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Toyota City - Service Center

Mamaroneck, NY

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236 Reviews

236 Reviews of Toyota City - Service Center

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February 28, 2025

My mother took her Prius in for routine service and oil change and they charged her almost $6000 for unnecessary repairs. They are scammers and sleazeballs trying to take advantage of people. Stay far away More

by Scambuster
Recommend Dealer
No
Employees Worked With
Virginia "Ginny" Bisconti
1.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Ellison
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Croce
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dont know
November 19, 2024

Horrible service department. Claimed I needed over $6k of repairs for wear and tear items in order to pass state inspection. Waste of time and complete unethical behavior. If More

by Irate_customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Modica, Mathew Rivera, Gabriel Rosario, Michael Vetrano, Robin White
January 25, 2020

"Great Service Experience" Heather was outstanding in the service department. She was diligent with calling to remind me that my first service was coming up on my 2020 Toyota Co More

by atcy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather
January 22, 2020

Work done promptly and pleasantly waiting area was comfortable taken immediately- every visit has been equally pleasant. Would recommend this dealership to any and all More

by Mmcrystal
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
January 15, 2020

Very happy with the service.! Always done right. Top notch service crew! I have been using this dealer service for over 25 years. You get what you pay for. More

by always Toyota
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera, Gabriel Rosario
January 15, 2020

First of all I love Toyota cars and every time I need the service they are great people plus I love when I'm waiting for my car because I drink a delicious coffee and snacks👍🤗👍 More

by angavi65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin White
December 24, 2019

I trust Mathew to look out for the needs of my car. Mathew always gives exceptional service. He is always professional, always truthful, always courteous and a pleasure to work with. I know he will l More

by talia_wells
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
December 22, 2019

I’ve been visiting this location for many years and not to mention numerous vehicles. I’ve always been satisfied with the work and reasonable pricing. More

by mtraumer1
Recommend Dealer
Yes
Employees Worked With
Joe Modica
December 08, 2019

Excellent Customer Service I had an appointment with Joe Croce to go over the features of the 2020 Prius I had leased recently. He was generous with his time, very patient, tho More

by handelowet
Recommend Dealer
Yes
Employees Worked With
Joe Croce
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2019

Mamaroneck Toyota City Michael Vetrano is great! He is one of the main reasons I prefer this service center. This center is well maintained, comfortable, clean, and has a ve More

by joybar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Modica, Michael Vetrano, Menah Eltouby
1
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