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Toyota City - Service Center

Mamaroneck, NY

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235 Reviews

235 Reviews of Toyota City - Service Center

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July 28, 2019

Inspection This last visit was for inspection and Mathew was great took care of all that needed to be done quickly .All the staff i dealt with have been informa More

by veronica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Ellison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Croce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Vetrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2019

Satisfied Customer I’ve been going to DCH Toyota for many years to service and repair all my Toyota’s. I’ve always been satisfied with the work and the time frame when p More

by mtraumer1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Modica
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 13, 2019

good service I took my car to DCH Toyota for the first 6-month service under warrantee for my new Camry Hybrid. The place was very well run and the staff very cou More

by Mike
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Modica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2019

After Toyota care expires beware I have serviced my new Camry until the 2 year 25,000 expired. My car was 'perfect' until I went for 30,000 miles service. Than suddenly I need almost More

by sig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Modica
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2019

Very good, straightforward service so far Well organized intake/outtake process for service, except I didn't know I could exit out of the entrance garage door, but one of the guys quickly let More

by Sockrateez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin White - excellent service; fellow at payment window: very friendly, Daniela Borda
Jun 22, 2019 -

Toyota City responded

We appreciate your five star review. We look forward to serving you again in the near future.

May 29, 2019

Excellent service My recent service visit was great. The staff was courteous, the customer waiting area was bright and clean and the service was done very quickly. More

by Squigny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniela Borda
May 30, 2019 -

Toyota City responded

Thank you so much for taking the time to share your five-star experience with us. We hope to service your vehicle again in the future. Safe Travels!

May 26, 2019

Quick and professional service. When I drove in I was greeted within a few seconds. It took a minute to check in the car. Then the service advisor whenover what I wanted done. Recei More

by JohnD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Parker, Robin White
May 30, 2019 -

Toyota City responded

Thank you John, it’s great to hear that your visit with us earned a 5-star rating! Please come back and see us again soon.

May 26, 2019

Always wonderful! Matt always takes such care and consideration. I’ve been more than satisfied in my almost 20 years with Toyota. I hope to qualify as”a customer for More

by LadyE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2019 -

Toyota City responded

On behalf of all of us here at DCH Toyota City, we thank you for your continued loyalty. We sincerely appreciate your business and for sharing your experience with us, thank you again!

May 22, 2019

quick service I needed to have vacuum recall bt also had to replace front tire. Circumstances required that I get both done ASAP. Thanks to Mike V. I was in and ou More

by TGG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Vetrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2019 -

Toyota City responded

We are happy to hear that you got exactly what you wanted out of your service experience with us. We wish you safe travels and look forward to seeing you again soon!

May 17, 2019

Exceptional service and care The Service representative treated me with utmost respect. Service was very quick and convenient. very much appreciated the level of care my car was More

by Rosalinda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip
May 20, 2019 -

Toyota City responded

Thank you Rosalinda for your five star review. We are thrilled that you enjoyed your experience and please visit us again soon!

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