Toyota City - Service Center

Always a great experience visiting DCH Toyota City I recently brought my 2018 Toyota Corolla in for it's regular 18 month maintenance. With Toyota Care it's free. Jose Rodriguez was my service advisor I recently brought my 2018 Toyota Corolla in for it's regular 18 month maintenance. With Toyota Care it's free. Jose Rodriguez was my service advisor and he was totally professional, courteous and friendly and explained everything that was to be done. I was in and out in little over an hour. And they washed the car also. And while I waited in their modern, well appointed customer lounge, I watched their huge TV and had some complimentary bagels and coffee. I have been dealing with DCH Toyota City since 2012 and the are by far a cut above the rest. The best dealership and best service department that I have ever dealt with. And I have been driving for over 50 years. Thank you DCH! More

excellent service, as usual Brought my 2018 Avalon Limited Hybrid in for routine factory maintenance, a NYS Inspection, and an estimate for minor body work. My regular agent Mi Brought my 2018 Avalon Limited Hybrid in for routine factory maintenance, a NYS Inspection, and an estimate for minor body work. My regular agent Michael Vetrano and the manager Joe Modica were super helpful and friendly and professional, as always. Most important of all, they always know what they are doing and are 100% honest and upfront about the costs. Very pleased. I have been going to them for decades and will continue to do so! More

Service Appointment Excellent service , very courteous reps . service reps took the time to explain what service was performed and what I would need to have done in the f Excellent service , very courteous reps . service reps took the time to explain what service was performed and what I would need to have done in the future . Also I appreciated the free car wash..Very satisfied Toyota owner.. More

Service personnel were most knowledgeable and helpful. The waiting area was neat, clean and comfortable. My car was serviced in a timely manner. Any work done was fully explained. The waiting area was neat, clean and comfortable. My car was serviced in a timely manner. Any work done was fully explained. More

Smooth Service appointment First time using DCH. Appointment for scheduled service and software update. Also arranged for loaner car. They have everything very well organized First time using DCH. Appointment for scheduled service and software update. Also arranged for loaner car. They have everything very well organized in terms of check in, arrangement for the car. Also smooth sailing when I came to pick up my car. They also have a great customer lounge with free bagels. I will return. More

Always Recommend Always treated fairly at DCH, never feels pressured. I am on my 5th toyota that i have had serviced at DCH and I always recommend them. Always treated fairly at DCH, never feels pressured. I am on my 5th toyota that i have had serviced at DCH and I always recommend them. More

Excellent experience with customer service, level Of technical expertise, facility accommodations, duration of service,information provided regarding the repairs needed with customer service, level Of technical expertise, facility accommodations, duration of service,information provided regarding the repairs needed and tracking car service history. More

Wonderful! This service center is quick, efficient and friendly! A pleasure to go for service... never thought I would say that! And they even offer pizza in the This service center is quick, efficient and friendly! A pleasure to go for service... never thought I would say that! And they even offer pizza in the afternoon! Gabriel is the best! More

Great service The service Zi received was really great. Everyone is so helpful and friendly. Also I did not have to wait very long. Thanks to all! The service Zi received was really great. Everyone is so helpful and friendly. Also I did not have to wait very long. Thanks to all! More

Another terrific experience at DCH Toyota Each and every time I bring my Camry to be serviced I am greeted with professional and courteous staff members. I am usually in and out within 60 - 9 Each and every time I bring my Camry to be serviced I am greeted with professional and courteous staff members. I am usually in and out within 60 - 90 minutes. My car is cleaned and ready to drive after service. More