Toyota City - Service Center

I've been going to this dealership for 20yrs. I've been dealing with Helene since they moved to a new location. She has been very helpful in facilitating my Toyota service experience. Helene has gotten me dealing with Helene since they moved to a new location. She has been very helpful in facilitating my Toyota service experience. Helene has gotten me in and out in a timely manner as I have to wait for my vehicle. More

Hallmarks of this dealership to us are graciousness, helpfulness, courtesy, technical excellence, as well as low cost. They are truly #1 in our book. We have dealt with these people from 1983 to the pre helpfulness, courtesy, technical excellence, as well as low cost. They are truly #1 in our book. We have dealt with these people from 1983 to the present (now 2011) and every experience -- both in sales as well as service -- has been exceptionally positive. More

It was time for my regular service. The team in service treated me very courteously and efficiently. They were considerate of my time and of my questions. They explained every thing they did very clearly. treated me very courteously and efficiently. They were considerate of my time and of my questions. They explained every thing they did very clearly. My sales person, Mr. William Glass, even came over to see that everything went smoothly. From the check in girl, Laura, to my service consultant, Mr. Daniel Ramos, every person in this dealership went out of their way to make sure my concerns were dealt with. They even had me back on the road before I expected to be. I would definitely recommend this dealership. ed berry More

I found the service department representative to be very helpful and accomodating. When they realized that my 30,000 mile check would take 3+ hours, additional service people were assigned to expedite the m helpful and accomodating. When they realized that my 30,000 mile check would take 3+ hours, additional service people were assigned to expedite the maintenance. More

DCH Toyota is by far one of the best dealerships I have ever been to. I was helped by Daniel Ramos who was very helpful, friendly, and informative. I didnt need to ask any questions because he already had ever been to. I was helped by Daniel Ramos who was very helpful, friendly, and informative. I didnt need to ask any questions because he already had all the answers I needed to know. I felt very pleased with my experience and would return without hesitation. Daniel Ramos would be my first choice as he was very easy to talk to, knowledgeable, and made me feel comfortable throughout. More

I had a simple request- I needed a new bulb for the headlamp for an Avalon. I did not have the time for a full service visit. Danny, in the service department told me to purchase the bulb and he would headlamp for an Avalon. I did not have the time for a full service visit. Danny, in the service department told me to purchase the bulb and he would install it on the spot. What a great help- and what an asset to the dealership! I really appreciated the service and attention. It would be nice if everyone worked that way. Thanks Dennis M. More

Danny was very professional and helped me out with my car immensely! His knowledge in car mechanics is both professional & refreshing. Would definitely recommend this dealership to anyone who is in need of c immensely! His knowledge in car mechanics is both professional & refreshing. Would definitely recommend this dealership to anyone who is in need of car repair or any issues they encounter with their car. More

We have bought Toyota Camry since 1983, initially from dealers elsewhere and had service by those dealers. Then we started with this dealership in Mamaroneck and have been extremely happy with their sales dealers elsewhere and had service by those dealers. Then we started with this dealership in Mamaroneck and have been extremely happy with their sales and service. They are heads and shoulders above any other Toyota dealership we encountered in professionalism, graciousness, fairness of price and excellence in every way. Each sales experience was exemplary and each service experience was exemplary. More

Upon bringing my RAV4 in for service, there she was once again - giving me a wave and a big smile. Ginny Bisconti has been my family's go-to person since approximately 1987 (Tercel, Corolla, Sienna, Highla again - giving me a wave and a big smile. Ginny Bisconti has been my family's go-to person since approximately 1987 (Tercel, Corolla, Sienna, Highlanders, Camry and RAV4). No matter what prompts my visit to DCH Toyota, Ginny always takes the time to catch-up on what's happening in the lives of my family. When buying a car from Ginny, my husband and I both know that there will be no haggling over price and that it is a fair one with no hidden costs. Over the years, it has been very reassuring to go to a place and see the same enthusiastic, warm, honest and fair person known as Ginny Bisconti. DCH Toyota is very fortunate to have such an intelligent, skilful employee. More

Daniel understood my repair problems and solved them quickly, thoroughly and efficiently.My Toyota Prius was recalled for a defe ctive electric water pump and I needed my keyless entry fob to be repaire quickly, thoroughly and efficiently.My Toyota Prius was recalled for a defe ctive electric water pump and I needed my keyless entry fob to be repaired and I was about due for an oil change. The technicians also found a problem with my mechanical water pump and, after calling me for my permission, fixed it. The work was done promptly and the car seems to run very well. More