Toyota Direct - Service Center

FANTASTIC service treated like family! I HIGHLY recommend Toyota Direct!! Their service dept is FANTASTIC! I put a lot of miles on my Toyota & they have always been quick to diagnose issues I HIGHLY recommend Toyota Direct!! Their service dept is FANTASTIC! I put a lot of miles on my Toyota & they have always been quick to diagnose issues & get them fixed. Their service is 2nd to none & pricing is very competitive. I cannot say enough good things about their staff & manager Paul. They treat you like family. Thank you!! Keesha McKinney, Owner, Balloon Elevations More

TPM sensor replacement - cost more than 2 tires! I brought my 2010 Corolla in because one of my TPMS was malfunctioning. The person that checked me in told me it was a 90.00 diagnostic fee, but that I brought my 2010 Corolla in because one of my TPMS was malfunctioning. The person that checked me in told me it was a 90.00 diagnostic fee, but that should about cover the cost of replacing one of the TPM sensors. I said go ahead, and he told me they would let me know cost before work began. I was shocked to hear the price they wanted to charge me was 3 times what I was lead to believe - 270.00, for one sensor replacement. I can buy 4 of them online for 150.00. So now I can spend 90.00 for nothing, or 270? Fortunately, I peeved the service guy off, by suggesting he was ripping me off because I was a lady - and he decided they would refuse to do the work (that was probably already done by this time). So he 'only' charged me 34.00 of the 90.00 and put my old sensor back on. The next day we called two different toyota dealerships and Firestone and were quoted the following different prices for the same work: 226.00, 197.00 and 107 at Firestone. Yea, I believe Toyota Direct was ripping me off!!! More

Stellar Customer Service Joshua Spalding helped me to get a replacement bulb for my right front headlight...and I got a complimentary car wash. A gentleman from the sales cen Joshua Spalding helped me to get a replacement bulb for my right front headlight...and I got a complimentary car wash. A gentleman from the sales center gave me some diy tips for my headlights and both guys went out of their way to be helpful. More

review Bought a car here a year ago. Had a problem with buzzing behind the dash. Staff worked to get it fixed and make it right with me. Bought a car here a year ago. Had a problem with buzzing behind the dash. Staff worked to get it fixed and make it right with me. More

Thanks You! Thank you Paul for working with me. The sales guy I worked with today in the end was great! Super friendly and very nice. Took care of the problems I Thank you Paul for working with me. The sales guy I worked with today in the end was great! Super friendly and very nice. Took care of the problems I had. More

service Always very patient and helpful. Love the price included in the warranty. People are very friendly. Waiting area is clean and has lots of drinks an Always very patient and helpful. Love the price included in the warranty. People are very friendly. Waiting area is clean and has lots of drinks and goodies. Love the car. More

Great Service No up selling. Friendly people. I have never experienced this from a dealership. I will be back. I might even ask if they can work on my other car eve No up selling. Friendly people. I have never experienced this from a dealership. I will be back. I might even ask if they can work on my other car even though it's not a Toyota. More

Get in Get out Get it Done Great at getting you in and out. They didn't try to oversell me on anything. I love the fact that you can schedule online or on the phone. Great at getting you in and out. They didn't try to oversell me on anything. I love the fact that you can schedule online or on the phone. More

Service Always keep you informed on progress of vehical whats to be done and talk with you on what was done and any potential up coming maintenance that need Always keep you informed on progress of vehical whats to be done and talk with you on what was done and any potential up coming maintenance that need done in future More

Great Service Bill Huffman did a great job with my car. He was very prompt with everything that was done and also kept me informd during the process. He was most im Bill Huffman did a great job with my car. He was very prompt with everything that was done and also kept me informd during the process. He was most importantly honest with me after they checked something out in my car. I really appreciated that!!! More