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Toyota City - Service Center

Mamaroneck, NY

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235 Reviews

235 Reviews of Toyota City - Service Center

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October 15, 2017

Superior service All people along the chain of the service experience take the time to listen, to explain what my car needs, and explain the process. They alert me to More

by swpaul99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 16, 2017 -

Toyota City responded

Thank you for the excellent review of your experience with our service department. Please come back and see us again soon!

October 15, 2017

very professional and friendly. I have always been treated with respect and honesty. The dealership has always been trustworthy and honest with me. I will continue to bring back my More

by Stephen Pelak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Ramiriz
Oct 16, 2017 -

Toyota City responded

Stephen, thank you for the great review! Come back to see us soon!

October 14, 2017

I went there for service Toyota City is always top of the line dealer ship.every time I go to dch Toyota City it's top of the line.I am never disappointed.Keep up the good wor More

by RONG
Customer Service
Recommend Dealer
Yes
Employees Worked With
Michael Vetrano
Oct 16, 2017 -

Toyota City responded

Thank you for the great, five-star review! I will be sure to tell our staff to keep up the good work!

October 12, 2017

Always do a great job! I particularly like Carlos, my service Rep. I have had him several times and he is awesome. The woman at the desk, the gentleman who is the cashier. More

by Cagendalia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos
Oct 13, 2017 -

Toyota City responded

Thank you for the 5-stars! We appreciate your loyalty, and we are happy to hear that Carlos and everyone else in between delivered superior customer service. We look forward to seeing you again!

October 01, 2017

Quick and efficient service I brought my car in for the 10,000 mile tune-up. I was in and out in 1 hour. The staff was very courteous and efficient. The waiting area is comfor More

by Rye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Modica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2017 -

Toyota City responded

Rye, thank you for the excellent review of our service department!

September 29, 2017

Service was explained to me and was done in a timely manner. Service writer was friendly and courteous. Work done in a timely manner. My one complaint was More

by Mts0424
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember
Oct 02, 2017 -

Toyota City responded

Thank you for the great review of your experience with the service department! Please come back to see us soon!

September 24, 2017

Great, fast service I brought my car in for its annual inspection. Service was prompt and very professional. I especially appreciate that a complimentary car wash was a More

by Clare
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Rosario
Sep 25, 2017 -

Toyota City responded

Thank for this great review, Clare! I am so pleased to hear that you had an excellent experience with our staff here at DCH Toyota City. Your compliments will be passed along to them, and I hope that we can take care of you again soon!

September 23, 2017

Maintenance check The staff was very good and highly professional, and created a friendly environment. They were also very helpful on arrival as well as when I picked u More

by mongi82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
"Gabe"
Sep 25, 2017 -

Toyota City responded

Thank you so much for your compliments and five stars! I am pleased to hear that we were able to provide you with such excellent customer service. We hope that we can take care of you again soon!

September 22, 2017

Excellent service! Long after my warranty period was over, I continued bringing my car to be serviced at DCH. Very excellent care and always, a very comfortable experien More

by car37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Rosario
Sep 25, 2017 -

Toyota City responded

Thank you for the great review and recommendation! We're so happy that you always have a comfortable, pleasant experience. We look forward to seeing you again down the road!

May 16, 2017

Great Place to have your Vehicle serviced Service center personnel have been the nicest bunch of people from the Greeter to the Cashier. They always make me feel welcomed and make sure that m More

by Orpheus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Modica
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2017 -

Toyota City responded

Thank you so much for taking the time to write this great review! I am glad to hear that you were satisfied with our staff, and we hope to see you again soon!

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