Toyota City - Service Center

Horrible service department. Claimed I needed over $6k of repairs for wear and tear items in order to pass state inspection. Waste of time and complete unethical behavior. If Claimed I needed over $6k of repairs for wear and tear items in order to pass state inspection. Waste of time and complete unethical behavior. If your car is out of warranty take it somewhere else! More

"Great Service Experience" Heather was outstanding in the service department. She was diligent with calling to remind me that my first service was coming up on my 2020 Toyota Co Heather was outstanding in the service department. She was diligent with calling to remind me that my first service was coming up on my 2020 Toyota Corolla. Heather was able to accommodate me with a same day evening appointment when I returned her call! She is friendly and professional. Also, when Heather's shift ended, she let me know that Mathew Riviera taking over for her and assisting me. Mathew Rivera was a pleasure to deal with too. More

Work done promptly and pleasantly waiting area was comfortable taken immediately- every visit has been equally pleasant. Would recommend this dealership to any and all comfortable taken immediately- every visit has been equally pleasant. Would recommend this dealership to any and all More

Very happy with the service.! Always done right. Top notch service crew! I have been using this dealer service for over 25 years. You get what you pay for. notch service crew! I have been using this dealer service for over 25 years. You get what you pay for. More

First of all I love Toyota cars and every time I need the service they are great people plus I love when I'm waiting for my car because I drink a delicious coffee and snacks👍🤗👍 service they are great people plus I love when I'm waiting for my car because I drink a delicious coffee and snacks👍🤗👍 More

I trust Mathew to look out for the needs of my car. Mathew always gives exceptional service. He is always professional, always truthful, always courteous and a pleasure to work with. I know he will l Mathew always gives exceptional service. He is always professional, always truthful, always courteous and a pleasure to work with. I know he will look out for my best interest, which makes me want to continue working with Toyota City. More

I’ve been visiting this location for many years and not to mention numerous vehicles. I’ve always been satisfied with the work and reasonable pricing. to mention numerous vehicles. I’ve always been satisfied with the work and reasonable pricing. More

Excellent Customer Service I had an appointment with Joe Croce to go over the features of the 2020 Prius I had leased recently. He was generous with his time, very patient, tho I had an appointment with Joe Croce to go over the features of the 2020 Prius I had leased recently. He was generous with his time, very patient, thoroughly answering my questions and explaining other features of the new car. He was also helpful in explaining safety aspects available which I was not familiar with. He emphasized that he would always be available for future consultation, He is certainly an asset to the dealership. More

Mamaroneck Toyota City Michael Vetrano is great! He is one of the main reasons I prefer this service center. This center is well maintained, comfortable, clean, and has a ve Michael Vetrano is great! He is one of the main reasons I prefer this service center. This center is well maintained, comfortable, clean, and has a very personable staff, too. Thank you. More

Great service for large complex jobs Excellent service in every aspect. Scheduling was quick and easy, the techs start rolling the cars in from the check-in line at 7:30am. My Camry h Excellent service in every aspect. Scheduling was quick and easy, the techs start rolling the cars in from the check-in line at 7:30am. My Camry has 92K miles so I scheduled a large job - replace timing belt / water pump / tensioners+pulleys / auxiliary belts / oil seals / thermostat / radiator hoses / coolant / valve cover gaskets. By 6pm same day, everything complete and the car runs great. You really can’t beat the service and reliability and knowledge of Toyota mechanics for large complex jobs. The customer wait area has plenty of chairs, bagels in the morning, some good pizza at lunch. All in all, a great service experience. More