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Toyota Escondido

Escondido, CA

4.4
1,008 Reviews

231 Lincoln Ave

Escondido, CA

92026

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Showing 1,008 reviews

October 30, 2017

Good experience They took great care of my truck,they played attention to what I said ,they were very friendly.They did a great job on my repairs. More

by Big man25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Anguiano
October 30, 2017

The best Had the best service and the tech really cared to help me out with everything very knowledgeable, friendly , and just a pleasure all around would tota More

by Mikepd14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael paolino , Art Lara
October 23, 2017

Mozie has become a trusted friend. Mozie has been our Service manager for a few years now. We always come back to Mozie for his honesty, and his thoroughness. We have our Tundra and S More

by 5Bucks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mozie Alcorn
Oct 25, 2017 -

Toyota Escondido responded

We are so glad to hear that Mozie,Service Advisor and Tom, technician have earned your praise. It means alot to us that you took the time to share your experiences. Thank you for choosing us above the others. WE look forward to your next visit.

October 23, 2017

For the THIRD time!! We keep finding ourselves coming back here to buy our vehicles. This was our THIRD time. 2009 Sienna...from Leo 2008 Tundra Limited...from Leo 2 More

by 5Bucks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar Marcial, Leonel Munguia, Vernon Alexander
Oct 25, 2017 -

Toyota Escondido responded

Hello! Thank you for taking the time out of our day to praise Leo, Oscar and Vern. It is always a pleasure to hear back from our happy customer and know that your 3rd experience was wonderful. We have the best guests and thank you for being a part of our Toyota Escondido family. Best Wishes, Jessica Swanger, Customer Relations Manager.

October 21, 2017

Kyle Kezer did a great job! I asked Kyle if the car could be ready before a certain time as I had to go to work after that. He went the extra mile and made sure the job got done More

by Tubbly
Recommend Dealer
Yes
Employees Worked With
Kyle Kezer
Oct 25, 2017 -

Toyota Escondido responded

That bring a smile to out faces! Thank you for praising Kyle, he is part of our talented team who understands your time is valuable. Glad to hear that we were able to get the job done on time.

October 21, 2017

Oil change ray Clearwater always did an awesome job every time that I have an appointment he help me a lot and he always give some information More

by Rivera69
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater
Oct 25, 2017 -

Toyota Escondido responded

thank you for recognizing our Service Advisor, Ray! We are here to answer any questions that you may have and take care of your vehicle needs. We look forward to seeing you again, next time!

October 21, 2017

Easy transaction Found the car online and they were helpful in the dealership. Everything handled nicely. Perrin was nice to even give a ride for the car I drove in. More

by asterothe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Perrin Um
Oct 25, 2017 -

Toyota Escondido responded

We are so glad to hear that Perrin was nice and earned your praise. I have passed your kudos to Perrin and management team.

October 19, 2017

Great Service Advisor Javier was very professional and explained everything in detail what we needed, very thorough on what are car needed with 226,000 miles. Hope to get h More

by Newhouse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Zazueta
Oct 25, 2017 -

Toyota Escondido responded

Hello! Thank you for taking time out of your day to praise Javier. You are welcomed to make a service appointment and request Javier to be your service advisor. We look forward to your next visit.

October 18, 2017

Kyle was great, did above and beyond customer service The person I worked with knew his business and made me feel confident about the service I was given. Will ask for him next time I go in. More

by Leslie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Kezer
Oct 25, 2017 -

Toyota Escondido responded

Hi Leslie! Thank you for the kudos. You are welcomed to request Kyle for your next service appointment. We look forward to your next visit.

October 16, 2017

Very hard to deal with I had an issue with a cowl on the windshield this should have been found out when I took it many times for the wind noise in the cab but never came up More

by Lovesadunce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Paul Sinclair
Oct 25, 2017 -

Toyota Escondido responded

Hello, we aim to give every customer a truly exceptional experience and I am sorry yours was not. I am sorry for your frustration and would like to speak with you regarding your experience. I can be reached directly at 760-796-3825 or jswanger@toyotaescondido.com Jessica Swanger, Customer Relations Manager.

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