appreciate good experience Yes I would recommend this dealership for sales and service.. Thanks for your help Domenico! Everyone was great and I appreciate it, Nina More
Happy Customer We want to thank Jeremy for his exceptional kindness and for really knowing his products.He has a natural ability to sell and not be a pushy type of s We want to thank Jeremy for his exceptional kindness and for really knowing his products.He has a natural ability to sell and not be a pushy type of salesperson. All of the financial helpers were great! Thank you for a pleasurable experience ' More
Wonderful experience from start to finish. With poor credit as welk as a reposesion on my record, I never thought I would qualify for a car. Thankfully when I called and spoke with Oscar, he ac With poor credit as welk as a reposesion on my record, I never thought I would qualify for a car. Thankfully when I called and spoke with Oscar, he actually did the leg work for me. They actually got me approved. Everyone that My girlfriend and I interacted with at the dealership was amazing. What in past expeirences has always proven to be a lengthy and exhausting process, this was nothing like that. I was out of there within a few hours with a great car, More