Toyota City

I'll start with why I am giving the rating. We have been looking at different makes of auto's/suv's for a few months and went to see the Prius just to sit in it and test drive it. We were very impressed wi looking at different makes of auto's/suv's for a few months and went to see the Prius just to sit in it and test drive it. We were very impressed with the way the Prius drove and handled. I did the test drive while my wife sat in the back and when I asked her to drive she said just sitting in the back and feeling how comfortable. smooth and quiet it was was enough. The sales representative we dealt with, Mr. Ellison was very polite and professional. There was no "pressure", he answered all of our questions with complete explanations. He took care of the registration/plates, called and arranged the insurance with our agent and any other details that had to taken care of. The acr we test drove was not the car we were going to buy but he offered to take to the service center where it was bring prepped so we could see it. He is the most personable and respectful salesman I have ever dealt with. Mr. Momtaheni is the business manager we spoke with and he also answered every question we had with a complete explanation. He stepped us through the complete process and responded promptly when we called with more questions or wanted to make some changes. Mr. Ellsion even went on line and set up an acount for us with the dealership and set up our first oil change at the new state of the art service center. I trust this answers the question of "why". More

From the moment we entered the DCH Toyota city, we were From the moment we entered the DCH Toyota city, we were impressed with the friendliness, attention and good will. Both salesmen were highly competen From the moment we entered the DCH Toyota city, we were impressed with the friendliness, attention and good will. Both salesmen were highly competent, patient and hard working to meet our needs. Indeed it was an excellent smooth experience. By all means we shall recommend that place to all our friends. More

Nicole was terrific. I was exhausted and exasperated trying to find a car that was in my price range and would fit my families needs. Nicole really went the extra mile and we worked together until we trying to find a car that was in my price range and would fit my families needs. Nicole really went the extra mile and we worked together until we found the perfect car. I would recommend Nicole to anyone look for a professional, enthusiastic sales person. Thank you Nicole! More

This is my first NEW car. I was excited and overwhelmed. Virginia Bisconti was reccomended to me from my trusted mechanic who has bought several cars from her over the years. He said that she is the most h Virginia Bisconti was reccomended to me from my trusted mechanic who has bought several cars from her over the years. He said that she is the most honest car salesman he has ever worked with.. and he makes his living in the car industry. It was the best referral I could have had. She was knowledgeable, listened carefully to my needs and concerns and made me feel that MY interests mattered. Throughout the entire process she consistently stretched to meet my needs, teach me what I needed to know with calm and caring support. I purchased the top of the line Prius with a fabulous warrenty and repair package from Louis Gonzales. To work with a car salesman (Virginia)who is a team player within her dealership and also took great care of EVERYTHING I wanted is tremendous! I will reccomend Virginia and DCH Toyota to all of my friends and family. Louis Gonzales guided me through a complicated process to choose a warrenty/repair package that will protect me. He's a treasure. I was completely taken care of. I actually increased my coverage. Thank you all, Jessica Richman (another happy customer) More

Marc was terrific and made himself completely available. He went out of his way to make our experience a good one. Thanks for the good service. He went out of his way to make our experience a good one. Thanks for the good service. More

Nicole our salesperson was very knowledgeable and courteaous. The dealership as a whole was great, the atmosphere was professional and lovely! I will definitely buy my next car at this dealership. courteaous. The dealership as a whole was great, the atmosphere was professional and lovely! I will definitely buy my next car at this dealership. More

Mark and Tommy our a pleasure to deal with. They are polite, flexible and easy to deal with. They are very receptive to all of our needs and make buying a car a pleasure to deal with. polite, flexible and easy to deal with. They are very receptive to all of our needs and make buying a car a pleasure to deal with. More

It's unfortunate the rating only goes to 5(Great)...Ginny would have scored much, much higher. Ginny displayed complete professionalism! The transaction from the very start to saying goodbye was a complete " would have scored much, much higher. Ginny displayed complete professionalism! The transaction from the very start to saying goodbye was a complete "JOY"! I will make sure all my friends and relatives get their Toyota from Ginny...She was a complete pleasure to deal with and Carlos Cueto made sure it happened...Carlos, Ginny, thank you for making it a pleasure spending money there at DCH....It was so easy! More

A superior sales and service experience. They listened to me and went above and beyond every step of the way. In the pouring rain, Ginny was scraping my daughter's college sticker from my old car to put to me and went above and beyond every step of the way. In the pouring rain, Ginny was scraping my daughter's college sticker from my old car to put on my new one. Great experience, great car! More

My family has bought several cars over the years from Toyota City. We always deal with Virginia Bisconti. She is very professional and pleasant. Buying a car here is always an easy experience. Toyota City. We always deal with Virginia Bisconti. She is very professional and pleasant. Buying a car here is always an easy experience. More