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Toyota Escondido
Escondido, CA
1,009 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,009 reviews
November 08, 2017
Service department I felt the service was excellent. It was completed very close to the time I was told it would be done. The gentleman that assisted was professional I felt the service was excellent. It was completed very close to the time I was told it would be done. The gentleman that assisted was professional and polite! I believe the employee's name is Patrick Kelly. I don't see his name on the list. He was in the second to the last office. Employee #103172. I need to check an employee name to get the survey to transmit so I will use the first person on the list. More
by Scarrow, gloria
Employees Worked With
Alexander Angeles
November 07, 2017
Great service. I came in to get a multi point inspection and service was fast. Art the service advisor was very helpful and took care of me. Great experience. I came in to get a multi point inspection and service was fast. Art the service advisor was very helpful and took care of me. Great experience. More
by Ayenoel
Employees Worked With
Art Lara
November 07, 2017
Great Experience We had a great experience buying our new Toyota. We traded our Prius for a new model because the Prius is a very smooth riding car and easy to drive. We had a great experience buying our new Toyota. We traded our Prius for a new model because the Prius is a very smooth riding car and easy to drive. The staff was very friendly and did not pressure us at all. More
by Matt
Employees Worked With
Enrique Campos, Domenico Giannola
November 06, 2017
Professional , easy, and prompt Service for my 2016 Toyota Tundra. I worked with Manuel Leso, he’s a great service advisor, friendly and made my experience easy! Definitely made it c Service for my 2016 Toyota Tundra. I worked with Manuel Leso, he’s a great service advisor, friendly and made my experience easy! Definitely made it comfortable More
by Sdlineman4
Employees Worked With
Manuel Leso
November 05, 2017
Getting in is a wait I had an appointment at 9:30 for an oil change. The line of cars to get help for service was long and there is at least 50 to 75 cars waiting. If a cu I had an appointment at 9:30 for an oil change. The line of cars to get help for service was long and there is at least 50 to 75 cars waiting. If a customer makes an appointment they should not have to wait 20 minutes for someone to assist them. The Toyota service personnel were friendly and professional and trying their best. Toyota should not book 50 car maintenence appointments at one time. Maybe Toyota could set up kiosk where people could check in. Lessening the burden on the personnel working and the wait time for customers. More
by search
Employees Worked With
Ray Clearwater
November 03, 2017
Awesome service The staff is always friendly and helpful. Love taking my car here for service They are always busy but the wait is never too long The staff is always friendly and helpful. Love taking my car here for service They are always busy but the wait is never too long More
by Nicsrav4
Employees Worked With
Justin Hernandez
November 02, 2017
Quality... Prompt... Knowledgable Have always received the best care for all our vehicles... Toyota... Volvo... Dodge... doesn't matter! That always service us right and in a timely ma Have always received the best care for all our vehicles... Toyota... Volvo... Dodge... doesn't matter! That always service us right and in a timely manner with a smile. More
by D & J Vega
Employees Worked With
Paul Sinclair, Ignacio Garcia
November 02, 2017
Honesty, integrity, customer care, and great cars new and us Toyota of Escondido and their excellent customers service starting at the service bay, mechanics, an awesome used car buyer, and making it right no ma Toyota of Escondido and their excellent customers service starting at the service bay, mechanics, an awesome used car buyer, and making it right no matter what. I have been coming here for over 15 years. I demand great customer service (I work hard for my money), a quality product (my life depends on a reliable and safe vehicle), timely and dependable repairs (they get it done right the first time, and if on the rare occasion that doesn't happen they have always made it right with me the customer, and the repair. Toyota of Escondido and the staff I have worked with over the years have made my day many times, and in a world where it is hard to find businesses that do what the say, and say what they do.....all with a smile.....I am a happy Toyota of Escondido customer! More
by Donna N.
Employees Worked With
John who wrote up repair and Chris Bunn that has always been domeone I seek car advice from before purchasing.
November 02, 2017
Car service I was politely greeted and taken care of by at least 3 different employees. They offered me water and took me to the waiting room. My car was ready in I was politely greeted and taken care of by at least 3 different employees. They offered me water and took me to the waiting room. My car was ready in no time! More
by Courtnae
Employees Worked With
John Suckling
October 31, 2017
Great service and deal. We went in looking for a Camry, it’s the color we were looking for. We bought the car without any hassle . I will definitely recommend this dealership We went in looking for a Camry, it’s the color we were looking for. We bought the car without any hassle . I will definitely recommend this dealership to my friends and family!! More
by Momlife-party of 5
Employees Worked With
Alex Ramos, Patty Dean
