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Toyota City - Service Center

Mamaroneck, NY

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235 Reviews

235 Reviews of Toyota City - Service Center

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May 15, 2019

Good advice Gabriel is an excellent service advisor. He gave advice on what to do for the car at service intervals. The service intervals help keep the car runnin More

by amy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Rosario
May 20, 2019 -

Toyota City responded

We couldn’t be happier that Gabriel provided you with a great service experience. We appreciate your business, thank you again!

May 15, 2019

Service Experience Was Excellent - As Usual Very happy with my servicing. The dealership has kept my 2008 RAV4 running for 11 years. Matt is my advisor and he is very helpful and accommodating More

by Long time customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
May 20, 2019 -

Toyota City responded

Thank you for the exceptional review. We appreciate you being a loyal customer with us and we wish you many more happy miles in your Rav4!

May 14, 2019

very good, quick and good service Very good service, on time, no hidden topics. very transparent and friendly. The waiting room was very comfortable with wifi and coffee. The personnel More

by Sergio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin
May 20, 2019 -

Toyota City responded

Sergio, thank you for your awesome review! We look forward to serving you for many years to come.

May 08, 2019

Someone ocared I always feel that everyone at DCH values my safety every time I bring my car in for service. Caring, meticulous service is the sum of my experience e More

by RAVJane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Virginia "Ginny" Bisconti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Modica, Michael Vetrano
May 09, 2019 -

Toyota City responded

Jane, thank you so much for this great 5-star review. We really appreciate you being a loyal customer and we’re here for you anytime.

May 07, 2019

professional service You have always given us reliable and above all honest service.Mathew Rivera handled our particular problem professionally and made arrangements for a More

by TomD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
May 09, 2019 -

Toyota City responded

Tom, thank you so much for taking the time to leave this excellent review. We really appreciate your business. Thank you for being a loyal customer.

May 04, 2019

What is wrong with my title? Why? These lengthy surveys are annoying. I won’t be filling one out in the future. Why more words when it is wasting my time? You’ve got to be kidding! Is More

by Idon’twantascreenNane
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gabriel Rosario
May 09, 2019 -

Toyota City responded

Thank you for your five star review! We apologize for the length of the survey but sincerely appreciate your time and the extra effort it takes to provide your feedback.

May 04, 2019

very good .much better then the other toyota dealers excellent care fast .did what was promised. very little time lost price was ok . honest evaluation very good and truthfull service person ma More

by LIKESCARS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
May 09, 2019 -

Toyota City responded

We appreciate you sharing your positive service experience with us. Thank you so much for choosing DCH Toyota City and we look forward to servicing your vehicle in the future!

May 01, 2019

Man of his word Matt from DCH is a honest and reputable individual My appointment was kept. The price quoted on the phone was the price I paid The time the car w More

by Schauer275
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Modica, Mathew Rivera, Michael Vetrano
May 09, 2019 -

Toyota City responded

Thank you for taking the time to share your comments about Matt. He is a valuable team member and we are so pleased that was your experience. We look forward to continue servicing your vehicle!

May 01, 2019

Courteous & Efficient Everyone is helpful & courteous. The actual service time is reasonable. The coffee & bagels are edible. The wait room is clean, although the tv sho More

by Michael Asen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Ellison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Modica, Mathew Rivera, Michael Vetrano
May 09, 2019 -

Toyota City responded

Michael, thank you for your 5-star review. We appreciate you choosing DCH Toyota City and hope to see you soon!

April 29, 2019

Maintenance and Detail - Excellent From the moment I drove my car into the service center all the employees came across very knowledgeable and polite. In addition to a maintenance servi More

by Joann A.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Modica
May 09, 2019 -

Toyota City responded

Thank you so much for the five star review Joann! We are happy to hear you had an exceptional experience with us!

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