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Toyota City - Service Center

Mamaroneck, NY

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236 Reviews

236 Reviews of Toyota City - Service Center

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June 25, 2018

DCH Toyota Very helpful. Supportive. I’ve worked with Mike for many years. He’s always been friendly, helpful and caring. I appreciate the attention he gives to More

by wipJS2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Vetrano
June 20, 2018

car service car done on time and excellent service. clean and friendly waiting area. easy to make appointment. wash car after being worked on at this service loca More

by lrmaffei
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Rosario
June 19, 2018

Good Service The service is excellent. I was served by Michael who is very polite and knowledgeable. The waiting area is clean with hot coffee and bagels served. More

by Andrew88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Vetrano
June 16, 2018

Excellent Experience Had major repair. Matt thoroughly explained problem & made clear explanation of solution with an accurate cost estimate. Repair was completed promp More

by Ray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
June 16, 2018

Doesn't get better than this This is a wonderful service center. I was welcomed by my Service Advisor, Michael Vetrano, who understood exactly what my car needed. When the work wa More

by Myrtha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Batista, John Pritts, Allen Stern, Michael Vetrano
June 15, 2018

No problems Had Tundra inspected, vehivle was washed, I had a cup of coffee while waiting, great service all around, only complaint is CNN was on the tv More

by Tundra2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Modica, Roderick Hall, Gabriel Rosario
June 13, 2018

Great, professional staff. I had a good experience, the staff was great. My truck was service and ready in 1hr. I would Recommend this service center. Thanks thanks More

by Lsny
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Modica
June 13, 2018

Service experience My experience is always wonderful at Toyota. Matt (with the hat) is the guy I normally sit with to discuss service issues. He’s great. Very thorough a More

by Barb123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
June 11, 2018

Service department great Help with not only my car but personal needs ( lunch ) . Lol Thanks . I pass three or more Toyota dealer service stations to get to DCH . I am so happ More

by Tooblk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Vetrano
June 05, 2018

Service Worked with Nicholas and very kind. Discussed what recommendations for my car. He was good worker. I am disappointed though in Toyota. This is my 3 More

by Edel2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Rosario
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